EX-99.1 2 q321pressrelease.htm EX-99.1 Document

Exhibit 99.1
bancorpa26.jpg    
Customers Bancorp, Inc.
701 Reading Avenue
West Reading, PA 19611
Contacts:
Jay Sidhu, Chairman & CEO 610-935-8693
Sam Sidhu, President 484-744-8985
Carla Leibold, CFO 484-923-8802
Customers Bancorp Reports Record Third Quarter 2021 Results
Net Income of $110.2 million, or $3.25 Per Diluted Share,
Up 120% Over Q3 2020
ROAA of 2.33% and ROCE of 40.82%
Tangible Book Value Increased 35% Over Q3 2020
Customers Bank Instant Token (CBIT) for Real-Time Blockchain Payments
Launched October 2021 Attracting $1.5 billion in Deposits

Q3 2021 net income available to common shareholders was $110.2 million, or $3.25 per diluted share, up 120% over Q3 2020.
Q3 2021 core earnings (a non-GAAP measure) were $113.9 million, or $3.36 per diluted share, up 178% over Q3 2020.
Q3 2021 ROAA was 2.33% and Core ROAA (a non-GAAP measure) was 2.35%. Q3 2020 ROAA was 1.12% and Core ROAA (a non-GAAP measure) was 0.93%.
Q3 2021 ROCE was 40.82% and Core ROCE (a non-GAAP measure) was 42.16%. Q3 2020 ROCE was 23.05% and Core ROCE (a non-GAAP measure) was 18.82%.
Adjusted pre-tax pre-provision net income (a non-GAAP measure) for Q3 2021 was $167.2 million, an increase of 161% over Q3 2020. Q3 2021 adjusted pre-tax pre-provision return on average assets (a non-GAAP measure) was 3.36% compared to 1.43% for Q3 2020.
Net interest income for Q3 2021 grew $81.1 million, or 58.5%, over Q2 2021 and $112.5 million, or 104.7%, over Q3 2020.
Q3 2021 net interest margin (a non-GAAP measure) increased to 4.59% from 2.98% in Q2 2021. Q3 2021 net interest margin, excluding the impact of Paycheck Protection Program ("PPP") loans (a non-GAAP measure), was 3.24%. Significant excess cash balances resulting from strong deposit growth negatively impacted net interest margin by about 16 basis points.
Non-interest bearing deposits increased $2.3 billion, or 84%, in Q3 2021, of which $1.5 billion was driven by new CBIT customers on the TassatPay real-time blockchain payments platform which launched in October 2021.
Total deposits increased $6.1 billion, or 56.6% year-over-year, which included a $5.3 billion, or 115.2%, increase in demand deposits. The total cost of deposits dropped 25 basis points from the year-ago quarter. Total deposits increased $3.1 billion, or 22.3%, over Q2 2021, with $1.5 billion coming from CBIT related deposits.
Commercial and industrial ("C&I") loans increased $417.9 million, or 19%, year-over-year, and consumer installment loans increased $390.7 million, or 32% year-over-year.
Purchased $529 million PPP loan portfolio from global fintech in September 2021 at a discount further increasing deferred revenue recognition in future quarters.
Achieved $1 billion in direct Customers Bank personal loan originations, all executed digitally.
1


Technology-led loans sales in Consumer and SBA Groups resulted in consumer loan gains of $4.0 million and SBA gains of $1.3 million in Q3 2021, bringing YTD September 2021 consumer loan gains to $4.5 million and YTD September 2021 SBA gains to $4.3 million. Expect recurring gain on sale strategy to continue over the next several quarters.
Redeemed all outstanding shares of our Series C and Series D Preferred Stock on September 15, 2021.
Adopted a one-year common stock repurchase program to repurchase up to 3.2 million shares, of which approximately 167,000 shares have been repurchased to date.
Added four commercial teams, including one new geography in North Carolina; three new verticals in Digital Asset Banking, Technology and Venture Capital Banking and Financial Institutions Group in Q3 2021; YTD 2021 includes four new market expansions and four new verticals.
Q3 2021 efficiency ratio was 33.42% compared to 46.76% for Q3 2020. Q3 2021 core efficiency ratio was 30.36% compared to 46.10% in Q3 2020 (non-GAAP measures).
Q3 2021 provision for credit losses on loans and leases was $13.2 million compared to $3.3 million in Q2 2021. At September 30, 2021, the coverage of credit loss reserves for loans and leases held for investment, excluding PPP loans (a non-GAAP measure), was 1.65% compared to 1.61% at June 30, 2021.
Non-performing assets were 0.27% of total assets at September 30, 2021 compared to 0.34% at September 30, 2020. Allowance for credit losses equaled 253% of non-performing loans at September 30, 2021, compared to 245% at September 30, 2020.
Total deferments declined to $80.1 million, or 0.8% of total loans and leases excluding PPP loans (a non-GAAP measure) at September 30, 2021, down from $98.2 million, or 0.9% of total loans and leases excluding PPP loans (a non-GAAP measure) at June 30, 2021.

