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SEGMENT INFORMATION
6 Months Ended
Jun. 30, 2018
Segment Reporting [Abstract]  
SEGMENT INFORMATION
SEGMENT INFORMATION
The segment information reported in the tables below reflects the operating results that are regularly reviewed by the Company's chief operating decision maker to assess performance and make resource allocation decisions. The Company's operations are organized into two segments: North America and International.
The following table summarizes revenue by reportable segment and category for the three and six months ended June 30, 2018 and 2017 (in thousands):
 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
2018
 
2017
 
2018
 
2017
North America
 
 
 
 
 
 
 
Service revenue:
 
 
 
 
 
 
 
Local
$
185,870

 
$
207,534

 
$
373,281

 
$
408,079

Goods
3,796

 
4,112

 
8,670

 
5,816

Travel
19,888

 
22,320

 
39,972

 
42,782

Product revenue - Goods
170,710

 
217,946

 
351,597

 
468,592

Total North America revenue (1)
380,264

 
451,912

 
773,520

 
925,269

 
 
 
 
 
 
 
 
International
 
 
 
 
 
 
 
Service revenue:
 
 
 
 
 
 
 
Local
71,425

 
66,108

 
146,003

 
129,683

Goods
4,967

 
4,984

 
8,381

 
9,268

Travel
9,706

 
10,796

 
21,142

 
21,798

Product revenue - Goods
151,034

 
128,819

 
294,890

 
250,227

Total International revenue (1)
$
237,132

 
$
210,707

 
$
470,416

 
$
410,976

(1)
North America includes revenue from the United States of $371.1 million and $442.7 million for the three months ended June 30, 2018 and 2017, respectively, and $756.5 million and $907.4 million for the six months ended June 30, 2018 and 2017, respectively. International includes revenue from the United Kingdom of $91.5 million and $74.4 million for the three months ended June 30, 2018 and 2017, respectively, and $174.5 million and $139.9 million for the six months ended June 30, 2018 and 2017, respectively. There were no other individual countries that represented more than 10% of consolidated total revenue for the three and six months ended June 30, 2018 and 2017.
The following table summarizes gross profit by reportable segment and category for the three and six months ended June 30, 2018 and 2017 (in thousands):
 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
2018
 
2017
 
2018
 
2017
North America
 
 
 
 
 
 
 
Service gross profit:
 
 
 
 
 
 
 
Local
$
165,285

 
$
179,609

 
$
332,041

 
$
348,951

Goods
2,990

 
3,207

 
6,931

 
4,514

Travel
16,303

 
17,755

 
32,305

 
32,920

Product gross profit - Goods
34,793

 
33,289

 
67,774

 
68,412

Total North America gross profit
219,371

 
233,860

 
439,051

 
454,797

 
 
 
 
 
 
 
 
International
 
 
 
 
 
 
 
Service gross profit:
 
 
 
 
 
 
 
Local
67,360

 
62,303

 
137,575

 
121,497

Goods
4,565

 
4,506

 
7,652

 
8,161

Travel
8,919

 
9,996

 
19,570

 
20,032

Product gross profit - Goods
23,443

 
17,402

 
44,695

 
33,031

Total International gross profit
$
104,287

 
$
94,207

 
$
209,492

 
$
182,721


The following table summarizes operating income by reportable segment for the three and six months ended June 30, 2018 and 2017 (in thousands):
 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
2018
 
2017
 
2018
 
2017
Operating income (loss) (1) (2) (3) (4) :
 
 
 
 
 
 
 
North America 
$
(68,524
)
 
$
(12,033
)
 
$
(70,384
)
 
$
(26,816
)
International
4,279

 
4,635

 
9,524

 
7,738

Total operating income (loss)
$
(64,245
)
 
$
(7,398
)
 
$
(60,860
)
 
$
(19,078
)
(1)
Includes stock-based compensation of $15.0 million and $20.0 million for North America and $1.3 million and $1.3 million for International for the three months ended June 30, 2018 and 2017, respectively, and $32.9 million and $38.3 million for North America and $2.7 million and $2.7 million for International for the six months ended June 30, 2018 and 2017, respectively.
(2)
Includes acquisition-related (benefit) expense, net of $0.7 million for International for the three and six months ended June 30, 2018.
(3)
Includes restructuring charges (credits) of $0.2 million and $3.0 million for North America and $(0.6) million and $1.6 million for International for the three months ended June 30, 2018 and 2017, respectively, and $0.2 million and $4.9 million for North America and $(0.3) million and $2.4 million for International for the six months ended June 30, 2018 and 2017, respectively.
(4)
Includes a $75.0 million charge recognized in the second quarter of 2018 to increase the accrual for the IBM patent litigation matter for North America for the three and six months ended June 30, 2018. See Note 9, Commitments and Contingencies, for additional information.
The following table summarizes the Company's total assets by reportable segment as of June 30, 2018 and December 31, 2017 (in thousands):
 
June 30, 2018
 
December 31, 2017
Total assets:
 
 
 
North America (1)
$
871,222

 
$
1,045,072

International (1)
617,478

 
632,433

Consolidated total assets
$
1,488,700

 
$
1,677,505

(1)
North America contains assets from the United States of $846.3 million and $1,006.2 million as of June 30, 2018 and December 31, 2017, respectively. International contains assets from Ireland of $162.7 million and $219.7 million as of June 30, 2018 and December 31, 2017, respectively. There were no other individual countries that represented more than 10% of consolidated total assets as of June 30, 2018 and December 31, 2017.