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Acquisitions (Narrative) (Details) - USD ($)
3 Months Ended 6 Months Ended
Jun. 30, 2018
Jun. 28, 2018
Mar. 21, 2018
Nov. 16, 2017
Jul. 12, 2017
Apr. 21, 2017
Jan. 10, 2017
Jun. 30, 2018
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Dec. 31, 2017
Business Acquisition [Line Items]                          
Adjustment to intangibles                     $ (15,000,000)    
Payments to acquire business, net of cash acquired                     45,362,000 $ 37,096,000  
Goodwill $ 157,389,000             $ 157,389,000 $ 157,389,000   157,389,000   $ 154,607,000
Measurement period expenses               100,000   $ 0 200,000 0  
Transaction costs               3,140,000   2,278,000 6,242,000 5,969,000  
Interfax Communications Limited [Member]                          
Business Acquisition [Line Items]                          
Adjustment to intangibles               (4,200,000)          
Adjustment to deferred tax liabilities               3,100,000          
Adjustment to other current assets               (100,000)          
Adjustment to accounts payable and accrued expenses and other               100,000          
Cash consideration transferred     $ 35,000,000                    
Contingent consideration, fair value     $ 5,000,000                    
Cash holdback payable, payment period     18 months                    
Recorded revenue                 4,000,000        
Goodwill     $ 16,141,000                    
Goodwill expected to be tax deductible     2,300,000                    
RO Innovation, Inc. [Member]                          
Business Acquisition [Line Items]                          
Cash holdback payable, payment period   1 year                      
Recorded revenue 0                        
Payments to acquire business, net of cash acquired   $ 12,500,000                      
Cash holdback payable   1,800,000                      
Goodwill   3,170,000                      
Goodwill expected to be tax deductible   $ 2,700,000                      
Omtool, Ltd [Member]                          
Business Acquisition [Line Items]                          
Payments to acquire business, net of cash acquired             $ 19,300,000            
Cash acquired             3,000,000            
Goodwill             $ 14,081,000            
RightAnswers, Inc. [Member]                          
Business Acquisition [Line Items]                          
Cash holdback payable, payment period           1 year              
Payments to acquire business, net of cash acquired           $ 17,400,000              
Cash holdback payable           2,500,000              
Cash acquired           100,000              
Goodwill           $ 15,680,000              
Waterfall International Inc. [Member]                          
Business Acquisition [Line Items]                          
Cash holdback payable, payment period         18 months                
Payments to acquire business, net of cash acquired         $ 24,400,000                
Cash holdback payable         1,500,000                
Cash acquired         400,000                
Earnout consideration liability         3,000,000                
Goodwill         18,575,000                
Goodwill expected to be tax deductible         $ 3,700,000                
Qvidian Corporation [Member]                          
Business Acquisition [Line Items]                          
Adjustment to accrued expense and other               (100,000)          
Adjustment to deferred revenue               (100,000)          
Payments to acquire business, net of cash acquired       $ 50,000,000                  
Goodwill       $ 21,225,000                  
LeadLander, HipCricket, Omtool and RightAnswers [Member]                          
Business Acquisition [Line Items]                          
Goodwill 88,900,000             88,900,000 88,900,000   88,900,000    
Omtool Ltd., RightAnswers Inc., Qvidian Corporation and Interfax Communications Limited [Member]                          
Business Acquisition [Line Items]                          
Goodwill expected to be tax deductible $ 0             0 $ 0   0    
Series of Business Acquisitions [Member]                          
Business Acquisition [Line Items]                          
Transaction costs               $ 1,200,000   $ 1,000,000 $ 2,600,000 $ 2,600,000  
Marketech [Member] | Interfax Communications Limited [Member]                          
Business Acquisition [Line Items]                          
Payments to acquire certain assets and intangible assets     $ 2,000,000