Other Operating Expenses

12 Months Ended

Mar. 31, 2024

Disclosure Of Other Operating Expense [Abstract]

Other Operating Expenses

14)OTHER OPERATING EXPENSES

	For the year ended March 31
Particulars	2022		2023		2024
Payment gateway and other charges		28,635		57,847		69,415
Outsourcing expenses		12,827		23,338		27,268
Website hosting charges		14,088		20,558		24,215
Travelling and conveyance		780		2,894		3,776
Communication		3,732		5,459		6,599
Technology and maintenance		4,224		5,605		7,411
Distribution costs#		—		—		40,045
Legal and professional		6,397		6,086		5,120
Provision for litigations*		4,700		—		—
Impairment provision for non-financial assets (refer note 24)		—		—		10,047
Intangible assets written off		17		—		982
Miscellaneous expenses		6,175		11,911		9,955
Total		81,575		133,698		204,833

# With effect from April 1, 2023, the Group has classified distribution costs as a component of “other operating expenses” from a component of “service cost”, which is in line with the manner in which the Company reviews its business performance and manage its operations. Corresponding previous years amounts have not been reclassified as the impact is considered to be immaterial.

* The Company had earlier provided for certain arbitral awards amounting to USD 39,204 while continuing to seek legal recourse in its dispute with former shareholders of Hotel Travel Group (HT). On February 15, 2022, the Company and former shareholders of HT have entered into a full and final settlement of all outstanding disputes including withdrawal of all proceedings for a settlement amount of USD 35,500 to be paid to the former shareholders of HT over a period of 18 months ended on September 1, 2023. The excess provision of USD 3,704 had been reversed.