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Revenue Recognition (Tables)
 9 Months Ended
Sep. 30, 2019
Revenue from Contract with Customer [Abstract]  
Deferred Commissions
The following table presents the activity impacting deferred commissions for the nine months ended September 30, 2019 (in thousands):
Balance at December 31, 2018$8,925  
   Capitalized deferred commissions6,267  
   Amortization of deferred commissions(2,555) 
Balance at September 30, 2019$12,637  
Disaggregation of Revenue The Company has operations primarily in the U.S., United Kingdom and Canada. Information about these operations is presented below (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2019201820192018
Revenues:
Subscription and support:
   United States$36,503  $27,966  $100,778  $76,685  
   United Kingdom9,334  1,277  28,082  4,039  
   Canada2,501  1,355  6,233  4,084  
   Other International2,721  3,321  9,664  9,994  
      Total subscription and support revenue51,059  33,919  144,757  94,802  
Perpetual license:
   United States830  787  1,882  1,805  
   United Kingdom20  4  37  94  
   Canada37  71  94  251  
   Other International88  53  194  1,074  
      Total perpetual license revenue975  915  2,207  3,224  
Professional services:
   United States2,229  1,939  6,764  5,145  
   United Kingdom525  87  1,709  237  
   Canada114  107  406  455  
   Other International163  177  728  842  
      Total professional service revenue3,031  2,310  9,607  6,679  
Total revenue$55,065  $37,144  $156,571  $104,705