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ANALYSIS OF OPERATING SEGMENTS - Income by country (Details) - COP ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Disclosure of operating segments [line items]      
Interest income $ 19,552,735 $ 18,356,636 $ 18,741,833
Income for commission and fees 6,083,343 5,453,382 5,202,125
Storage services 161,298 156,638 169,815
Trust activities 334,910 312,901 311,837
Pension and severance fund management 1,129,391 987,323 926,771
Fees on credit cards 1,364,244 1,187,716 1,112,319
Office network services 24,618 30,220 42,639
Commissions on drafts, checks and checkbooks 50,026 49,645 60,768
Other commissions 12,350 10,457 10,272
Commissions on banking services 3,006,506 2,718,482 2,567,704
Share of profit of equity accounted investees, net of tax 229,626 197,715 171,964
Dividends 84,686 71,487 50,439
Income from sales of goods and services 9,156,588 8,126,014 5,792,850
Others operating income 139,575 182,594 136,379
Other Income 1,948,178 1,877,991 1,700,641
Income 37,055,156 34,083,225 31,659,852
Energy And Gas E & G      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 4,524,903 3,411,674 2,908,292
Infrastructure      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 3,783,534 3,826,101 2,290,786
Hotels      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 366,835 332,749 236,760
Agro      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 135,928 133,095 87,800
Others Services      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 205,813 239,801 132,833
Colombia      
Disclosure of operating segments [line items]      
Interest income 12,891,567 12,721,895 13,512,361
Income for commission and fees 3,506,114 3,238,516 3,122,497
Storage services 161,298 156,638 169,815
Trust activities 334,910 312,901 311,837
Pension and severance fund management 1,088,849 955,912 898,537
Fees on credit cards 606,581 557,533 534,209
Office network services 24,618 30,220 42,639
Commissions on drafts, checks and checkbooks 49,546 49,196 60,268
Other commissions 12,350 10,457 10,272
Commissions on banking services 1,227,962 1,165,659 1,094,920
Share of profit of equity accounted investees, net of tax 229,626 197,715 171,964
Dividends 80,443 66,980 50,023
Income from sales of goods and services 8,710,572 7,861,701 5,570,536
Others operating income 139,575 182,594 136,379
Other Income 1,484,085 1,307,370 1,267,920
Income 26,902,407 25,394,177 23,695,301
Colombia | Energy And Gas E & G      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 4,102,181 3,168,649 2,701,124
Colombia | Infrastructure      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 3,783,534 3,826,101 2,290,786
Colombia | Hotels      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 343,541 311,461 221,613
Colombia | Agro      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 135,928 133,095 87,800
Colombia | Others Services      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 205,813 239,801 132,833
Panama      
Disclosure of operating segments [line items]      
Interest income 1,418,362 1,205,059 1,076,412
Income for commission and fees 352,996 309,546 294,630
Fees on credit cards 45,016 42,560 23,247
Commissions on drafts, checks and checkbooks 480 449 500
Commissions on banking services 307,500 266,537 270,883
Dividends 2,666 3,143 416
Income from sales of goods and services 669 575 409
Other Income 44,292 9,302 38,701
Income 1,818,985 1,527,625 1,410,568
Panama | Hotels      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 669 575 409
Costa Rica      
Disclosure of operating segments [line items]      
Interest income 2,128,292 1,797,230 1,647,600
Income for commission and fees 1,173,411 999,648 922,251
Pension and severance fund management 31,711 25,516 23,342
Fees on credit cards 406,458 343,791 320,208
Commissions on banking services 735,242 630,341 578,701
Other Income 72,026 269,119 182,258
Income 3,373,729 3,065,997 2,752,109
Guatemala      
Disclosure of operating segments [line items]      
Interest income 1,058,404 882,648 830,179
Income for commission and fees 278,198 260,158 233,758
Fees on credit cards 69,367 57,929 61,599
Commissions on banking services 208,831 202,229 172,159
Dividends 870 713  
Other Income 147,776 130,052 68,709
Income 1,485,248 1,273,571 1,132,646
Honduras      
Disclosure of operating segments [line items]      
Interest income 950,760 763,975 759,401
Income for commission and fees 344,010 275,111 255,317
Pension and severance fund management 8,831 5,895 4,892
Fees on credit cards 99,055 81,512 66,210
Commissions on banking services 236,124 187,704 184,215
Dividends 707 651  
Other Income 59,667 55,773 42,229
Income 1,355,144 1,095,510 1,056,947
Nicaragua      
Disclosure of operating segments [line items]      
Interest income 391,889 423,149 413,925
Income for commission and fees 170,261 157,034 164,030
Fees on credit cards 50,568 41,552 50,344
Commissions on banking services 119,693 115,482 113,686
Other Income 114,740 90,549 84,453
Income 676,890 670,732 662,408
El Salvador      
Disclosure of operating segments [line items]      
Interest income 660,029 544,267 485,703
Income for commission and fees 223,982 194,870 185,761
Fees on credit cards 63,467 54,590 51,686
Commissions on banking services 160,515 140,280 134,075
Other Income 5,486 8,060 4,812
Income 889,497 747,197 676,276
Peru      
Disclosure of operating segments [line items]      
Interest income 6,162 107 87
Income from sales of goods and services 445,347 263,738 221,906
Other Income 6,635 3,297 6,345
Income 458,144 267,142 228,338
Peru | Energy And Gas E & G      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 422,722 243,025 207,168
Peru | Hotels      
Disclosure of operating segments [line items]      
Income from goods and services from non-financial sector 22,625 20,713 14,738
Other countries      
Disclosure of operating segments [line items]      
Interest income 47,270 18,306 16,165
Income for commission and fees 34,371 18,499 23,881
Fees on credit cards 23,732 8,249 4,816
Commissions on banking services 10,639 10,250 19,065
Other Income 13,471 4,469 5,214
Income $ 95,112 $ 41,274 $ 45,260