Condensed Consolidated Statements of Operations - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenue	$ 74,184	$ 55,065	$ 213,531	$ 156,571
Cost of revenue	25,583	16,673	71,456	48,044
Gross profit	48,601	38,392	142,075	108,527
Operating expenses:
Sales and marketing	11,760	8,709	34,511	23,680
Research and development	10,400	7,434	30,308	20,840
Refundable Canadian tax credits	(433)	(133)	(929)	(304)
General and administrative	16,864	12,196	51,195	34,232
Depreciation and amortization	9,117	6,427	27,425	17,430
Acquisition-related expenses	3,574	7,457	24,513	24,444
Total operating expenses	51,282	42,090	167,023	120,322
Loss from operations	(2,681)	(3,698)	(24,948)	(11,795)
Other expense:
Interest expense, net	(8,078)	(5,517)	(23,594)	(15,879)
Loss on debt extinguishment	0	(2,317)	0	(2,317)
Other income (expense), net	598	(228)	(819)	(1,681)
Total other expense	(7,480)	(8,062)	(24,413)	(19,877)
Loss before benefit from (provision for) income taxes	(10,161)	(11,760)	(49,361)	(31,672)
Benefit from (provision for) income taxes	(1,149)	(547)	3,811	6,166
Net loss	$ (11,310)	$ (12,307)	$ (45,550)	$ (25,506)
Net loss per common share:
Net loss per common share, basic and diluted (in dollars per share)	$ (0.42)	$ (0.50)	$ (1.77)	$ (1.13)
Weighted-average common shares outstanding, basic and diluted (in shares)	27,220,134	24,568,483	25,725,495	22,550,232
Total product revenue
Revenue	$ 71,403	$ 52,034	$ 203,845	$ 146,964
Subscription and support
Revenue	70,992	51,059	202,582	144,757
Cost of revenue	23,562	14,678	64,701	42,574
Perpetual license
Revenue	411	975	1,263	2,207
Professional services
Revenue	2,781	3,031	9,686	9,607
Cost of revenue	$ 2,021	$ 1,995	$ 6,755	$ 5,470