West Reading, PA, October 27, 2021 - Customers Bancorp, Inc. (NYSE: CUBI), the parent company of Customers Bank (collectively "Customers" or "CUBI"), today reported third quarter 2021 ("Q3 2021") net income to common shareholders of $110.2 million, or $3.25 per diluted share, significantly up from second quarter 2021 ("Q2 2021") net income to common shareholders of $58.0 million, or $1.72 per diluted share. Core earnings for Q3 2021 totaled $113.9 million, or $3.36 per diluted share compared to Q2 2021 core earnings of $59.3 million, or $1.76 per diluted share (non-GAAP measures). Adjusted pre-tax pre-provision net income was $167.2 million for Q3 2021 compared to $86.5 million for Q2 2021 (non-GAAP measures). Net interest margin, tax equivalent ("NIM") increased to 4.59% for Q3 2021 from 2.98% in Q2 2021.

This quarter's results mark a milestone in our company's history, with more income earned in a single quarter than any of our previous full-year earnings,” remarked Customers Bancorp Chairman and CEO, Jay Sidhu. “Our organic growth rates remain remarkable, with our C&I loans growing 19% year-over-year, consumer installment loans growing 32%, and non-interest bearing deposits growing 113%. In addition, we funded, either directly or indirectly, about 347,000 PPP loans totaling $10 billion, helping those businesses deal with adversities related to the pandemic with most of them thriving today. We also earned $346 million of deferred origination fees from the SBA through the PPP loans and we could not be prouder of our participation in and execution of this program. As demonstrated this quarter, the recognition of the deferred fees is significantly accretive to our earnings and capital levels as these loans are forgiven by the government. We also recently launched a blockchain-based real time payments token that will immediately begin serving a growing array of B2B clients who want the benefit of instant payments, which is expected to significantly enhance our core low-to-no cost deposit franchise. This combined with our market expansion plans, new teams and lending verticals, and strong pipeline leave us very well positioned to support future growth. We remain optimistic about our future,” Mr. Sidhu concluded.





2


Launch of Customers Bank Instant Token (CBIT)

We are thrilled to announce that CBIT on the TassatPay payments platform went live on October 18, 2021. We received $1.5 billion in new non-interest bearing demand deposits as of September 30, 2021 and are very pleased with meeting the needs of our business clients through this block-chain based payment processing system. We not only developed and implemented this new technology, in partnership with TassatPay, in record time, but did so following a very thorough strategic initiative process," commented Mr. Sidhu. "We believe our technology, compliance and customer service and support systems are among the best in the country," concluded Mr. Sidhu.

As of September 30, 2021, $1.5 billion in non-interest bearing demand deposits have been attracted to the Bank through this system. We expect these deposits to grow modestly over the next few quarters, giving us an opportunity to transform our deposits into high quality, low-to-no cost, stable and growing deposit franchise.

Recruitment of New Commercial Teams

To further build out our franchise and support the growth of our business banking initiatives, we are pleased to announce the onboarding of a new expansion market (North Carolina) and three new commercial verticals (Digital Asset Banking, Technology and Venture Capital Banking and Financial Institutions Group). In addition to the teams onboarded this quarter and year to date (Florida, Texas, Harrisburg and Fund Finance), we have several teams currently in the recruitment pipeline. “Our strategy of high tech supported by high touch private banking teams has proven to be a superior business model and growth strategy. The success of our commercial team recruitment to date has given us the confidence to continue to advance the strategy allowing us to deploy the low-to-no-cost deposits we are generating. This is resulting in optimism for future earnings and continued shareholder value creation,” commented Mr. Sidhu.

