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Consolidated Statements of Operations and Comprehensive Income (Loss) - USD ($)
12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Revenue $ 785,015,000 $ 824,156,000 $ 916,961,000
Cost of services 252,305,000 286,919,000 338,714,000
Gross profit 532,710,000 537,237,000 578,247,000
Operating expenses:      
Sales and marketing 225,692,000 254,433,000 287,797,000
Research and development 39,111,000 15,713,000 12,741,000
General and administrative 211,198,000 217,296,000 208,880,000
Impairment charges 0 83,094,000 268,846,000
Total operating expenses 476,001,000 570,536,000 778,264,000
Operating income (loss) 56,709,000 (33,299,000) (200,017,000)
Other income (expense):      
Interest expense, nonoperating (34,758,000) (46,771,000) (61,728,000)
Net periodic pension (cost) benefit (8,817,000) 24,806,000 2,719,000
Other income (expense) 3,909,000 (10,734,000) (1,518,000)
Income (loss) before income tax (expense) benefit 17,043,000 (65,998,000) (260,544,000)
Income tax (expense) benefit (16,736,000) (8,218,000) 1,249,000
Net income (loss) 307,000 (74,216,000) (259,295,000)
Other comprehensive (loss) income:      
Foreign currency translation adjustment, net of tax (570,000) 250,000 1,070,000
Comprehensive loss $ (263,000) $ (73,966,000) $ (258,225,000)
Net income (loss) per common share:      
Basic (in USD per share) $ 0.01 $ (2.00) $ (7.47)
Diluted (in USD per share) $ 0.01 $ (2.00) $ (7.47)
Weighted-average shares used in computing basic and diluted net income (loss) per common share:      
Basic (in shares) 43,621,796 37,142,271 34,723,491
Diluted (in shares) 44,476,869 37,142,271 34,723,491
Nonrelated Party      
Other income (expense):      
Interest expense, nonoperating $ (23,430,000) $ (36,494,000) $ (61,728,000)
Related Party      
Other income (expense):      
Interest expense, nonoperating $ (11,328,000) $ (10,277,000) $ 0