Segment Information and Information about Geographic Areas

12 Months Ended

Dec. 31, 2024

Segment Reporting [Abstract]

Segment Information and Information about Geographic Areas

(18)    Segment Information and Information about Geographic Areas

We operate in a single reportable segment, providing product subscriptions and professional services to our customers. The segment’s accounting policies are consistent with those described in Note 2, Summary of Significant Accounting Policies. Our chief operating decision maker (“CODM”) is our Chief Executive Officer. One of the measures of profit or loss that is used by our CODM to assess performance and allocate resources is consolidated net income, as reported in the consolidated statements of operations. Consolidated net income is used by our CODM in monitoring actual versus budgeted results as well as in benchmarking against our competitors, which are used in assessing performance of the segment.

The following table includes segment revenue, segment profit or loss, significant segment expenses regularly provided to the CODM and other segment expenses for the years ended December 31, 2024, 2023 and 2022:

	Year Ended December 31,
	2024		2023		2022
	(in thousands)
Total revenue	$	844,007	$	777,707	$	685,083
Adjusted total cost of revenue1	221,664		202,655		185,489
Adjusted research and development1	135,560		138,754		140,030
Adjusted sales and marketing1	267,483		280,703		273,482
Adjusted general and administrative1	55,792		53,374		55,696
Other segment expenses2	137,982		255,036		155,103
Net income (loss)	$	25,526	$	(152,815)	$	(124,717)

1 Adjusted total cost of revenue excludes the impact of stock-based compensation expense and amortization of acquired intangible assets. Adjusted research and development excludes the impact of stock-based compensation expense. Adjusted sales and marketing excludes the impact of stock-based compensation and amortization of acquired intangible assets. Adjusted general and administrative excludes the impact of stock-based compensation, amortization of acquired intangible assets, acquisition-related expenses and litigation-related expenses.

2 Other segment expenses include stock-based compensation expense, amortization of acquired intangible assets, acquisition-related expenses, litigation-related expenses, impairment of long-lived assets, restructuring expense, interest income, interest expense, other income (expense) and provision for (benefit from) income taxes. See the consolidated financial statements for other financial information regarding our operating segment. 

Net revenues by geographic area presented based upon the location of the customer are as follows:

	Year Ended December 31,
	2024		2023		2022
	(in thousands)
North America	$	643,405	$	607,448	$	541,812
Rest of world	200,602		170,259		143,271
Total	$	844,007	$	777,707	$	685,083

Property and equipment, net by geographic area was as follows:

	As of December 31, 2024		As of December 31, 2023
	(in thousands)
North America	$	22,613	$	27,609
Rest of world	9,632		12,033
Total	$	32,245	$	39,642