Key Balance Sheet Trends

Commercial and industrial loans and leases increased $417.9 million to $2.6 billion, commercial real estate owner occupied loans increased $98.4 million to $656.0 million, consumer installment loans increased $390.7 million to $1.6 billion and construction loans increased $75.6 million to $198.6 million. These increases in loans and leases were partially offset by planned decreases in multi-family loans of $563.1 million to $1.4 billion, commercial real estate non-owner occupied loans of $89.2 million to $1.1 billion and residential mortgages of $83.0 million to $260.8 million. “Looking ahead, we see continued growth in core C&I and consumer loans offsetting the continued expected seasonal and yield curve related decreases in loans to mortgage companies at the end of this year," stated Mr. Sidhu.

Total loans and leases decreased $1.1 billion, or 6.6%, to $15.5 billion at September 30, 2021 compared to the year-ago period. As expected, commercial loans to mortgage companies declined $1.3 billion to $2.6 billion compared to the year-ago period. PPP loans were $5.0 billion at September 30, 2021, relatively unchanged from the year-ago period, driven by $4.7 billion in originations and purchases from the latest round of PPP loans, offset by $4.7 billion in forgiveness, repayments and associated net deferred fees from the new round and earlier rounds of PPP loans. Excluding PPP loans and commercial loans to mortgage companies, total loans and leases increased $238.4 million, or 3.1%, as the loan mix continued to improve year-over-year.

Total deposits increased $6.1 billion, or 56.6%, to $17.0 billion at September 30, 2021 compared to the year-ago period. Total demand deposits increased $5.3 billion, or 115.2%, to $10.0 billion, money market deposits increased $1.0 billion, or 25.5%, to $5.1 billion, and savings deposits increased $136.7 million, or 11.6%, to $1.3 billion. These increases were offset, in part, by a decrease in time deposits of $379.3 million, or 39.0%, to $593.1 million. The total cost of deposits declined by 25 basis points to 0.42% in Q3 2021 from 0.67% in the year-ago quarter. "Our current spot cost of deposits is approximately 32 basis points and we expect our deposit costs to be below 30 basis points by December 31, 2021, a dramatic improvement in our deposit franchise," stated Mr. Sidhu.

Other borrowings increased $99.2 million to $223.2 million at September 30, 2021 compared to the year-ago period from the issuance of our 2.875% fixed-to-floating rate senior notes, the proceeds of which were used to redeem all outstanding shares of our Series C and Series D Preferred Stock.

3


Very Strong Growth in Tangible Common Equity and Tangible Book Value Per Share

Customers experienced significant improvements in regulatory capital ratios in Q3 2021 as compared to a year ago. Customers Bancorp's tangible common equity (a non-GAAP measure) increased by $323.1 million to $1.1 billion at September 30, 2021 from $819.6 million at September 30, 2020, and the tangible book value per common share (a non-GAAP measure) increased to $35.12 at September 30, 2021 from $25.97 at September 30, 2020, an increase of 35.2%. Customers remains well capitalized by all regulatory measures.

At the Customers Bancorp level, the total risk based capital ratio (estimate) and tangible common equity to tangible assets ratio ("TCE ratio"), excluding PPP loans (a non-GAAP measure), were 13.4% and 8.1%, respectively, at September 30, 2021. At June 30, 2021, Customers Bancorp's total risk based capital ratio and TCE ratio, excluding PPP loans (a non-GAAP measure), were 13.3% and 7.7%, respectively.

Loan Portfolio Management During the COVID-19 Crisis

Over the last decade, Customers has developed a suite of commercial and retail loan products with one particularly important common denominator: relatively low credit risk assumption. The Bank’s C&I, mortgage warehouse, specialty finance lines of business, and multi-family loans for example, are characterized by conservative underwriting standards and low loss rates. Because of this emphasis, the Bank’s credit quality to-date has been healthy despite a highly adverse economic environment. Maintaining strong asset quality also requires a highly active portfolio monitoring process. In addition to frequent client outreach and monitoring at the individual loan level, Customers employs a bottom-up data driven approach to analyze its commercial portfolio.

