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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Jan. 31, 2026
Jan. 31, 2025
Jan. 31, 2024
Revenue:      
Total revenue $ 318,857 $ 317,044 $ 318,989
Cost of revenue:      
Total cost of revenue 79,735 80,993 75,470
Gross profit 239,122 236,051 243,519
Operating expenses:      
Sales and marketing 141,812 151,505 163,902
Research and development 77,190 87,899 85,049
General and administrative 59,217 55,929 49,449
Total operating expenses 278,219 295,333 298,400
Loss from operations (39,097) (59,282) (54,881)
Loss on extinguishment of debt 0 (1,850) 0
Remeasurement of warrant liability 1,959 (150) 0
Other expense, net (20,445) (19,443) (19,431)
Total other expense, net (18,486) (21,443) (19,431)
Loss before income taxes (57,583) (80,725) (74,312)
Provision for income taxes 1,759 1,210 1,257
Net loss $ (59,342) $ (81,935) $ (75,569)
Net loss per share, basic (in usd per share) $ (1.45) $ (2.13) $ (2.10)
Net loss per share, diluted (in usd per share) $ (1.45) $ (2.13) $ (2.10)
Weighted-average number of shares used in computing net loss per share, basic (shares) 40,984 38,501 36,050
Weighted-average number of shares used in computing net loss per share, diluted (shares) 40,984 38,501 36,050
Subscription      
Revenue:      
Total revenue $ 289,352 $ 286,002 $ 285,500
Cost of revenue:      
Total cost of revenue 56,897 53,585 46,045
Professional services and other      
Revenue:      
Total revenue 29,505 31,042 33,489
Cost of revenue:      
Total cost of revenue $ 22,838 $ 27,408 $ 29,425