SEGMENT INFORMATION

The segment information reported in the tables below reflects the operating results that are regularly reviewed by our chief operating decision maker to assess performance and make resource allocation decisions. Our operations are organized into two segments: North America and International.

The following table summarizes revenue by reportable segment and category for the three and nine months ended September 30, 2018 and 2017 (in thousands):



	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
North America
Service revenue:
Local	$	180,059	$	194,090	$	553,340	$	602,169
Goods	4,021		4,323		12,691		10,139
Travel	17,217		18,300		57,189		61,082
Product revenue - Goods	159,854		197,501		511,451		666,093
Total North America revenue ⁽¹⁾	361,151		414,214		1,134,671		1,339,483

International
Service revenue:
Local	75,946		71,574		221,949		201,257
Goods	2,584		4,370		10,965		13,638
Travel	9,387		9,801		30,529		31,599
Product revenue - Goods	143,815		134,507		438,705		384,734
Total International revenue ⁽¹⁾	$	231,732	$	220,252	$	702,148	$	631,228

(1)

North America includes revenue from the United States of $352.3 million and $410.5 million for the three months ended September 30, 2018 and 2017, respectively, and $1,108.8 million and $1,317.9 million for the nine months ended September 30, 2018 and 2017, respectively. International includes revenue from the United Kingdom of $94.0 million and $82.2 million for the three months ended September 30, 2018 and 2017, respectively, and $268.5 million and $222.1 million for the nine months ended September 30, 2018 and 2017, respectively. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and nine months ended September 30, 2018 and 2017. Revenue is attributed to individual countries based on the location of the customer.

The following table summarizes gross profit by reportable segment and category for the three and nine months ended September 30, 2018 and 2017 (in thousands):



	Three Months Ended September 30,				Nine Months Ended September 30,
	2018		2017		2018		2017
North America
Service gross profit:
Local	$	159,379	$	162,914	$	491,420	$	511,865
Goods	3,634		3,205		10,565		7,719
Travel	13,801		14,060		46,106		46,980
Product gross profit - Goods	27,234		27,729		95,008		96,141
Total North America gross profit	204,048		207,908		643,099		662,705

International
Service gross profit:
Local	71,639		67,860		209,214		189,357
Goods	2,320		3,639		9,972		11,800
Travel	8,649		8,922		28,219		28,954
Product gross profit - Goods	19,333		21,096		64,028		54,127
Total International gross profit	$	101,941	$	101,517	$	311,433	$	284,238

The following table summarizes operating income by reportable segment for the three and nine months ended September 30, 2018 and 2017 (in thousands):



	Three Months Ended September 30,					Nine Months Ended September 30,
	2018		2017			2018			2017
Operating income (loss) ^{(1) (2) (3) (4)}:
North America	$	51,004	$	(6,995	)	$	(19,380	)	$	(33,811	)
International	2,019		5,782			11,543			13,520
Total operating income (loss)	$	53,023	$	(1,213	)	$	(7,837	)	$	(20,291	)


(1)	Includes stock-based compensation of $13.8 million and $16.9 million for North America and $1.2 million and $1.4 million for International for the three months ended September 30, 2018 and 2017, respectively, and $46.7 million and $55.2 million for North America and $3.9 million and $4.1 million for International for the nine months ended September 30, 2018 and 2017, respectively.


(2)	Includes acquisition-related (benefit) expense, net of $0.7 million for International for the nine months ended September 30, 2018.


(3)	Includes restructuring charges (credits) for North America and International. See Note 12, Restructuring, for restructuring charges by segment.


(4)	The three months ended September 30, 2018 includes a $40.4 million benefit for North America from the settlement of the IBM patent litigation matter and the nine months ended September 30, 2018 includes a $34.6 million charge for North America related to the IBM patent litigation matter. See Note 9, Commitments and Contingencies, for additional information.

The following table summarizes total assets by reportable segment as of September 30, 2018 and December 31, 2017 (in thousands):



	September 30, 2018		December 31, 2017
Total assets:
North America ⁽¹⁾	$	796,711	$	1,045,072
International⁽¹⁾	607,209		632,433
Consolidated total assets	$	1,403,920	$	1,677,505

(1)

North America contains assets from the United States of $777.3 million and $1,006.2 million as of September 30, 2018 and December 31, 2017, respectively. International contains assets from Ireland of $145.3 million and $219.7 million as of September 30, 2018 and December 31, 2017, respectively. There were no other individual countries that represented more than 10% of consolidated total assets as of September 30, 2018 and December 31, 2017.