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Net Loss Per Share Attributable to Common Stockholders (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Oct. 31, 2020
Oct. 31, 2019
Oct. 31, 2020
Oct. 31, 2019
Oct. 31, 2018
Earnings Per Share [Abstract]          
Net loss $ (32,159) $ (39,620) $ (99,886) $ (80,463) $ (99,886)
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted (in shares) 147,930 127,715 142,179 67,735  
Net loss per share attributable to common stockholders, basic and diluted (in dollars per share) $ (0.22) $ (0.31) $ (0.70) $ (1.19)  
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 53,180 56,818 53,180 56,818  
Stock options          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 28,502 46,466 28,502 46,466  
Restricted stock units          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 9,690 9,659 9,690 9,659  
ESPP          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 377 686 377 686  
Unvested early exercises subject to repurchase          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 0 7 0 7  
Convertible senior notes (if-converted)          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 14,611 0 14,611 0