
	June 30, 2020		September 30, 2019
	(Dollars in thousands)
One- to four-family:
Originated	$	3,955,668	$	3,873,851
Correspondent purchased	2,268,031		2,349,877
Bulk purchased	217,652		252,347
Construction	36,595		36,758
Total	6,477,946		6,512,833
Commercial:
Commercial real estate	625,106		583,617
Commercial and industrial	99,735		61,094
Construction	87,448		123,159
Total	812,289		767,870
Consumer:
Home equity	107,174		120,587
Other	10,033		11,183
Total	117,207		131,770

Total loans receivable	7,407,442		7,412,473

Less:
ACL	31,215		9,226
Discounts/unearned loan fees	30,312		31,058
Premiums/deferred costs	(42,175)		(44,558)
	$	7,388,090	$	7,416,747

Lending Practices and Underwriting Standards - Originating and purchasing one- to four-family loans is the Bank's primary lending business. The Bank also originates consumer loans primarily secured by one- to four-family residential properties and originates and participates in commercial loans. The Bank has a loan concentration in one- to four-family loans and a geographic concentration of these loans in Kansas and Missouri.

One- to four-family loans - Full documentation to support an applicant's credit and income, and sufficient funds to cover all applicable fees and reserves at closing, are required on all loans. Generally, loans are underwritten according to the "ability to repay" and "qualified mortgage" standards, as issued by the Consumer Financial Protection Bureau ("CFPB"). Properties securing one- to four-family loans are appraised by either staff appraisers or fee appraisers, both of which are independent of the loan origination function.

The Bank also originates owner-occupied construction-to-permanent loans secured by one- to four-family residential real estate. Construction draw requests and the supporting documentation are reviewed and approved by designated personnel. The Bank also performs regular documented inspections of the construction project to ensure the funds are being used for the intended purpose and the project is being completed according to the plans and specifications provided.

Commercial loans - The Bank's commercial real estate and commercial construction loans are originated by the Bank or are in participation with a lead bank. When underwriting a commercial real estate or commercial construction loan, several factors are considered, such as the income producing potential of the property, cash equity provided by the borrower, the financial strength of the borrower, managerial expertise of the borrower or tenant, feasibility studies, lending experience with the borrower and the marketability of the property. For commercial real estate and commercial construction participation loans, the Bank performs the same underwriting procedures as if the loan was being originated by the Bank. At the time of origination, loan-to-value ("LTV")

ratios on commercial real estate loans generally do not exceed 85% of the appraised value of the property securing the loans and the minimum debt service coverage ratio is generally 1.15. For commercial construction loans, LTV ratios generally do not exceed 80% of the projected appraised value of the property securing the loans and the minimum debt service coverage ratio is generally 1.15, but it applies to the projected cash flows, and the borrower must have successful experience with the construction and operation of properties similar to the subject property. Appraisals on properties securing these loans are performed by independent state certified fee appraisers.

The Bank's commercial and industrial loans are generally made in the Bank's market areas and are underwritten on the basis of the borrower's ability to service the debt from income. Working capital loans are primarily collateralized by short-term assets whereas term loans are primarily collateralized by long-term assets. In general, commercial and industrial loans involve more credit risk than commercial real estate loans due to the type of collateral securing these loans. As a result of these additional complexities, variables and risks, these loans require more thorough underwriting and servicing than other types of loans.

Consumer loans - The Bank offers a variety of secured consumer loans, including home equity loans and lines of credit, home improvement loans, vehicle loans, and loans secured by deposits. The Bank also originates a very limited amount of unsecured loans. The majority of the consumer loan portfolio is comprised of home equity lines of credit for which the Bank also has the first mortgage or the home equity line of credit is in the first lien position.

The underwriting standards for consumer loans include a determination of an applicant's payment history on other debts and an assessment of an applicant's ability to meet existing obligations and payments on the proposed loan. Although creditworthiness of an applicant is a primary consideration, the underwriting process also includes a comparison of the value of the security in relation to the proposed loan amount.

Credit Quality Indicators - Based on the Bank's lending emphasis and underwriting standards, management has segmented the loan portfolio into three segments: (1) one- to four-family; (2) consumer; and (3) commercial. These segments are further divided into classes for purposes of providing disaggregated information about the credit quality of the loan portfolio. The classes are: one- to four-family - originated, one- to four-family - correspondent purchased, one- to four-family - bulk purchased, consumer - home equity, consumer - other, commercial - commercial real estate, and commercial - commercial and industrial. One- to four-family construction loans are included in either the originated class or correspondent purchased class, and commercial construction loans are included in the commercial real estate class.

