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Net Loss Per Share - Schedule of the Calculation of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Jan. 31, 2020
Oct. 31, 2019
Jul. 31, 2019
Apr. 30, 2019
Jan. 31, 2019
Oct. 31, 2018
Jul. 31, 2018
Apr. 30, 2018
Jan. 31, 2020
Jan. 31, 2019
Jan. 31, 2018
Numerator:                      
Net loss $ (64,287) $ (82,122) $ (87,043) $ (103,130) $ (85,521) $ (25,857) $ (28,949) $ (52,322) $ (336,582) $ (192,649) $ (369,672)
Denominator:                      
Weighted-average shares used in computing net loss per share, basic and diluted (in shares)                 280,772 159,816 114,141
Net loss per share, basic and diluted (in dollars per share) $ (0.22) $ (0.29) $ (0.31) $ (0.38) $ (0.45) $ (0.17) $ (0.19) $ (0.36) $ (1.20) $ (1.21) $ (3.24)