Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2023	Oct. 31, 2022	Oct. 31, 2023	Oct. 31, 2022
Revenue:
Total revenue	$ 79,675	$ 79,026	$ 238,805	$ 229,021
Cost of revenue:
Total cost of revenue	18,776	18,914	56,435	54,888
Gross profit	60,899	60,112	182,370	174,133
Operating expenses:
Sales and marketing	40,262	41,012	124,464	131,299
Research and development	19,729	24,583	63,931	73,108
General and administrative	12,130	13,029	35,509	42,514
Total operating expenses	72,121	78,624	223,904	246,921
Loss from operations	(11,222)	(18,512)	(41,534)	(72,788)
Other expense, net	(4,930)	(5,032)	(14,549)	(12,383)
Loss before income taxes	(16,152)	(23,544)	(56,083)	(85,171)
Provision for income taxes	261	167	801	567
Net loss	$ (16,413)	$ (23,711)	$ (56,884)	$ (85,738)
Net loss per share, basic (in usd per share)	$ (0.45)	$ (0.69)	$ (1.59)	$ (2.53)
Net loss per share, diluted (in usd per share)	$ (0.45)	$ (0.69)	$ (1.59)	$ (2.53)
Weighted-average number of shares used in computing net loss per share, basic (shares)	36,310	34,392	35,812	33,893
Weighted-average number of shares used in computing net loss per share, diluted (shares)	36,310	34,392	35,812	33,893
Subscription
Revenue:
Total revenue	$ 71,293	$ 69,041	$ 213,594	$ 201,022
Cost of revenue:
Total cost of revenue	11,523	11,342	33,588	32,721
Professional services and other
Revenue:
Total revenue	8,382	9,985	25,211	27,999
Cost of revenue:
Total cost of revenue	$ 7,253	$ 7,572	$ 22,847	$ 22,167