Revenue

9 Months Ended

Apr. 30, 2020

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Disaggregation of Revenue

Revenue by revenue type and by geography is as follows (in thousands):

	Three Months Ended April 30, 2020
	License and subscription		Maintenance		Services		Total
Geography:
United States	$	54,329	$	13,476	$	39,387	$	107,192
Canada	13,343		1,735		1,482		16,560
Other Americas	388		1,107		1,270		2,765
Total Americas	68,060		16,318		42,139		126,517
United Kingdom	5,332		1,264		625		7,221
Other EMEA	11,837		1,626		8,716		22,179
Total EMEA	17,169		2,890		9,341		29,400
Total APAC	7,953		1,486		2,809		12,248
Total revenue	$	93,182	$	20,694	$	54,289	$	168,165

	Three Months Ended April 30, 2019
	License and subscription		Maintenance		Services		Total
Geography:
United States	$	48,439	$	13,648	$	43,432	$	105,519
Canada	6,436		2,167		2,303		10,906
Other Americas	1,688		1,112		1,755		4,555
Total Americas	56,563		16,927		47,490		120,980
United Kingdom	990		1,118		3,128		5,236
Other EMEA	4,260		1,722		10,757		16,739
Total EMEA	5,250		2,840		13,885		21,975
Total APAC	14,405		1,568		3,939		19,912
Total revenue	$	76,218	$	21,335	$	65,314	$	162,867

	Nine Months Ended April 30, 2020
	License and subscription		Maintenance		Services		Total
Geography:
United States	$	159,550	$	41,037	$	111,449	$	312,036
Canada	36,171		5,190		4,199		45,560
Other Americas	2,802		3,325		5,891		12,018
Total Americas	198,523		49,552		121,539		369,614
United Kingdom	21,709		3,665		4,209		29,583
Other EMEA	24,400		5,004		18,662		48,066
Total EMEA	46,109		8,669		22,871		77,649
Total APAC	35,927		4,560		10,883		51,370
Total revenue	$	280,559	$	62,781	$	155,293	$	498,633

	Nine Months Ended April 30, 2019
	License and subscription		Maintenance		Services		Total
Geography:
United States	$	146,336	$	40,060	$	128,433	$	314,829
Canada	24,605		6,587		7,534		38,726
Other Americas	2,660		3,293		5,257		11,210
Total Americas	173,601		49,940		141,224		364,765
United Kingdom	16,624		3,428		8,881		28,933
Other EMEA	28,806		5,334		28,057		62,197
Total EMEA	45,430		8,762		36,938		91,130
Total APAC	38,580		4,900		12,281		55,761
Total revenue	$	257,611	$	63,602	$	190,443	$	511,656

No country or region, other than those presented above, accounted for more than 10% of revenue during the three and nine months ended April 30, 2020 and 2019.

Revenue by major product or service type is as follows (in thousands):

	Three Months Ended April 30,				Nine Months Ended April 30,
	2020		2019		2020		2019
License and subscription
Term license	$	62,656	$	60,252	$	191,104	$	211,205
Subscription	30,078		14,691		86,916		44,779
Perpetual license	448		1,275		2,539		1,627
Maintenance	20,694		21,335		62,781		63,602
Services	54,289		65,314		155,293		190,443
Total revenue	$	168,165	$	162,867	$	498,633	$	511,656

Customer Contract - Related Balance Sheet Amounts

Amounts related to customer contract-related arrangements are included in the condensed consolidated balance sheets as follows (in thousands):

	April 30, 2020		July 31, 2019
Unbilled accounts receivable, net	$	90,843	$	46,103
Contract costs, net	30,621		30,390
Deferred revenue, net	(106,096)		(131,831)

As of April 30, 2020 and July 31, 2019, there was no allowance for doubtful accounts associated with unbilled accounts receivable, respectively.

Contract costs

The current portion of contract costs in the amount of $8.2 million and $7.0 million is included in prepaid and other current assets in the Company’s condensed consolidated balance sheets as of April 30, 2020 and July 31, 2019, respectively. The non-current portion of contract costs in the amount of $22.4 million and $23.4 million is included in other assets in the Company’s condensed consolidated balance sheets as of April 30, 2020 and July 31, 2019, respectively. The Company amortized $2.2 million and $1.2 million of contract costs during the three months ended April 30, 2020 and 2019, respectively, and $5.6 million and $3.6 million during the nine months ended April 30, 2020 and 2019, respectively.

Deferred revenue

During the three and nine months ended April 30, 2020, the Company recognized revenue of $17.2 million and $94.1 million, respectively, related to the Company’s deferred revenue balance reported as of July 31, 2019.

Performance Obligations

The aggregate amount of consideration allocated to performance obligations either not satisfied or partially satisfied was $397.9 million as of April 30, 2020. Subscription services are typically satisfied over three to five years, maintenance services are generally satisfied within one year, and professional services are typically satisfied within one year. Professional services under time and material contracts are not included in the performance obligations calculation as these arrangements can be cancelled at any time.