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Restructuring and Integration Expenses
12 Months Ended
Dec. 31, 2021
Restructuring and Related Activities [Abstract]  
Restructuring and Integration Expenses Restructuring and Integration Expenses
On June 30, 2017, the Company completed the YP Acquisition and, in an effort to improve operational efficiencies and realize synergies, the Company incurred certain restructuring and integration charges. Restructuring and integration charges are incurred primarily from post-merger integration and restructuring initiatives. These charges include severance benefits, facility exit costs, system consolidation and integration costs, and professional consulting and advisory services costs. From inception through December 31, 2019, the Company incurred $198.9 million of cumulative business restructuring charges and integration expenses. During the year ended December 31, 2019, the Company incurred $46.0 million of such business restructuring charges and integration expenses. These restructuring and integration expenses are recorded in General and administrative expense in the Company's consolidated statements of operations and comprehensive income. The Company attributed all restructuring and integration expenses to the Marketing Services reportable segment.

As of December 31, 2019, the Company completed all restructuring and integration efforts associated with the YP Acquisition.

The following table sets forth additional financial information related to the Company's restructuring charges and integration expenses related to the YP Acquisition for the periods presented:
Cumulative
Year Ended December 31,Three Years Ended December 31,
(in thousands)20192019
Severance costs$9,487 $58,126 
Facility exit costs6,532 27,368 
System consolidation costs (1)
11,603 37,389 
Legal costs5,550 13,926 
Tax and accounting advisory services1,918 27,358 
Other costs (2)
10,870 34,745 
Total restructuring and integration expenses$45,960 $198,912 

(1)System consolidation costs primarily consist of reducing duplicate software applications and licenses, obtaining new maintenance and network contracts, consolidating data centers, and eliminating telecom contracts.
(2)Other costs primarily include the write-off of fixed assets and capitalized software costs.

The following tables reflect the Company's liabilities associated with restructuring charges and integration expenses:
(in thousands)Severance CostsFacility Exit CostsSystem Consolidation CostsLegal CostsTax and Accounting Advisory ServicesTotal
Balance as of January 1, 2021$— $1,821 $— $250 $— $2,071 
Expense— — — — — — 
Payments/Other— (934)— (250)— (1,184)
Balance as of December 31, 2021
$— $887 $— $— $— $887 
(in thousands)Severance CostsFacility Exit CostsSystem Consolidation CostsLegal CostsTax and Accounting Advisory ServicesTotal
Balance as of January 1, 2020$3,377 $6,786 $14 $4,813 $14 $15,004 
Expense— — — — — — 
Payments(3,377)(4,965)(14)(4,563)(14)(12,933)
Balance as of December 31, 2020
$— $1,821 $— $250 $— $2,071