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Business and Basis of Presentation (Tables)
6 Months Ended
Jun. 30, 2013
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Expense Reclassifications
The following tables show the reclassifications by expense line item:
 
Three Months Ended June 30, 2012
 
As Previously Reported
 
Reclassifications
 
As Currently Reported

(in millions)
Selling
$
91

 
$
(20
)
 
$
71

Cost of service
74

 
19

 
93

General & administrative
31

 
1

 
32

Total
$
196

 
$

 
$
196


 
Six Months Ended June 30, 2012
 
As Previously Reported
 
Reclassifications
 
As Currently Reported
 
(in millions)
Selling
$
185

 
$
(40
)
 
$
145

Cost of service
145

 
38

 
183

General & administrative
61

 
2

 
63

Total
$
391

 
$

 
$
391