The Bank's primary credit quality indicators for the one- to four-family and consumer - home equity loan portfolios are delinquency status, asset classifications, LTV ratios, and borrower credit scores. The Bank's primary credit quality indicators for the commercial and consumer - other loan portfolios are delinquency status and asset classifications.

The following tables present the recorded investment, by class, in loans 30 to 89 days delinquent, loans 90 or more days delinquent or in foreclosure, total delinquent loans, current loans, and total recorded investment at the dates presented. The recorded investment in loans is defined as the unpaid principal balance of a loan, less charge-offs and inclusive of unearned loan fees and deferred costs. At June 30, 2020 and September 30, 2019, all loans 90 or more days delinquent were on nonaccrual status.


	June 30, 2020
			90 or More Days		Total				Total
	30 to 89 Days		Delinquent or		Delinquent		Current		Recorded
	Delinquent		in Foreclosure		Loans		Loans		Investment
	(Dollars in thousands)
One- to four-family:
Originated	$	5,058	$	4,012	$	9,070	$	3,969,051	$	3,978,121
Correspondent purchased	2,963		2,781		5,744		2,291,891		2,297,635
Bulk purchased	4,579		1,305		5,884		212,753		218,637
Commercial:
Commercial real estate	1,373		546		1,919		707,744		709,663
Commercial and industrial	169		165		334		97,823		98,157
Consumer:
Home equity	393		249		642		106,448		107,090
Other	38		30		68		9,934		10,002
	$	14,573	$	9,088	$	23,661	$	7,395,644	$	7,419,305


	September 30, 2019
			90 or More Days		Total				Total
	30 to 89 Days		Delinquent or		Delinquent		Current		Recorded
	Delinquent		in Foreclosure		Loans		Loans		Investment
	(Dollars in thousands)
One- to four-family:
Originated	$	7,187	$	3,261	$	10,448	$	3,885,335	$	3,895,783
Correspondent purchased	2,762		1,023		3,785		2,377,629		2,381,414
Bulk purchased	3,624		1,484		5,108		248,376		253,484
Commercial:
Commercial real estate	762		—		762		702,377		703,139
Commercial and industrial	70		173		243		60,340		60,583
Consumer:
Home equity	446		302		748		119,688		120,436
Other	78		21		99		11,035		11,134
	$	14,929	$	6,264	$	21,193	$	7,404,780	$	7,425,973

The recorded investment in mortgage loans secured by residential real estate properties for which formal foreclosure proceedings were in process as of June 30, 2020 and September 30, 2019 was $2.6 million and $1.5 million, respectively, which is included in loans 90 or more days delinquent or in foreclosure in the table above. The carrying value of residential OREO held as a result of obtaining physical possession upon completion of a foreclosure or through completion of a deed in lieu of foreclosure was $183 thousand at June 30, 2020 and $745 thousand at September 30, 2019.

•Special mention - These loans are performing loans on which known information about the collateral pledged or the possible credit problems of the borrower(s) have caused management to have doubts as to the ability of the borrower(s) to comply with present loan repayment terms and which may result in the future inclusion of such loans in the non-performing loan categories.

The following table sets forth the recorded investment in loans classified as special mention or substandard, by class, at the dates presented. Special mention and substandard loans are included in the ACL formula analysis model if the loans are not individually evaluated for loss. Loans classified as doubtful or loss are individually evaluated for loss. At the dates presented, there were no loans classified as doubtful, and all loans classified as loss were fully charged-off.



	June 30, 2020						September 30, 2019
	Special Mention		Substandard		Special Mention		Substandard
	(Dollars in thousands)
One- to four-family:
Originated	$	10,611	$	16,401	$	12,941	$	15,628
Correspondent purchased	1,667		5,168		2,349		2,785
Bulk purchased	—		5,102		102		5,294
Commercial:
Commercial real estate	50,969		3,192		52,891		2,472
Commercial and industrial	1,072		1,931		1,215		3,057
Consumer:
Home equity	318		534		280		696
Other	—		30		2		24
	$	64,637	$	32,358	$	69,780	$	29,956

The following table shows the weighted average credit score and weighted average LTV for one- to four-family loans and consumer home equity loans at the dates presented. Borrower credit scores are intended to provide an indication as to the likelihood that a borrower will repay their debts. Credit scores are updated at least annually, with the last update in June 2020, from a nationally recognized consumer rating agency. The LTV ratios provide an estimate of the extent to which the Bank may incur a loss on any given loan that may go into foreclosure. The consumer - home equity LTV does not take into account the first lien position, if applicable. The LTV ratios were based on the current loan balance and either the lesser of the purchase price or original appraisal, or the most recent Bank appraisal, if available. In most cases, the most recent appraisal was obtained at the time of origination.

