Condensed Consolidated Statements of Operations (unaudited) (USD $) In Thousands, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Net revenues:
Product revenue	$ 21,408	$ 18,230	$ 51,189	$ 50,338
Maintenance revenue	59,599	64,676	183,519	196,586
Services revenue	19,794	17,712	59,777	58,517
Hosting and managed services revenue	12,649	7,894	34,237	8,042
Total net revenues	113,450	108,512	328,722	313,483
Cost of revenues:
Cost of product revenue	6,071	4,107	15,276	13,638
Cost of maintenance revenue	15,768	17,702	49,284	52,690
Cost of services revenue	19,198	18,260	56,197	52,281
Cost of hosting and managed services revenue	6,435	2,581	18,369	2,583
Amortization expense for acquired intangible assets			9,879	26,135
Total cost of revenues	48,697	44,624	142,800	125,840
Gross profit	64,753	63,888	185,922	187,643
Operating expenses:
Research and development	12,500	13,643	39,191	37,495
Selling, general and administrative	29,561	33,975	94,121	94,480
Restructuring credits	0	0	0	(46)
Total operating expenses	44,096	54,414	139,517	153,416
(Loss) income from operations	20,657	9,474	46,405	34,227
Interest and other expense, net	(19,208)	(18,690)	(57,091)	(50,814)
(Loss) income before income taxes	1,449	(9,216)	(10,686)	(16,587)
Benefit from income taxes	(846)	(17,135)	(1,233)	(18,230)
Net income (loss)	2,295	7,919	(9,453)	1,643
Less: Net loss attributable to noncontrolling interest	(509)	0	(1,255)	0
Net income (loss) attributable to Aspect Software Parent, Inc.	2,804	7,919	(8,198)	1,643
Cost of revenues
Cost of revenues:
Amortization expense for acquired intangible assets	1,225	1,974	3,674	4,648
Operating expenses
Cost of revenues:
Amortization expense for acquired intangible assets	$ 2,035	$ 6,796	$ 6,205	$ 21,487