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Servicing rights (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Servicing rights        
Unpaid Principal Amount     $ 2,145,133 $ 1,735,493
Carrying Value $ 37,823 $ 30,795 37,823 30,795
Total servicing rights     114,663 121,969
Servicing rights activity at amortized cost        
Beginning net carrying value at amortized cost 30,795      
Ending net carrying value at amortized cost 37,823 30,795    
Residential MSRs        
Servicing rights        
Unpaid Principal Amount     9,528,886 8,164,604
Servicing rights activity at fair value        
Beginning net carrying value at fair value 91,174 93,065    
Additions due to loans sold, servicing retained 43,701 26,854    
Loan pay-offs (20,777) (10,178)    
Unrealized gains (losses) (37,258) (18,567)    
Ending net carrying value at fair value 76,840 91,174    
Freddie Mac        
Servicing rights        
Unpaid Principal Amount     1,501,998 1,167,476
Carrying Value 19,059 10,248 19,059 13,135
Servicing rights activity at amortized cost        
Beginning net carrying value at amortized cost 13,135 10,248    
Additions due to loans sold, servicing retained 8,850 5,195    
Amortization (2,926) (2,308)    
Ending net carrying value at amortized cost 19,059 13,135    
Freddie Mac | Residential MSRs        
Servicing rights        
Unpaid Principal Amount     3,071,312 2,270,981
Servicing rights activity at fair value        
Beginning net carrying value at fair value 23,996      
Ending net carrying value at fair value 23,309 23,996    
SBA        
Servicing rights        
Unpaid Principal Amount     643,135 568,017
Carrying Value 18,764 16,749 18,764 17,660
Servicing rights activity at amortized cost        
Beginning net carrying value at amortized cost 17,660 16,749    
Additions due to loans sold, servicing retained 4,153 4,364    
Amortization (3,555) (3,393)    
Impairment 506 (60)    
Ending net carrying value at amortized cost 18,764 17,660    
SBA | Freddie Mac        
Servicing rights        
Carrying Value 30,795 30,795 $ 37,823 $ 30,795
Servicing rights activity at amortized cost        
Beginning net carrying value at amortized cost 30,795      
Ending net carrying value at amortized cost $ 37,823 $ 30,795