Troubled Debt Restructurings ("TDRs") - The following tables present the recorded investment prior to restructuring and immediately after restructuring in all loans restructured during the periods presented. These tables do not reflect the recorded investment at the end of the periods indicated. Any increase in the recorded investment at the time of the restructuring was generally due to the capitalization of delinquent interest and/or escrow balances.


	For the Three Months Ended								For the Nine Months Ended
	June 30, 2020								June 30, 2020
	Number	Pre-		Post-		Number	Pre-		Post-
	of	Restructured		Restructured		of	Restructured		Restructured
	Contracts	Outstanding		Outstanding		Contracts	Outstanding		Outstanding
	(Dollars in thousands)
One- to four-family:
Originated	—	$	—	$	—	5	$	241	$	242
Correspondent purchased	—	—		—		1	192		191
Bulk purchased	—	—		—		1	75		134
Commercial:
Commercial real estate	—	—		—		1	837		837
Commercial and industrial	—	—		—		—	—		—
Consumer:
Home equity	—	—		—		2	45		44
Other	—	—		—		—	—		—
	—	$	—	$	—	10	$	1,390	$	1,448


	For the Three Months Ended								For the Nine Months Ended
	June 30, 2019								June 30, 2019
	Number	Pre-		Post-		Number	Pre-		Post-
	of	Restructured		Restructured		of	Restructured		Restructured
	Contracts	Outstanding		Outstanding		Contracts	Outstanding		Outstanding
	(Dollars in thousands)
One- to four-family:
Originated	—	$	—	$	—	1	$	117	$	117
Correspondent purchased	—	—		—		—	—		—
Bulk purchased	1	69		69		2	377		377
Commercial:
Commercial real estate	—	—		—		—	—		—
Commercial and industrial	—	—		—		—	—		—
Consumer:
Home equity	—	—		—		—	—		—
Other	—	—		—		—	—		—
	1	$	69	$	69	3	$	494	$	494



	For the Three Months Ended										For the Nine Months Ended
	June 30, 2020				June 30, 2019					June 30, 2020			June 30, 2019
	Number of	Recorded		Number of	Recorded		Number of	Recorded		Number of	Recorded
	Contracts	Investment		Contracts	Investment		Contracts	Investment		Contracts	Investment
	(Dollars in thousands)
One- to four-family:
Originated	—	$	—	—	$	—	1	$	38	1	$	45
Correspondent purchased	—	—		—	—		—	—		—	—
Bulk purchased	—	—		—	—		1	134		—	—
Commercial:
Commercial real estate	—	—		—	—		—	—		—	—
Commercial and industrial	—	—		—	—		—	—		—	—
Consumer:
Home equity	—	—		—	—		1	9		—	—
Other	—	—		—	—		—	—		—	—
	—	$	—	—	$	—	3	$	181	1	$	45

In late March 2020, the Bank announced loan modification programs to support and provide relief for its borrowers during the Coronavirus Disease 2019 ("COVID-19") pandemic. Generally, loan modifications under these programs ("COVID-19 loan modifications") for one- to four-family loans and consumer loans consist of a three-month payment forbearance of principal, interest, and in some cases, escrow. COVID-19 loan modifications of commercial loans mainly consist of up to a six-month interest-only payment period, but an option for a three- to six-month forbearance of principal and interest was also available to our borrowers. The COVID-19 loan modification programs are consistent with the Coronavirus Aid, Relief, and Economic Security ("CARES") Act or interagency guidance from the federal banking agencies on such programs, and the Company has followed such guidance when determining if a borrower's modification is subject to TDR classification. If it is determined that the modification is not short-term, not related to financial hardship resulting from COVID-19, or the customer does not meet the criteria under the guidance to be excluded from TDR classification, the Company evaluates the loan modifications under its existing TDR framework. Loans subject to forbearance under the COVID-19 loan modification program are not reported as past due or placed on nonaccrual status during the forbearance time period.


