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Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Cash Flows from Operating Activities      
Net income $ 101,577 $ 149,221 $ 35,504
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization 105,473 146,523 206,270
Amortization of debt issuance costs 4,919 1,068 1,123
Deferred income taxes (20,438) (147,329) (25,118)
Provision for credit losses 8,031 32,077 30,092
Provision for service credits 11,363 32,550 25,467
Stock-based compensation expense (benefit) 8,094 (2,895) 14,119
Other components of net periodic pension (benefit) cost (14,829) 42,236 53,161
Loss on termination of leaseback obligations 3,409 0 6,375
(Gain) loss on disposal/write-off of fixed assets and capitalized software (5,536) 3,544 5,942
Impairment charges 3,611 24,911 5,670
(Gain) loss from remeasurement of indemnification asset (1) 5,443 4,093
Other, net 304 0 0
Changes in working capital items, excluding acquisitions:      
Accounts receivable 74,368 41,382 16,457
Contract assets 5,628 369 1,515
Prepaid expenses and other assets 6,084 472 5,676
Accounts payable and accrued liabilities (125,883) (86,161) (64,868)
Operating lease liability (3,370) (4,006) (10,587)
Contract liabilities 7,767 (5,737) (6,391)
Settlement of stock option liability 0 (896) (33,901)
Net cash provided by operating activities 170,571 232,772 270,599
Cash Flows from Investing Activities      
Additions to fixed assets and capitalized software (26,849) (27,757) (26,065)
Proceeds from the sale of assets 6,836 1,546 847
Acquisition of a business, net of cash acquired (175,370) 0 (147)
Other (1,192) 0 0
Net cash (used in) investing activities (196,575) (26,211) (25,365)
Cash Flows from Financing Activities      
Proceeds from ABL Facility 1,046,249 1,143,700 1,142,717
Payments of ABL Facility (1,085,558) (1,169,446) (1,184,310)
Purchase of treasury stock 0 (30,626) (437,962)
Proceeds from exercise of stock options 7,047 11,241 439
Proceeds from exercise of stock warrants 13,920 0 0
Proceeds from private placement 0 445 0
Payments of lease obligations (10,532) (411) (1,226)
Other (3,428) (580) (774)
Net cash provided by (used in) financing activities 39,088 (206,067) (277,491)
Effect of exchange rate changes on cash and cash equivalents (1,933) 0 0
Increase (decrease) in cash and cash equivalents and restricted cash 11,151 494 (32,257)
Cash and cash equivalents and restricted cash, beginning of period 2,406 1,912 34,169
Cash and cash equivalents and restricted cash, end of period 13,557 2,406 1,912
Supplemental Information      
Cash paid for interest 66,737 72,931 81,543
Cash paid for income taxes, net 63,893 24,799 38,091
New Term Loan      
Cash Flows from Financing Activities      
Proceeds from New Term Loan 418,070 0 0
Proceeds from related party debt 260,930 0 0
Repayments of term loan (110,215) 0 0
Repayments of term loan, related party (47,785) 0 0
Senior Term Loan      
Cash Flows from Financing Activities      
Proceeds from New Term Loan 0 0 193,625
Proceeds from related party debt 0 0 225,000
Repayments of term loan (335,821) (113,747) (148,256)
Repayments of term loan, related party $ (113,789) $ (46,643) $ (66,744)