Consolidated Statements of Operations and Comprehensive (Loss) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenue	$ 179,852	$ 183,822	$ 637,560	$ 680,798
Cost of services	67,871	80,178	223,350	262,261
Gross profit	111,981	103,644	414,210	418,537
Operating expenses:
Sales and marketing	66,484	74,755	201,984	226,781
General and administrative	50,972	48,267	155,229	149,642
Impairment charges	83,094	0	83,094	0
Total operating expenses	200,550	123,022	440,307	376,423
Operating (loss) income	(88,569)	(19,378)	(26,097)	42,114
Other income (expense):
Interest expense, nonoperating	(11,514)	(15,131)	(37,048)	(47,911)
Other components of net periodic pension cost	(1,581)	(1,902)	(4,743)	(3,888)
Other income (expense)	218	(876)	(7,571)	(1,242)
(Loss) before income tax benefit (expense)	(101,446)	(37,287)	(75,459)	(10,927)
Income tax benefit (expense)	5,375	10,241	(6,640)	9,173
Net (loss)	(96,071)	(27,046)	(82,099)	(1,754)
Other comprehensive income (loss):
Foreign currency translation adjustment, net of tax	1,330	(1,842)	1,132	(4,332)
Comprehensive (loss)	$ (94,741)	$ (28,888)	$ (80,967)	$ (6,086)
Net (loss) per common share:
Basic (in dollars per share)	$ (2.65)	$ (0.78)	$ (2.28)	$ (0.05)
Diluted (in dollars per share)	$ (2.65)	$ (0.78)	$ (2.28)	$ (0.05)
Weighted-average shares used in computing basic and diluted net (loss) per common share:
Basic (in shares)	36,308,992	34,848,899	35,983,826	34,619,794
Diluted (in shares)	36,308,992	34,848,899	35,983,826	34,619,794
Nonrelated Party
Other income (expense):
Interest expense, nonoperating	$ (8,194)	$ (15,131)	$ (31,554)	$ (47,911)
Related Party
Other income (expense):
Interest expense, nonoperating	$ (3,320)	$ 0	$ (5,494)	$ 0