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Summary of Significant Accounting Policies - Revenue Recognition - ASC 606 (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Feb. 01, 2019
Jul. 31, 2019
Jul. 31, 2018
Jul. 31, 2019
Jul. 31, 2018
Jan. 31, 2019
Assets:            
Deferred contract acquisition costs, current   $ 34,017 $ 18,808 $ 34,017 $ 18,808 $ 28,847
Deferred contract acquisition costs, noncurrent   41,766 5,833 41,766 5,833 9,918
Liabilities            
Accrued expenses   32,568   32,568   32,541
Deferred revenue, current   279,951   279,951   218,700
Deferred revenue, noncurrent   89,811   89,811   71,367
Stockholders' Equity:            
Accumulated deficit   (573,574)   (573,574)   $ (519,126)
Condensed Consolidated Statement of Operations            
Total revenue   108,108 55,701 204,185 102,990  
Operating expenses            
Sales and marketing   65,274 40,113 122,117 76,730  
Net loss   $ (51,889) $ (32,877) $ (77,866) $ (66,494)  
Net loss per share, basic and diluted   $ (0.40) $ (0.75) $ (0.87) $ (1.52)  
Weighted average common shares outstanding, basic and diluted   130,091 44,105 89,335 43,864  
ASC 2014-09            
Revenue Recognition - ASC 606            
Cumulative effect adjustment to opening accumulated deficit, net of tax $ 23,400          
Reduction in the amortization of deferred contract acquisition costs 23,700          
Reduction in revenue 300          
ASC 2014-09 | Impact of adoption            
Assets:            
Deferred contract acquisition costs, current 6,400 $ 381   $ 381    
Deferred contract acquisition costs, noncurrent $ 30,100 (33,523)   (33,523)    
Liabilities            
Accrued expenses   (555)   (555)    
Deferred revenue, current   (168)   (168)    
Stockholders' Equity:            
Accumulated deficit   (32,419)   (32,419)    
Condensed Consolidated Statement of Operations            
Total revenue   (83)   (165)    
Operating expenses            
Sales and marketing   4,621   8,837    
Net loss   (4,703)   (9,002)    
ASC 2014-09 | Without adoption (ASC 605)            
Assets:            
Deferred contract acquisition costs, current   34,398   34,398    
Deferred contract acquisition costs, noncurrent   8,243   8,243    
Liabilities            
Accrued expenses   32,013   32,013    
Deferred revenue, current   279,783   279,783    
Deferred revenue, noncurrent   89,811   89,811    
Stockholders' Equity:            
Accumulated deficit   (605,993)   (605,993)    
Condensed Consolidated Statement of Operations            
Total revenue   108,025   204,020    
Operating expenses            
Sales and marketing   69,895   130,954    
Net loss   $ (56,592)   $ (86,868)    
Net loss per share, basic and diluted   $ (0.44)   $ (0.97)