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RISK MANAGEMENT - Probability of default analysis (Details) - COP ($)
$ in Millions
Dec. 31, 2019
Dec. 31, 2018
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position $ 32,154,604 $ 30,925,681
Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 91,306,719 92,550,025
Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 59,587,929 55,200,581
Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 18,661,389 17,279,362
Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 410,320 425,697
Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 12,161,757 11,426,176
0% - 7.5% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 82,405,576 83,453,861
0% - 7.5% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 46,013,606 43,394,537
0% - 7.5% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 16,822,632 15,724,050
0% - 7.5% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 123,750 212,905
0% - 7.5% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 10,614,245 10,032,906
7.5% - 15% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,223,562 1,038,062
7.5% - 15% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 6,748,025 5,145,153
7.5% - 15% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 299,185 233,144
7.5% - 15% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 142,955 68,568
7.5% - 15% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 232,109 187,282
15% - 22.5% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 222,594 233,759
15% - 22.5% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 787,329 1,271,898
15% - 22.5% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 250,701 200,341
15% - 22.5% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 29,829 36,019
15% - 22.5% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 52,506 36,988
22.5% - 30% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 131,919 178,508
22.5% - 30% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 472,677 571,943
22.5% - 30% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 166,526 145,263
22.5% - 30% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 4,878 838
22.5% - 30% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 31,635 24,297
30% - 45% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 958,124 686,142
30% - 45% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,028,226 1,099,579
30% - 45% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 263,484 273,851
30% - 45% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 20,833 20,360
30% - 45% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 115,720 139,113
45% - 60% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 472,593 237,301
45% - 60% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 753,117 616,680
45% - 60% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 184,511 175,575
45% - 60% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 9,607 8,648
45% - 60% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 63,029 33,132
60% - 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 49,474 95,958
60% - 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,698,713 1,144,860
60% - 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 120,420 138,297
60% - 90% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 22,871 22,744
60% - 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 4,214 9,506
> 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 5,842,877 6,626,434
> 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 2,086,236 1,955,931
> 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 553,930 388,841
> 90% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 55,597 55,615
> 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,048,299 962,952
12-month ECL | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 83,075,132 84,218,469
12-month ECL | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 53,321,328 48,625,173
12-month ECL | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 16,812,000 15,566,058
12-month ECL | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 329,922 344,722
12-month ECL | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 10,668,306 10,132,370
12-month ECL | 0% - 7.5% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 82,094,981 83,210,772
12-month ECL | 0% - 7.5% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 45,471,761 42,839,139
12-month ECL | 0% - 7.5% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 16,666,766 15,521,416
12-month ECL | 0% - 7.5% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 123,733 212,882
12-month ECL | 0% - 7.5% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 10,516,783 9,977,306
12-month ECL | 7.5% - 15% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 855,476 865,784
12-month ECL | 7.5% - 15% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 6,436,998 4,692,330
12-month ECL | 7.5% - 15% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 116,157 32,076
12-month ECL | 7.5% - 15% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 142,921 68,503
12-month ECL | 7.5% - 15% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 149,809 135,444
12-month ECL | 15% - 22.5% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 44,548 52,906
12-month ECL | 15% - 22.5% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 469,685 815,373
12-month ECL | 15% - 22.5% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 16,035 6,950
12-month ECL | 15% - 22.5% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 29,829 35,880
12-month ECL | 15% - 22.5% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,177 4,802
12-month ECL | 22.5% - 30% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 45,596 47,739
12-month ECL | 22.5% - 30% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 138,510 179,065
12-month ECL | 22.5% - 30% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 4,187 1,941
12-month ECL | 22.5% - 30% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 4,174 10
12-month ECL | 22.5% - 30% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 16 10,000
12-month ECL | 30% - 45% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 30,026 20,889
12-month ECL | 30% - 45% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 378,371 91,846
12-month ECL | 30% - 45% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 8,606 1,710
12-month ECL | 30% - 45% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 20,263 19,413
12-month ECL | 30% - 45% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 297 1,446
12-month ECL | 45% - 60% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,437 2,448
12-month ECL | 45% - 60% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 3,457 4,378
12-month ECL | 45% - 60% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 171 121
12-month ECL | 45% - 60% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 8,666 7,737
12-month ECL | 45% - 60% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 72 2,590
12-month ECL | 60% - 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,495 1,117
12-month ECL | 60% - 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 422,442 2,587
12-month ECL | 60% - 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 65 150
12-month ECL | 60% - 90% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 336 297
