Revenue - Product Type, Subscription Type and Revenue Recognition Pattern (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Disaggregation of Revenue [Line Items]
Total revenue	$ 257,061	$ 217,696	$ 741,618	$ 638,160
Presence
Disaggregation of Revenue [Line Items]
Total revenue	179,451	149,995	515,916	440,471
Commerce
Disaggregation of Revenue [Line Items]
Total revenue	77,610	67,701	225,702	197,689
Subscription revenue | Transferred over time
Disaggregation of Revenue [Line Items]
Total revenue	233,634	196,313	671,412	574,614
Subscription revenue | Transferred at a point in time
Disaggregation of Revenue [Line Items]
Total revenue	4,087	3,398	12,088	10,447
Subscription revenue | Presence | Transferred over time
Disaggregation of Revenue [Line Items]
Total revenue	174,542	146,055	501,457	428,434
Subscription revenue | Presence | Transferred at a point in time
Disaggregation of Revenue [Line Items]
Total revenue	4,087	3,398	12,088	10,447
Subscription revenue | Commerce | Transferred over time
Disaggregation of Revenue [Line Items]
Total revenue	59,092	50,258	169,955	146,180
Subscription revenue | Commerce | Transferred at a point in time
Disaggregation of Revenue [Line Items]
Total revenue	0	0	0	0
Non-subscription revenue | Transferred over time
Disaggregation of Revenue [Line Items]
Total revenue	1,662	1,349	4,810	3,940
Non-subscription revenue | Transferred at a point in time
Disaggregation of Revenue [Line Items]
Total revenue	17,678	16,636	53,308	49,159
Non-subscription revenue | Presence | Transferred over time
Disaggregation of Revenue [Line Items]
Total revenue	760	459	2,181	1,299
Non-subscription revenue | Presence | Transferred at a point in time
Disaggregation of Revenue [Line Items]
Total revenue	62	83	190	291
Non-subscription revenue | Commerce | Transferred over time
Disaggregation of Revenue [Line Items]
Total revenue	902	890	2,629	2,641
Non-subscription revenue | Commerce | Transferred at a point in time
Disaggregation of Revenue [Line Items]
Total revenue	$ 17,616	$ 16,553	$ 53,118	$ 48,868