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Business and Basis of Presentation (Tables)
9 Months Ended
Sep. 30, 2013
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Expense Reclassifications
The following tables show the reclassifications by expense line item.
 
Three Months Ended September 30, 2012,
 
As Previously Reported
 
Reclassifications
 
As Currently Reported
 
(in millions)
Selling
$
85

 
$
(17
)
 
$
68

Cost of service
70

 
19

 
89

General & administrative
33

 
(2
)
 
31

Total
$
188

 
$

 
$
188


 
Nine Months Ended September 30, 2012,
 
As Previously Reported
 
Reclassifications
 
As Currently Reported
 
(in millions)
Selling
$
270

 
$
(57
)
 
$
213

Cost of service
215

 
57

 
272

General & administrative
94

 

 
94

Total
$
579

 
$

 
$
579