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Significant accounting policies - Recent accounting pronouncements (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Jan. 01, 2019
Dec. 31, 2018
Sep. 30, 2016
Assets:              
Accounts receivable $ 11,914   $ 11,914   $ 6,839 $ 6,792  
Prepaid expenses and other current assets 2,297   2,297   2,618 2,330  
Other non-current assets 574   574   555 536  
Liabilities:              
Deferred revenue 4,909   4,909   5,394 5,437  
Deferred revenue, net of current portion 357   357   477 520  
Stockholders’ equity:              
Accumulated deficit (205,286)   (205,286)   (175,448) (175,888)  
Revenue 14,944 $ 10,591 40,816 $ 26,755      
Total costs of goods sold and services 7,911 4,996 20,847 14,016      
Gross profit 7,033 5,595 19,969 12,739      
Selling, general and administrative expenses 13,352 8,846 38,293 23,117      
Net income (9,870) (7,657) (29,838) (22,202)      
Restricted cash 1,026 1,000 1,026 1,000   $ 1,000  
Minority interest in preferred stock in privately held company              
Stockholders’ equity:              
Purchase price of investment             $ 300
Investment in a convertible notes of a privately held company              
Stockholders’ equity:              
Investment principle amount   200   200      
Product revenue              
Stockholders’ equity:              
Revenue 10,737 5,962 29,059 15,907      
Total costs of goods sold and services 5,513 3,277 14,217 8,995      
Service and other revenue              
Stockholders’ equity:              
Revenue 4,207 3,017 11,757 8,699      
Total costs of goods sold and services 2,398 $ 1,719 6,630 $ 5,021      
Adjustments              
Assets:              
Accounts receivable         47    
Prepaid expenses and other current assets 290   290   288    
Other non-current assets 18   18   19    
Liabilities:              
Deferred revenue 175   175   43    
Deferred revenue, net of current portion 9   9   43    
Stockholders’ equity:              
Accumulated deficit (492)   (492)   $ (440)    
Gross profit (238)   (159)        
Selling, general and administrative expenses (55)   4        
Net income (183)   (163)        
Adjustments | Product revenue              
Stockholders’ equity:              
Revenue (332)   (381)        
Adjustments | Service and other revenue              
Stockholders’ equity:              
Revenue 97   228        
Total costs of goods sold and services 3   6        
Balances without adoption of ASU 606              
Assets:              
Accounts receivable 11,914   11,914        
Prepaid expenses and other current assets 2,007   2,007        
Other non-current assets 592   592        
Liabilities:              
Deferred revenue 5,084   5,084        
Deferred revenue, net of current portion 366   366        
Stockholders’ equity:              
Accumulated deficit (205,778)   (205,778)        
Gross profit 6,795   19,810        
Selling, general and administrative expenses 13,297   38,297        
Net income (10,053)   (30,001)        
Balances without adoption of ASU 606 | Product revenue              
Stockholders’ equity:              
Revenue 10,405   28,678        
Balances without adoption of ASU 606 | Service and other revenue              
Stockholders’ equity:              
Revenue 4,304   11,985        
Total costs of goods sold and services $ 7,914   $ 20,853