Condensed Consolidated Statements of Operations (unaudited) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Net revenues:
Product revenue	$ 16,854	$ 18,194
Maintenance revenue	61,208	66,348
Services revenue	19,085	20,079
Hosting and managed services revenue	10,539	0
Total net revenues	107,686	104,621
Cost of revenues:
Cost of product revenue	5,329	4,983
Cost of maintenance revenue	17,505	18,167
Cost of services revenue	17,392	16,728
Cost of hosting and managed services revenue	5,755	0
Amortization expense for acquired intangible assets	3,306	8,520
Total cost of revenues	47,205	41,215
Gross profit	60,481	63,406
Operating expenses:
Research and development	14,287	12,220
Selling, general and administrative	31,072	29,516
Restructuring credits	0	(46)
Total operating expenses	47,441	48,873
(Loss) income from operations	13,040	14,533
Interest and other expense, net	(18,857)	(16,510)
(Loss) income before income taxes	(5,817)	(1,977)
Provision for (benefit from) income taxes	1,613	(1,016)
Net (loss) income	(7,430)	(961)
Less: Net loss attributable to noncontrolling interest	(292)	0
Net (loss) income attributable to Aspect Software Group Holdings Ltd.	(7,138)	(961)
Cost of revenues [Member]
Cost of revenues:
Amortization expense for acquired intangible assets	1,224	1,337
Operating expenses [Member]
Cost of revenues:
Amortization expense for acquired intangible assets	$ 2,082	$ 7,183