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Segment Information (Tables)
 12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment
The following tables summarize the operating results of the Company's reportable segments. Segment cost of services, Segment sales and marketing, Segment research and development, and Segment general and administrative expenses presented below exclude the allocation of depreciation and amortization expense, stock-based compensation expense, restructuring and integration expenses, transaction costs and other expenses.
Year Ended December 31, 2025
(in thousands)SaaS
Marketing Services
Segment Totals
Segment revenue$461,027 $323,988 $785,015 
Less:
Segment cost of services126,066 110,719 236,785 
Segment sales and marketing134,290 73,412 207,702 
Segment research and development35,274 — 35,274 
Segment general and administrative91,556 61,853 153,409 
Segment Adjusted EBITDA$73,842 $78,004 $151,846 
Year Ended December 31, 2024
(in thousands)SaaS
Marketing Services
Segment Totals
Segment revenue$343,476 $480,680 $824,156 
Less:
Segment cost of services96,319 168,932 265,251 
Segment sales and marketing131,257 97,119 228,376 
Segment research and development15,132 — 15,132 
Segment general and administrative59,578 93,388 152,966 
Segment Adjusted EBITDA$41,190 $121,241 $162,431 
Year Ended December 31, 2023
(in thousands)SaaS
Marketing Services
Segment Totals
Segment revenue$263,717 $653,244 $916,961 
Less:
Segment cost of services88,135 222,977 311,112 
Segment sales and marketing106,498 149,982 256,480 
Segment research and development10,525 — 10,525 
Segment general and administrative46,534 104,795 151,329 
Segment Adjusted EBITDA$12,025 $175,490 $187,515 
Schedule of Reconciliation of Earnings Before Interest, Tax, Depreciation, and Amortization from Segments to Consolidated
A reconciliation of the Company’s Income (loss) before income tax (expense) benefit to total Segment Adjusted EBITDA is as follows:
Years Ended December 31,
(in thousands)202520242023
Income (loss) before income tax (expense) benefit
$17,043 $(65,998)$(260,544)
Impairment charges— 83,094 268,846 
Depreciation and amortization expense39,459 52,789 63,251 
Interest expense34,758 46,771 61,728 
Stock-based compensation expense25,250 24,118 22,201 
Restructuring and integration expenses (1)
28,180 32,697 14,612 
Loss on early extinguishment of debt— 6,638 — 
Non-cash loss from remeasurement of indemnification asset— — 10,734 
Transaction costs— 5,145 373 
Net periodic pension cost (benefit)8,817 (24,806)(2,719)
Other(1,661)1,983 9,033 
Total Segment Adjusted EBITDA$151,846 $162,431 $187,515 
(1)    Restructuring and integration expenses includes abandoned facility costs, severance charges, post-acquisition and integration expenses, tax and accounting fees related to acquisitions, and legal fees related to cases inherited from acquisitions.
Schedule of Disaggregation of Revenue
The following table summarizes the Company's Revenue based on type of service for the periods indicated:
Years Ended December 31,
(in thousands)202520242023
SaaS
$461,027 $343,476 $263,717 
Marketing Services
Print$223,572 $253,998 $264,834 
Digital100,416 226,682 388,410 
Total Marketing Services
$323,988 $480,680 $653,244 
Revenue$785,015 $824,156 $916,961 

The following table summarizes the Company's Revenue by geographic region, based on the location of the customer, for the periods indicated:
Years Ended December 31,
(in thousands)202520242023
United States$659,367 $686,341 $764,112 
International125,648 137,815 152,849 
Revenue$785,015 $824,156 $916,961 
Schedule of Long-lived Assets by Geographic Region
The following table summarizes the Company's long-lived assets by geographic region, which consist of operating lease right-of-use assets and fixed assets, net, excluding capitalized software:
December 31,
(in thousands) 20252024
United States$9,609 $9,008 
International58 226 
Total long-lived assets$9,667 $9,234 
Percentage of long-lived assets held outside of the United States
0.6 %2.4 %