Immaterial Correction of an Error - Schedule of Error Corrections and Prior Period Adjustments (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended							6 Months Ended	9 Months Ended	12 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Dec. 31, 2023	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Jun. 30, 2024	Sep. 30, 2024	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue										$ 251,035	$ 232,046	$ 214,349
Research and development expense	$ 44,976	$ 40,448	$ 41,368	$ 40,031	$ 40,249	$ 51,164	$ 46,494	$ 81,816	$ 126,792	173,126	177,937	189,970
Sales and marketing expense	74,821	78,126	73,095	73,557	75,983	83,368	80,753	151,221	226,042	298,809	313,661	307,409
General and administrative expense	18,883	23,202	19,928	19,623	17,790	23,450	24,476	43,130	62,013	86,002	85,340	84,969
Net income (loss)	$ 15,410	$ 6,538	$ 1,406	$ 19,116	$ (77,209)	$ (68,178)	$ (26,544)	$ 7,944	$ 23,354	$ 25,526	$ (152,815)	$ (124,717)
Net income (loss) per share, basic (in dollars per share)	$ 0.24	$ 0.10	$ 0.02	$ 0.31	$ (1.26)	$ (1.13)	$ (0.44)	$ 0.08	$ 0.36	$ 0.41	$ (2.52)	$ (2.13)
Net income (loss) per share, diluted (in dollars per share)	$ 0.21	$ 0.09	$ 0.02	$ 0.26	$ (1.26)	$ (1.13)	$ (0.44)	$ 0.08	$ 0.32	$ 0.40	$ (2.52)	$ (2.13)
Stock-based compensation expense			$ 25,745					$ 54,811	$ 80,549	$ 107,961	$ 111,636	$ 119,902
Net cash provided by operating activities			31,070					63,928	107,897	171,670	104,278	78,204
As Reported
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Research and development expense	$ 44,565	$ 40,056	40,990	$ 39,729	$ 39,940	$ 50,762	$ 46,346	81,046	125,611		176,776
Sales and marketing expense	74,521	77,795	72,805	73,314	75,699	83,036	80,587	150,600	225,121		312,636
General and administrative expense	18,590	22,412	19,835	19,314	17,866	22,888	24,207	42,247	60,837		84,276
Net income (loss)	$ 16,554	$ 8,195	$ 2,258	$ 20,048	$ (76,611)	$ (66,782)	$ (25,915)	$ 10,453	$ 27,007		$ (149,260)
Net income (loss) per share, basic (in dollars per share)	$ 0.26	$ 0.13	$ 0.04	$ 0.33	$ (1.25)	$ (1.10)	$ (0.43)	$ 0.13	$ 0.43		$ (2.46)
Net income (loss) per share, diluted (in dollars per share)	$ 0.22	$ 0.11	$ 0.03	$ 0.27	$ (1.25)	$ (1.10)	$ (0.43)	$ 0.11	$ 0.36		$ (2.46)
Stock-based compensation expense			$ 24,893					$ 52,302	$ 76,896		$ 108,081
Net cash provided by operating activities			31,070					63,928	107,897		104,278
Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Research and development expense	$ 411	$ 392	378	$ 302	$ 309	$ 402	$ 148	770	1,181		1,161
Sales and marketing expense	300	331	290	243	284	332	166	621	921		1,025
General and administrative expense	293	790	93	309	(76)	562	269	883	1,176		1,064
Net income (loss)	$ (1,144)	$ (1,657)	$ (852)	$ (932)	$ (598)	$ (1,396)	$ (629)	$ (2,509)	$ (3,653)		$ (3,555)
Net income (loss) per share, basic (in dollars per share)	$ (0.02)	$ (0.03)	$ (0.02)	$ (0.02)	$ (0.01)	$ (0.03)	$ (0.01)	$ (0.05)	$ (0.07)		$ (0.06)
Net income (loss) per share, diluted (in dollars per share)	$ (0.01)	$ (0.02)	$ (0.01)	$ (0.01)	$ (0.01)	$ (0.03)	$ (0.01)	$ (0.03)	$ (0.04)		$ (0.06)
Stock-based compensation expense			$ 852					$ 2,509	$ 3,653		$ 3,555
Net cash provided by operating activities			0					0	0		0
Product subscriptions
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue	$ 56,774	$ 55,107	54,734	$ 52,369	$ 51,321	$ 51,226	$ 48,224	109,841	166,615	225,547	203,140	182,212
Product subscriptions | As Reported
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue	56,653	54,982	54,655	52,307	51,261	51,148	48,188	109,637	166,290		202,904
Product subscriptions | Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue	121	125	79	62	60	78	36	204	325		236
Professional services
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue	6,383	5,885	6,260	7,457	6,590	7,038	7,821	12,145	18,528	$ 25,488	28,906	$ 32,137
Professional services | As Reported
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue	6,364	5,866	6,248	7,441	6,569	7,016	7,811	12,114	18,478		28,837
Professional services | Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Cost of revenue	$ 19	$ 19	$ 12	$ 16	$ 21	$ 22	$ 10	$ 31	$ 50		$ 69