Subsequent Events	3 Months Ended
Apr. 30, 2020
Subsequent Events [Abstract]
Subsequent Events	Subsequent EventOn May 1, 2020, the Company acquired Voci Technologies, a privately-held company, for approximately $59.0 million in cash. Voci Technologies is a real-time speech to text platform, that delivers a rich single view of the customer that can power an exceptional customer experience.

The entire disclosure for significant events or transactions that occurred after the balance sheet date through the date the financial statements were issued or the date the financial statements were available to be issued. Examples include: the sale of a capital stock issue, purchase of a business, settlement of litigation, catastrophic loss, significant foreign exchange rate changes, loans to insiders or affiliates, and transactions not in the ordinary course of business.

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 855
-URI http://asc.fasb.org/topic&trid=2122774

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