Supplemental Guarantor Condensed Consolidating Financials - Condensed Consolidating Statements of Comprehensive Income (Loss) (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Computation of Comprehensive income
Net income (loss)	$ (7,430)	$ (961)
Change in cumulative translation adjustment	(312)	(368)
Comprehensive (loss) income	(7,742)	(1,329)
Comprehensive loss attributable to noncontrolling interest	(292)	0
Comprehensive (loss) income attributable to Aspect Software Group Holdings Ltd.	(7,450)	(1,329)
Parent [Member]
Computation of Comprehensive income
Net income (loss)	(7,137)	(961)
Change in cumulative translation adjustment	0	0
Comprehensive (loss) income	(7,137)	(961)
Comprehensive loss attributable to noncontrolling interest	0
Comprehensive (loss) income attributable to Aspect Software Group Holdings Ltd.	(7,137)
Issuer / Guarantor Subsidiaries [Member]
Computation of Comprehensive income
Net income (loss)	(7,101)	(919)
Change in cumulative translation adjustment	(335)	(451)
Comprehensive (loss) income	(7,436)	(1,370)
Comprehensive loss attributable to noncontrolling interest	0
Comprehensive (loss) income attributable to Aspect Software Group Holdings Ltd.	(7,436)
Non-guarantor Subsidiaries [Member]
Computation of Comprehensive income
Net income (loss)	3,617	183
Change in cumulative translation adjustment	7	122
Comprehensive (loss) income	3,624	305
Comprehensive loss attributable to noncontrolling interest	(292)
Comprehensive (loss) income attributable to Aspect Software Group Holdings Ltd.	3,916
Eliminations [Member]
Computation of Comprehensive income
Net income (loss)	3,191	736
Change in cumulative translation adjustment	16	(39)
Comprehensive (loss) income	3,207	697
Comprehensive loss attributable to noncontrolling interest	0
Comprehensive (loss) income attributable to Aspect Software Group Holdings Ltd.	$ 3,207