12-month ECL | 60% - 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 152 459
12-month ECL | > 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,573 16,814
12-month ECL | > 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 104 455
12-month ECL | > 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 13 1,694
12-month ECL | > 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position   323
Not credit-impaired | Lifetime ECL | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 2,392,259 1,663,612
Not credit-impaired | Lifetime ECL | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 3,893,548 4,366,464
Not credit-impaired | Lifetime ECL | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,299,159 1,335,741
Not credit-impaired | Lifetime ECL | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 24,801 25,374
Not credit-impaired | Lifetime ECL | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 447,040 329,946
Not credit-impaired | Lifetime ECL | 0% - 7.5% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 310,595 243,089
Not credit-impaired | Lifetime ECL | 0% - 7.5% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 541,845 555,398
Not credit-impaired | Lifetime ECL | 0% - 7.5% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 155,866 202,634
Not credit-impaired | Lifetime ECL | 0% - 7.5% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 17 23
Not credit-impaired | Lifetime ECL | 0% - 7.5% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 97,462 55,600
Not credit-impaired | Lifetime ECL | 7.5% - 15% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 368,086 172,278
Not credit-impaired | Lifetime ECL | 7.5% - 15% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 311,027 452,823
Not credit-impaired | Lifetime ECL | 7.5% - 15% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 183,028 201,068
Not credit-impaired | Lifetime ECL | 7.5% - 15% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 34 65
Not credit-impaired | Lifetime ECL | 7.5% - 15% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 82,300 51,838
Not credit-impaired | Lifetime ECL | 15% - 22.5% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 178,046 180,853
Not credit-impaired | Lifetime ECL | 15% - 22.5% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 317,644 456,525
Not credit-impaired | Lifetime ECL | 15% - 22.5% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 234,666 193,391
Not credit-impaired | Lifetime ECL | 15% - 22.5% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position   139
Not credit-impaired | Lifetime ECL | 15% - 22.5% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 51,329 32,186
Not credit-impaired | Lifetime ECL | 22.5% - 30% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 86,323 130,769
Not credit-impaired | Lifetime ECL | 22.5% - 30% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 334,167 392,878
Not credit-impaired | Lifetime ECL | 22.5% - 30% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 162,339 143,322
Not credit-impaired | Lifetime ECL | 22.5% - 30% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 704 828
Not credit-impaired | Lifetime ECL | 22.5% - 30% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 31,619 14,297
Not credit-impaired | Lifetime ECL | 30% - 45% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 928,098 665,253
Not credit-impaired | Lifetime ECL | 30% - 45% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 649,855 946,658
Not credit-impaired | Lifetime ECL | 30% - 45% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 254,878 272,141
Not credit-impaired | Lifetime ECL | 30% - 45% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 570 947
Not credit-impaired | Lifetime ECL | 30% - 45% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 115,423 137,667
Not credit-impaired | Lifetime ECL | 45% - 60% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 471,156 234,853
Not credit-impaired | Lifetime ECL | 45% - 60% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 603,034 521,213
Not credit-impaired | Lifetime ECL | 45% - 60% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 184,340 175,454
Not credit-impaired | Lifetime ECL | 45% - 60% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 941 911
Not credit-impaired | Lifetime ECL | 45% - 60% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 62,957 30,542
Not credit-impaired | Lifetime ECL | 60% - 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 47,979 27,679
Not credit-impaired | Lifetime ECL | 60% - 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,065,686 964,704
Not credit-impaired | Lifetime ECL | 60% - 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 120,355 138,147
Not credit-impaired | Lifetime ECL | 60% - 90% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 22,535 22,447
Not credit-impaired | Lifetime ECL | 60% - 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 4,062 7,634
Not credit-impaired | Lifetime ECL | > 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,976 8,838
Not credit-impaired | Lifetime ECL | > 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 70,290 76,265
Not credit-impaired | Lifetime ECL | > 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 3,687 9,584
Not credit-impaired | Lifetime ECL | > 90% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position   14
Not credit-impaired | Lifetime ECL | > 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,888 182
Credit-impaired | Lifetime ECL | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 5,839,328 6,667,944
Credit-impaired | Lifetime ECL | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 2,373,053 2,208,944
Credit-impaired | Lifetime ECL | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 550,230 377,563
Credit-impaired | Lifetime ECL | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 55,597 55,601
Credit-impaired | Lifetime ECL | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 1,046,411 963,860
Credit-impaired | Lifetime ECL | 30% - 45% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position   61,075
Credit-impaired | Lifetime ECL | 45% - 60% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 146,626 91,089
Credit-impaired | Lifetime ECL | 60% - 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position   67,162
Credit-impaired | Lifetime ECL | 60% - 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 210,585 177,569
Credit-impaired | Lifetime ECL | 60% - 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position   1,413
Credit-impaired | Lifetime ECL | > 90% | Commercial loans    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 5,839,328 6,600,782
Credit-impaired | Lifetime ECL | > 90% | Loans to consumers    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 2,015,842 1,879,211
Credit-impaired | Lifetime ECL | > 90% | Mortgages    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 550,230 377,563
Credit-impaired | Lifetime ECL | > 90% | Microcredit    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position 55,597 55,601
Credit-impaired | Lifetime ECL | > 90% | Financial leasing    
Disclosure of credit risk exposure [line items]    
Total exposure to credit risk outside of the statement of financial position $ 1,046,411 $ 962,447