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Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
9 Months Ended
Oct. 31, 2025
Oct. 31, 2024
Cash flows from operating activities    
Net loss $ (51,372) $ (64,258)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:    
Depreciation and amortization 7,232 7,117
Non-cash lease expense 3,972 3,320
Amortization of contract acquisition costs 13,977 13,181
Stock-based compensation expense 40,887 43,776
Loss on extinguishment of debt 0 1,850
Remeasurement of warrant liability 7,579 33
Other, net 6,613 4,334
Change in operating assets and liabilities:    
Accounts receivable, net 19,279 10,020
Contract acquisition costs (18,975) (10,328)
Prepaid expenses and other assets 3,443 1,819
Accounts payable 14,935 (152)
Operating lease liabilities (4,843) (4,000)
Accrued expenses and other liabilities (231) 6,073
Deferred revenue (31,793) (30,756)
Net cash (used in) provided by operating activities 10,703 (17,971)
Cash flows from investing activities    
Purchases of property and equipment (7,568) (7,245)
Net cash used in investing activities (7,568) (7,245)
Cash flows from financing activities    
Payments of deferred offering costs for registration statement (164) (402)
Proceeds from shares issued in connection with employee stock purchase plan 1,333 1,910
Shares repurchased for tax withholdings on vesting of restricted stock (2,733) (504)
Debt issuance proceeds (costs), net   52,758
Debt issuance proceeds (costs), net (206)  
Repayment of debt and related fees 0 (53,177)
Proceeds from short-term payable financing 10,960 8,972
Payments on short-term payable financing (10,689) (4,536)
Net cash provided by (used in) financing activities (1,499) 5,021
Effect of exchange rate changes on cash, cash equivalents, and restricted cash 974 181
Net (decrease) increase in cash, cash equivalents, and restricted cash 2,610 (20,014)
Cash, cash equivalents, and restricted cash at beginning of period 45,264 60,939
Cash, cash equivalents, and restricted cash at end of period 47,874 40,925
Supplemental disclosures of cash flow information    
Cash paid for income taxes, net (173) 1,152
Cash paid for interest 7,387 9,495
Non-cash investing and financing activities    
Operating lease right-of-use assets obtained for lease liabilities 5,674 1,647
Purchases of property and equipment included in accounts payable and lease liabilities 166 0
Stock-based compensation capitalized as internal-use software 1,632 1,931
Debt issuance costs in accounts payable and accrued liabilities 0 206
Deferred offering costs for registration statement in accounts payable and accrued liabilities 0 765
Issuance of warrants in connection with credit facility $ 0 $ 11,058