Other balance sheet components - Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2023	Dec. 31, 2022
Other Balance Sheet Components [Abstract]
Accrued hosting expenses	$ 53,262	$ 53,380
Accrued compensation	48,924	48,146
Operating lease liabilities	$ 35,666	$ 50,274
Operating Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Accrued expenses and other current liabilities	Accrued expenses and other current liabilities
Other accrued expenses	$ 100,180	$ 140,811
Accrued expenses and other current liabilities	$ 238,032	$ 292,611