	June 30, 2020										September 30, 2019
			Unpaid						Unpaid
	Recorded		Principal		Related		Recorded		Principal		Related
	Investment		Balance		ACL		Investment		Balance		ACL
	(Dollars in thousands)
With no related allowance recorded
One- to four-family:
Originated	$	13,306	$	13,781	$	—	$	14,683	$	15,241	$	—
Correspondent purchased	1,951		2,054		—		1,763		1,868		—
Bulk purchased	4,573		5,293		—		4,943		5,661		—
Commercial:
Commercial real estate	1,733		2,060		—		—		—		—
Commercial and industrial	103		248		—		60		184		—
Consumer:
Home equity	289		393		—		345		462		—
Other	—		35		—		—		29		—
	21,955		23,864		—		21,794		23,445		—
With an allowance recorded
One- to four-family:
Originated	—		—		—		—		—		—
Correspondent purchased	—		—		—		—		—		—
Bulk purchased	—		—		—		—		—		—
Commercial:
Commercial real estate	—		—		—		—		—		—
Commercial and industrial	1,771		1,770		240		—		—		—
Consumer:
Home equity	—		—		—		—		—		—
Other	—		—		—		—		—		—
	1,771		1,770		240		—		—		—
Total
One- to four-family:
Originated	13,306		13,781		—		14,683		15,241		—
Correspondent purchased	1,951		2,054		—		1,763		1,868		—
Bulk purchased	4,573		5,293		—		4,943		5,661		—
Commercial:
Commercial real estate	1,733		2,060		—		—		—		—
Commercial and industrial	1,874		2,018		240		60		184		—
Consumer:
Home equity	289		393		—		345		462		—
Other	—		35		—		—		29		—
	$	23,726	$	25,634	$	240	$	21,794	$	23,445	$	—



	For the Three Months Ended														For the Nine Months Ended
	June 30, 2020						June 30, 2019						June 30, 2020				June 30, 2019
	Average		Interest		Average		Interest		Average		Interest		Average		Interest
	Recorded		Income		Recorded		Income		Recorded		Income		Recorded		Income
	Investment		Recognized		Investment		Recognized		Investment		Recognized		Investment		Recognized
	(Dollars in thousands)
With no related allowance recorded
One- to four-family:
Originated	$	13,865	$	150	$	15,235	$	163	$	14,273	$	472	$	16,450	$	515
Correspondent purchased	1,949		19		2,007		20		1,855		56		2,162		65
Bulk purchased	4,814		46		5,114		48		4,910		148		5,350		134
Commercial:
Commercial real estate	817		5		—		—		494		9		—		—
Commercial and industrial	26		—		—		—		24		—		—		—
Consumer:
Home equity	319		4		381		6		329		15		435		22
Other	1		—		—		—		—		—		—		—
	21,791		224		22,737		237		21,885		700		24,397		736
With an allowance recorded
One- to four-family:
Originated	—		—		—		—		—		—		—		—
Correspondent purchased	—		—		—		—		—		—		—		—
Bulk purchased	—		—		—		—		—		—		—		—
Commercial:
Commercial real estate	—		—		—		—		—		—		—		—
Commercial and industrial	1,875		24		—		—		1,440		78		—		—
Consumer:
Home equity	—		—		—		—		—		—		—		—
Other	—		—		—		—		—		—		—		—
	1,875		24		—		—		1,440		78		—		—
Total
One- to four-family:
Originated	13,865		150		15,235		163		14,273		472		16,450		515
Correspondent purchased	1,949		19		2,007		20		1,855		56		2,162		65
Bulk purchased	4,814		46		5,114		48		4,910		148		5,350		134
Commercial:
Commercial real estate	817		5		—		—		494		9		—		—
Commercial and industrial	1,901		24		—		—		1,464		78		—		—
Consumer:
Home equity	319		4		381		6		329		15		435		22
Other	1		—		—		—		—		—		—		—
	$	23,666	$	248	$	22,737	$	237	$	23,325	$	778	$	24,397	$	736

