Revenue (Tables)

12 Months Ended

Jul. 31, 2020

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

Revenue by revenue type and by geography is as follows (in thousands):

	Fiscal year ended July 31, 2020
	Subscription and support		License		Services		Total
United States	$	139,059	$	174,183	$	149,297	$	462,539
Canada	18,216		36,184		4,595		58,995
Other Americas	4,454		6,374		7,780		18,608
Total Americas	161,729		216,741		161,672		540,142
United Kingdom	6,942		36,185		5,397		48,524
Other EMEA	19,544		43,988		26,389		89,921
Total EMEA	26,486		80,173		31,786		138,445
Total APAC	15,258		34,640		13,822		63,720
Total revenue	203,473		331,554		207,280		742,307

	Fiscal year ended July 31, 2019
	Subscription and support		License		Services		Total
United States	$	100,136	$	179,726	$	166,724	$	446,586
Canada	11,171		26,329		9,469		46,969
Other Americas	4,450		6,576		7,092		18,118
Total Americas	115,757		212,631		183,285		511,673
United Kingdom	6,844		21,648		11,504		39,996
Other EMEA	12,118		47,119		37,153		96,390
Total EMEA	18,962		68,767		48,657		136,386
Total APAC	15,755		38,874		16,826		71,455
Total revenue	150,474		320,272		248,768		719,514

	Fiscal year ended July 31, 2018
	Subscription and support		License		Services		Total
United States	$	71,864	$	154,259	$	183,606	$	409,729
Canada	9,116		21,974		14,501		45,591
Other Americas	3,834		7,680		7,640		19,154
Total Americas	84,814		183,913		205,747		474,474
United Kingdom	6,279		22,033		8,341		36,653
Other EMEA	7,543		35,443		32,192		75,178
Total EMEA	13,822		57,476		40,533		111,831
Total APAC	12,102		34,217		20,225		66,544
Total revenue	110,738		275,606		266,505		652,849

No country other than those listed above accounted for more than 10% of revenue during the years ended July 31, 2020, 2019 and 2018.

Revenue by major product or service type is as follows (in thousands):

	Fiscal years ended July 31,
	2020		2019		2018
Subscription and Support
Subscription	119,658		65,050		33,401
Support	83,815		85,424		77,337
License
Term license	$	328,489	$	318,142	$	263,793
Perpetual license	3,065		2,130		11,813
Services	207,280		248,768		266,505
Total revenue	$	742,307	$	719,514	$	652,849

Contract with Customer, Asset and Liability

Amounts related to customer contract-related arrangements are included on the consolidated balance sheets as follows (in thousands):

	July 31, 2020	July 31, 2019
Unbilled accounts receivable, net	84,228	46,103
Contract costs, net	34,809	30,390
Deferred revenue, net	132,996	131,831