Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Cash Flows from Operating Activities
Net (loss)	$ (82,099)	$ (1,754)
Adjustments to reconcile net (loss) to net cash provided by operating activities:
Depreciation and amortization	41,144	46,940
Amortization of deferred commissions	14,251	10,304
Amortization of debt issuance costs	3,151	4,080
Deferred income taxes	(11,823)	808
Provision for credit losses and service credits	16,496	15,594
Stock-based compensation expense	17,653	16,653
Other components of net periodic pension cost	4,743	3,888
Impairment charges	83,094	0
Loss on foreign currency exchange rates	933	164
Non-cash loss from the remeasurement of the indemnification asset	0	10,734
Loss on early extinguishment of debt	6,638	0
Other	(3,167)	0
Changes in working capital items, excluding acquisitions:
Accounts receivable	18,161	59,238
Contract assets	(6,160)	1,111
Prepaid expenses and other assets	(7,079)	23,489
Accounts payable and accrued liabilities	(14,108)	(63,469)
Other liabilities	(18,188)	(24,132)
Net cash provided by operating activities	63,640	103,648
Cash Flows from Investing Activities
Additions to fixed assets and capitalized software	(24,730)	(22,920)
Acquisition of a business, net of cash acquired	0	(8,897)
Other	0	(215)
Net cash used in investing activities	(24,730)	(32,032)
Cash Flows from Financing Activities
Debt issuance costs	(5,480)	0
Purchase of treasury stock	(499)	0
Proceeds from exercise of stock warrants	0	15,899
Other	5,646	4,124
Net cash used in financing activities	(45,446)	(72,138)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(120)	(707)
(Decrease) in cash, cash equivalents and restricted cash	(6,656)	(1,229)
Cash, cash equivalents and restricted cash, beginning of period	20,530	18,180
Cash, cash equivalents and restricted cash, end of period	13,874	16,951
Supplemental Information
Cash paid for interest	35,299	44,029
Cash paid for income taxes, net	14,960	7,605
Non-cash investing and financing activities
Repurchase of Treasury stock as a result of the settlement of the indemnification asset	0	15,760
Term Loan | Nonrelated Party
Cash Flows from Financing Activities
Proceeds from Term Loan	234,256	0
Payments of Term Loan	(345,151)	(95,000)
Term Loan | Related Party
Cash Flows from Financing Activities
Proceeds from Term Loan	109,444	0
Payments of Term Loan	(16,717)	0
ABL Facility | Revolving Credit Facility
Cash Flows from Financing Activities
Proceeds from ABL Facility	247,579	697,234
Payments of ABL Facility	$ (274,524)	$ (694,395)