Allowance for Credit Losses - The Bank maintains an ACL to absorb inherent losses in the loan portfolio based on quarterly assessments of the loan portfolio. Each quarter a formula analysis model is prepared which segregates the loan portfolio into categories based on certain risk characteristics. Historical loss factors and qualitative factors are applied to each loan category in the formula analysis model. The factors are reviewed by management quarterly to assess whether the factors adequately cover probable and estimable losses inherent in the loan portfolio. Due to the deterioration of economic conditions as a result of the COVID-19 pandemic, management increased some of the historical loss factors and qualitative factors in the formula analysis model to account for the increase in the estimated inherent losses in the loan portfolio at March 31, 2020. The significant deterioration of economic conditions at March 31, 2020 due to the COVID-19 pandemic carried into the June 30, 2020 quarter. The increase in the historical loss factors and qualitative factors due to the deterioration of economic conditions accounts for the majority of the increase in the ACL during the current fiscal year. Management will continue to closely monitor economic conditions and will work with borrowers as necessary to assist them through this challenging economic climate. If economic conditions worsen or do not improve in the near term, and if future government programs, if any, do not provide adequate relief to borrowers, it is possible the Bank's ACL will need to increase in future periods.


	For the Three Months Ended June 30, 2020
	One- to Four-Family
			Correspondent		Bulk
	Originated		Purchased		Purchased		Total		Commercial		Consumer		Total
	(Dollars in thousands)
Beginning balance	$	6,467	$	3,355	$	557	$	10,379	$	20,328	$	489	$	31,196
Charge-offs	—		—		—		—		—		(5)		(5)
Recoveries	—		—		—		—		17		7		24
Provision for credit losses	(121)		(166)		(51)		(338)		359		(21)		—
Ending balance	$	6,346	$	3,189	$	506	$	10,041	$	20,704	$	470	$	31,215



	For the Nine Months Ended June 30, 2020
	One- to Four-Family
			Correspondent		Bulk
	Originated		Purchased		Purchased		Total		Commercial		Consumer		Total
	(Dollars in thousands)
Beginning balance	$	2,000	$	1,203	$	687	$	3,890	$	5,171	$	165	$	9,226
Charge-offs	(64)		—		—		(64)		(349)		(15)		(428)
Recoveries	3		—		—		3		98		16		117
Provision for credit losses	4,407		1,986		(181)		6,212		15,784		304		22,300
Ending balance	$	6,346	$	3,189	$	506	$	10,041	$	20,704	$	470	$	31,215


	For the Three Months Ended June 30, 2019
	One- to Four-Family
			Correspondent		Bulk
	Originated		Purchased		Purchased		Total		Commercial		Consumer		Total
	(Dollars in thousands)
Beginning balance	$	2,173	$	1,392	$	802	$	4,367	$	4,088	$	164	$	8,619
Charge-offs	(45)		—		—		(45)		—		(16)		(61)
Recoveries	3		—		—		3		17		8		28
Provision for credit losses	(95)		(117)		(60)		(272)		727		(5)		450
Ending balance	$	2,036	$	1,275	$	742	$	4,053	$	4,832	$	151	$	9,036



	For the Nine Months Ended June 30, 2019
	One- to Four-Family
			Correspondent		Bulk
	Originated		Purchased		Purchased		Total		Commercial		Consumer		Total
	(Dollars in thousands)
Beginning balance	$	2,953	$	1,861	$	925	$	5,739	$	2,556	$	168	$	8,463
Charge-offs	(75)		—		(26)		(101)		—		(28)		(129)
Recoveries	8		—		106		114		44		94		252
Provision for credit losses	(850)		(586)		(263)		(1,699)		2,232		(83)		450
Ending balance	$	2,036	$	1,275	$	742	$	4,053	$	4,832	$	151	$	9,036


	June 30, 2020
	One- to Four-Family
			Correspondent		Bulk
	Originated		Purchased		Purchased		Total		Commercial		Consumer		Total
	(Dollars in thousands)
Recorded investment in loans:
Collectively evaluated for impairment	$	3,964,815	$	2,295,684	$	214,064	$	6,474,563	$	804,213	$	116,803	$	7,395,579
Individually evaluated for impairment	13,306		1,951		4,573		19,830		3,607		289		23,726
	$	3,978,121	$	2,297,635	$	218,637	$	6,494,393	$	807,820	$	117,092	$	7,419,305

ACL for loans:
Collectively evaluated for impairment	$	6,346	$	3,189	$	506	$	10,041	$	20,464	$	470	$	30,975
Individually evaluated for impairment	—		—		—		—		240		—		240
	$	6,346	$	3,189	$	506	$	10,041	$	20,704	$	470	$	31,215