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Commitments and Contingencies
9 Months Ended
Oct. 31, 2025
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Litigation
Liabilities for loss contingencies arising from claims, assessments, litigation, fines, and penalties and other sources are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. Legal costs incurred in connection with loss contingencies are expensed as incurred.
A Company employee has been alleged to have engaged in verbal and physical misconduct towards a subordinate, in violation of the Company’s policies and employment regulations. Whether any allegations may result in litigation is unclear and the Company does not have necessary information to assess whether any claims are individually or in the aggregate, material to the Company. The amount of liability, if any, that may result from these cannot be estimated at this time. The Company does not currently anticipate that the resolution of any such matters would have a material adverse impact on the Company’s business or financial condition.
The Company is involved in legal proceedings from time to time arising in the normal course of business. Management believes that the outcome of these proceedings will not have a material impact on the Company's financial condition, results of operations, or liquidity.
Warranties and Indemnification
The Company’s subscription services are generally warranted to perform materially in accordance with the terms of the applicable customer service order under normal use and circumstances. Additionally, the Company’s arrangements generally include provisions for indemnifying customers against liabilities if its subscription services infringe a third party’s intellectual property rights. Furthermore, the Company may also incur liabilities if it breaches the security or confidentiality obligations in its arrangements. To date, the Company has not incurred significant costs and has not accrued a liability in the accompanying condensed consolidated financial statements as a result of these obligations.
The Company has entered into service-level agreements with some of its customers defining levels of uptime reliability and performance and permitting those customers to receive credits for prepaid amounts related to unused subscription services if the Company fails to meet certain of the defined service levels. In very limited instances, the Company allows customers to early terminate their agreements if the Company repeatedly or significantly fails to meet those levels. If the Company repeatedly or significantly fails to meet contracted upon service levels, a contract may require a refund of prepaid unused subscription fees. To date, the Company has not experienced any significant failures to meet defined levels of uptime reliability and performance as set forth in its agreements and, as a result, the Company has not accrued any liabilities related to these agreements in the condensed consolidated financial statements.
Other Purchase Commitments
The Company has entered into certain non-cancelable contractual commitments related to cloud infrastructure services in the ordinary course of business. During the nine months ended October 31, 2025, the Company entered into additional contractual commitments totaling $21.0 million related to cloud infrastructure services for periods through 2030. As of October 31, 2025, the Company had non-cancelable commitments related to these services of $20.0 million, of which $3.0 million is due within the next 12 months and the remaining balance due thereafter. These additional commitments are incremental to those disclosed in the Annual Report on Form 10-K.