Restructuring and Integration Expenses (Tables)

12 Months Ended

Dec. 31, 2020

Restructuring and Related Activities [Abstract]

Restructuring and Related Costs

The following table sets forth additional financial information related to the Company's restructuring charges and integration expenses related to the YP Acquisition for the periods presented (in thousands):

	Years Ended December 31,				Year Ended December 31, 2019
	2019		2018		Cumulative
Severance costs	$	9,487	$	18,326	$	58,126
Facility exit costs	6,532		13,519		27,368
System consolidation costs (1)	11,603		20,859		37,389
Legal costs	5,550		3,956		13,926
Tax and accounting advisory services	1,918		14,851		27,358
Other costs (2)	10,870		15,796		34,745
Total restructuring and integration expenses	$	45,960	$	87,307	$	198,912

(1)System consolidation costs primarily consist of reducing duplicate software applications and licenses, obtaining new maintenance and network contracts, consolidating data centers, and eliminating telecom contracts.

(2)Other costs primarily include the write-off of fixed assets and capitalized software costs.

Schedule of Restructuring Reserve by Type of Cost

The following table reflects the Company's liabilities associated with restructuring charges and integration expenses (in thousands):

	Severance costs		Facility exit costs		System consolidation costs		Legal costs		Tax and accounting advisory services		Other costs (1)		Total
Balance as of January 1, 2020	$	3,377	$	6,786	$	14	$	4,813	$	14	$	—	$	15,004
Expense	—		—		—		—		—		—		—
Payments	(3,377)		(4,965)		(14)		(4,563)		(14)		—		(12,933)
Balance as of December 31, 2020	$	—	$	1,821	$	—	$	250	$	—	$	—	$	2,071

(1)Other costs primarily include the write-off of fixed assets and capitalized software costs. A reconciliation of the beginning and ending liability balance is not provided as these costs represent non-cash impairments of assets and therefore are not a liability of the Company.

	Severance costs		Facility exit costs		System consolidation costs		Legal costs		Tax and accounting advisory services		Other costs		Total
Balance as of January 1, 2019	$	5,528	$	7,621	$	1,064	$	3,519	$	—	$	13,216	$	30,948
Expense	9,487		6,532		11,603		5,550		1,918		10,870		45,960
Payments	(11,638)		(7,367)		(12,653)		(4,256)		(1,904)		(5,781)		(43,599)
Balance as of December 31, 2019	$	3,377	$	6,786	$	14	$	4,813	$	14	$	18,305	$	33,309