Condensed Consolidated Statements of Operations (unaudited) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2025	Jun. 30, 2024	Jun. 30, 2025	Jun. 30, 2024
Revenue	$ 53,383	$ 69,339	$ 117,038	$ 140,075
Cost of revenue	13,435	20,474	31,483	41,523
Gross profit	39,948	48,865	85,555	98,552
Operating expenses:
Sales and marketing	10,771	16,791	24,527	33,809
Research and development	9,781	12,185	21,323	24,640
General and administrative	10,219	13,880	21,840	27,112
Depreciation and amortization	6,864	11,380	14,859	22,776
Divestiture-related expenses	6,879	0	8,624	0
Impairment of goodwill and other intangibles	2,469	0	2,469	87,227
Total operating expenses	46,983	54,236	93,642	195,564
Loss from operations	(7,035)	(5,371)	(8,087)	(97,012)
Other expense:
Interest expense, net	(4,136)	(5,056)	(6,579)	(10,014)
Loss on divestitures of businesses	(434)	0	(23,891)	0
Other income (expense), net	(1,595)	198	(1,836)	120
Total other expense	(6,165)	(4,858)	(32,306)	(9,894)
Loss before benefit from (provision for) income taxes	(13,200)	(10,229)	(40,393)	(106,906)
Benefit from (provision for) income taxes	171	(1,210)	1,516	(663)
Net loss	(13,029)	(11,439)	(38,877)	(107,569)
Preferred stock dividends	(1,454)	(1,390)	(2,892)	(2,765)
Net loss attributable to common stockholders, basic	(14,483)	(12,829)	(41,769)	(110,334)
Net loss attributable to common stockholders, diluted	$ (14,483)	$ (12,829)	$ (41,769)	$ (110,334)
Net loss per common share:
Net loss per common share, basic (in dollars per share)	$ (0.51)	$ (0.47)	$ (1.47)	$ (3.92)
Net loss per common share, diluted (in dollars per share)	$ (0.51)	$ (0.47)	$ (1.47)	$ (3.92)
Weighted-average common shares outstanding, basic (in shares)	28,518,839	27,348,672	28,370,711	28,133,285
Weighted-average common shares outstanding, diluted (in shares)	28,518,839	27,348,672	28,370,711	28,133,285
Total product revenue
Revenue	$ 51,666	$ 67,234	$ 113,456	$ 135,782
Subscription and support
Revenue	50,467	65,504	110,649	132,582
Cost of revenue	12,412	19,247	29,362	39,076
Perpetual license
Revenue	1,199	1,730	2,807	3,200
Professional services
Revenue	1,717	2,105	3,582	4,293
Cost of revenue	$ 1,023	$ 1,227	$ 2,121	$ 2,447