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Revenue, Deferred Revenue and Remaining Performance Obligations (Details)
$ in Thousands
3 Months Ended 6 Months Ended
Jul. 31, 2019
USD ($)
Jul. 31, 2019
USD ($)
Contract with Customer, Liability [Line Items]    
Revenue included in the contract liability balance $ 89,600 $ 169,500
Changes in deferred revenue    
Balance, beginning 315,212 290,067
Additions to deferred revenue 162,658 283,880
Recognition of deferred revenue (108,108) (204,185)
Balance, ending 369,762 369,762
Transaction price allocated to remaining performance obligations $ 455,000 $ 455,000
Amortization over an estimated period of benefit for commissions, including referral fees paid to channel partner   4 years
Amortization over an estimated period of benefit for sales commissions associated with professional service contract   6 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-08-01    
Changes in deferred revenue    
Subscription term 12 months 12 months
Percentage of performance obligation expected to be recognized   72.00%
Minimum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-08-01    
Changes in deferred revenue    
Subscription term 1 year 1 year
Maximum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-08-01    
Changes in deferred revenue    
Subscription term 3 years 3 years