Condensed Consolidated Statements of Operations (unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Revenues [Abstract]
Total revenue	$ 79,458	$ 74,464
Cost of Revenue [Abstract]
Total cost of revenue	18,569	17,661
Gross profit	60,889	56,803
Operating Expenses [Abstract]
Sales and marketing	43,162	45,587
Research and development	23,435	23,191
General and administrative	14,001	16,660
Total operating expenses	80,598	85,438
Loss from operations	(19,709)	(28,635)
Other expense, net	(4,495)	(4,065)
Loss before income taxes	(24,204)	(32,700)
Provision for income taxes	199	188
Net loss	$ (24,403)	$ (32,888)
Net loss per share, basic (in usd per share)	$ (0.69)	$ (0.99)
Net loss per share, diluted (in usd per share)	$ (0.69)	$ (0.99)
Weighted-average number of shares used in computing net loss per share, basic (in shares)	35,222	33,295
Weighted-average number of shares used in computing net loss per share, diluted (in shares)	35,222	33,295
Subscription
Revenues [Abstract]
Total revenue	$ 71,090	$ 64,575
Cost of Revenue [Abstract]
Total cost of revenue	10,612	10,667
Professional services and other
Revenues [Abstract]
Total revenue	8,368	9,889
Cost of Revenue [Abstract]
Total cost of revenue	$ 7,957	$ 6,994