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Description of Business and Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Contract Assets and Contract Liabilities
The following table sets forth the Company's deferred costs to obtain contracts as of December 31, 2025 and 2024:

December 31,
(in thousands)20252024
Deferred costs to obtain contracts - Current assets$10,258 $7,978 
Deferred costs to obtain contracts - Non-current assets$1,004 $638 
The following table sets forth the Company's deferred costs to fulfill contracts as of December 31, 2025 and 2024:

December 31,
(in thousands)20252024
Deferred costs to fulfill contracts (1)
$1,290 $424 
(1)     Included in Deferred costs on the Consolidated Balance Sheets.
The following table sets forth the Company's contract assets and liabilities:

December 31,
(in thousands)202520242023
Contract assets$411 $2,127 $2,909 
Contract liabilities$28,875 $40,315 $44,558 
Schedule of Capitalized Contract Cost
Amortization of the Company's deferred costs to obtain contracts for the years ended December 31, 2025, 2024, and 2023 was as follows:
Years Ended December 31,
(in thousands)202520242023
Amortization of deferred costs to obtain contracts $14,634 $18,283 $14,954 
Amortization of the Company's deferred costs to fulfill contracts for the years ended December 31, 2025, 2024, and 2023 was as follows:
Years Ended December 31,
(in thousands)202520242023
Amortization of deferred costs to fulfill contracts (1)
$424 $3,227 $2,689 
(1)    Recorded in Cost of services in the Consolidated Statements of Operations and Comprehensive Income (Loss).
Schedule of Cash and Cash Equivalents The following table presents a reconciliation of cash, cash equivalents and restricted cash reported within the Consolidated Balance Sheets to the amount shown in the Consolidated Statements of Cash Flows for the years ended December 31, 2025 and 2024:
December 31,
(in thousands)20252024
Cash and cash equivalents$10,752 $16,311 
Restricted cash, included in Other current assets117 1,450 
Total cash, cash equivalents and restricted cash $10,869 $17,761 
Schedule of Accounts, Notes, Loans and Financing Receivable
The following table presents the components of Accounts receivable, net of allowance:

 December 31,
(in thousands)20252024
Accounts receivable$38,200 $45,552 
Unbilled accounts receivable (1)
112,024 129,119 
Total accounts receivable$150,224 $174,671 
Less: allowance for credit losses(13,830)(13,051)
Accounts receivable, net of allowance (2)
$136,394 $161,620 
(1)    Unbilled accounts receivable relates primarily to the Company’s print services, which are recognized at a point in time upon delivery of the print services to the intended market(s), but are billed to customers monthly after the delivery of the print services. Unbilled accounts receivable are reclassified as billed accounts receivable monthly when the customers are invoiced.
(2)    The opening balance of Accounts receivable, net of allowance for the year ended December 31, 2024 was $205.5 million.
The following table presents the components of unbilled accounts receivable from contracts with customers:
 December 31,
(in thousands)20252024
Unbilled accounts receivable - current$112,024 $129,119 
Unbilled accounts receivable - non-current (1)
40,722 16,847 
Total unbilled accounts receivable$152,746 $145,966 
(1)    Included in Other assets on the Consolidated Balance Sheets.
Schedule of Property, Plant and Equipment
The remaining useful lives of fixed assets and capitalized software are reviewed annually for reasonableness. Fixed assets and capitalized software are depreciated on a straight-line basis over the estimated useful lives of the assets, which are presented in the following table:
 Estimated
Useful Lives
Buildings and building improvements
8 - 30 years
Leasehold improvements (1)
1 - 8 years
Computer and data processing equipment
3 years
Furniture and fixtures
7 years
Capitalized software
1.5 - 5 years
Other
3 - 7 years
(1)    Leasehold improvements are depreciated at the shorter of their estimated useful lives or the lease term.

See Note 7, Fixed Assets and Capitalized Software, for additional information.
The following table summarizes the components of the Company's fixed assets and capitalized software:
December 31,
(in thousands)20252024
Capitalized software$196,580 $187,721 
Computer and data processing equipment28,554 36,224 
Finance lease asset5,798 — 
Other1,124 1,268 
Fixed assets and capitalized software$232,056 $225,213 
Less: accumulated depreciation and amortization181,171 180,735 
Total fixed assets and capitalized software, net$50,885 $44,478 
Depreciation and amortization expense associated with the Company's fixed assets and capitalized software was as follows:
 Years Ended December 31,
(in thousands)202520242023
Amortization of capitalized software$25,955 $30,905 $30,087 
Depreciation of fixed assets5,124 5,888 7,709 
Total depreciation and amortization expense$31,079 $36,793 $37,796 
Schedule of Finite-Lived Intangible Assets
The Company’s intangible assets and their estimated useful lives are presented in the table below:
 Estimated
Useful Lives
Client relationships
3.5 - 8 years
Trademarks and domain names
5.5 - 8 years
The following tables set forth the details of the Company's intangible assets as of December 31, 2025 and 2024:

 
December 31, 2025
(in thousands)GrossAccumulated
Amortization
Net
Weighted Average Remaining
Amortization Period in Years
Client relationships$316,423 $(295,226)$21,197 6.7
Trademarks and domain names91,079 (86,347)4,732 6.7
Total intangible assets$407,502 $(381,573)$25,929 6.7

 
December 31, 2024
(in thousands)GrossAccumulated
Amortization
Net
Weighted Average Remaining
Amortization Period in Years
Client relationships$818,781 $(790,891)$27,890 7.4
Trademarks and domain names228,021 (221,936)6,085 7.4
Covenants not to compete5,221 (4,937)284 0.5
Total intangible assets$1,052,023 $(1,017,764)$34,259 7.4