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REVENUE FROM CONTRACTS WITH CUSTOMERS (Tables)
3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following table disaggregates room revenues from owned hotels by booking source for the three months ended March 31, 2020 and 2019 (in thousands):
Three Months Ended
March 31,
20202019
Property direct$60,024  $69,829  
(2)
Central call center77,191  68,108  
(2)
Proprietary website52,939  50,398  
(2)
Third-party intermediaries57,820  69,097  
Travel agency global distribution systems6,490  9,614  
Total room revenues from owned hotels (1)
$254,464  $267,046  
_________________________________
(1)In addition to room revenues, the Company’s owned hotels earned $6.8 million and $5.3 million of other hotel revenues during the three months ended March 31, 2020 and 2019, respectively.
(2)As a result of the correction of a classification error, $3.7 million of room revenues that were previously classified as revenues generated from property direct have been reclassified and reported as $2.6 million of revenues generated from central call center and $1.1 million of revenues generated from proprietary website. The Company concluded that the effect of the error is immaterial to previously issued financial statements but has made the correction for consistent presentation.
The following table disaggregates room revenues from owned hotels by length of guest stay for the three months ended March 31, 2020 and 2019 (in thousands):
Three Months Ended
March 31,
20202019
1-6 nights$84,594  $101,424  
7-29 nights54,831  55,100  
30+ nights115,039  110,522  
Total room revenues from owned hotels (1)
$254,464  $267,046  
_________________________________
(1)In addition to room revenues, the Company’s owned hotels earned $6.8 million and $5.3 million of other hotel revenues during the three months ended March 31, 2020 and 2019, respectively.
The following table disaggregates revenues from franchised and managed hotels for the three months ended March 31, 2020 and 2019 (in thousands):
Three Months Ended
March 31,
20202019
Management fees$235  $293  
Franchise fees1,044  932  
Indirect reimbursements (system service fees)1,190  1,185  
Direct reimbursements2,600  2,910  
Total revenues from franchised and managed hotels$5,069  $5,320  
Schedule of Outstanding Customer Contract Liabilities
Outstanding Contract LiabilitiesOutstanding Contract Liabilities as of January 1, 2020 Recognized as Revenue
As of March 31, 2020$16,111  
As of January 1, 202016,231  
For the three months ended March 31, 2020$10,172