Strong commercial loan portfolio with very low concentration in COVID-19 impacted industries and CRE
Total commercial deferments declined to $73.4 million, or 0.7% of total loans and leases, excluding PPP loans (a non-GAAP measure), at September 30, 2021, down from $89.8 million, or 0.8% of total loans and leases, excluding PPP loans, at June 30, 2021. Customers' commercial deferments peaked at about $1.2 billion in July 2020.
Exposure to industry segments significantly impacted by COVID-19 is not substantial. At September 30, 2021, Customers had $83.2 million in energy and utilities exposure (with no deferments); $62.0 million in colleges and universities (with no deferments); $62.8 million in CRE retail sales exposure (mostly auto sales; with no deferments); $45.6 million in franchise restaurants and dining (with no deferments); and $23.8 million in entertainment only businesses (with no deferments).
At September 30, 2021, the hospitality portfolio was $397.2 million, or 3.8% of total loans and leases, excluding PPP loans (a non-GAAP measure), with $59.2 million in deferment. Approximately 80% ($317.7 million) represents “flagged” facilities, with the majority of the non-flagged being high-end destination hotels in Cape May (NJ), Avalon (NJ), and Long Island (NY). We believe the majority of the hotels have sufficient cash resources to get through the COVID-19 crisis.
At September 30, 2021, the healthcare portfolio was approximately $420.6 million, comprised predominantly of skilled nursing, which has been deemed an essential business and through a number of federal and state actions has been provided immunity from liability for COVID-19 related deaths. No deferments have been requested and there are no delinquencies.
The multi-family portfolio is highly seasoned, with a weighted average loan to value of 61.7% as of quarter-end. 54.3% of the portfolio was in New York City, of which 70.6% was in rent controlled/regulated properties. As of September 30, 2021, no deferments have been requested.
At September 30, 2021, investment CRE had a weighted average loan to value of 62.9%, with approximately 48.1% of the portfolio housed in New York, Philadelphia and surrounding markets. As of September 30, 2021, none of the portfolio was on deferment.

Consumer installment, mortgage and home equity loan portfolios continue to perform well
Total consumer-related deferments declined to $6.7 million, or 0.1% of total loans and leases, excluding PPP loans (a non-GAAP measure), at September 30, 2021, down from $8.4 million at June 30, 2021.
The $1.6 billion consumer installment loan portfolio outperformed industry peers with deferments dropping to 0.26% and 30+ day delinquency at only 0.80%. Strong credit quality (avg. FICO at origination: 740), low concentration in at-risk job segments, and outstanding performance of CB Direct originations have resulted in solid results through the end of Q3 2021.
The consumer installment portfolio has been managed to moderate growth and strengthening credit quality, by replacing run-off with CB Direct originations with higher FICO scores.


4


Key Profitability Trends

Net Interest Income

Net interest income totaled $219.9 million in Q3 2021, an increase of $81.1 million from Q2 2021, primarily due to a $334.8 million net increase in average interest-earning assets and a decrease in the cost of interest-bearing liabilities. Interest-earning asset growth was driven by increases in commercial and industrial loans, consumer loans and the purchases of PPP loans, offset by PPP loan forgiveness from the first two rounds and the latest round, which accelerated the recognition of net deferred loan origination fees, and decreases in commercial loans to mortgage companies and multi-family loans. Compared to Q2 2021, total loan yields increased 197 basis points to 5.71%. The increase is attributable to increased forgiveness of PPP loans and higher yields on C&I loans. Total borrowing costs increased by 12 basis points to 0.89% primarily due to the issuance of fixed-to-floating rate senior notes, the proceeds of which were used to redeem all outstanding shares of our Series C and Series D preferred stock offset by less reliance on borrowings due to higher deposits including the repayment of the FRB PPP Liquidity Facility, costing 0.35%. "As we've stated previously, it is difficult to predict net interest income in future periods because the timing of PPP forgiveness results in the accelerated recognition of net deferred fees and also affects the amount of net interest income expected to be earned while the PPP loans are held on our balance sheet," commented Mr. Sidhu.

Provision for Credit Losses

The provision for credit losses on loans and leases in Q3 2021 was $13.2 million, compared to a $3.3 million provision in Q2 2021. The provision in Q3 2021 was primarily to support continued growth in CB Direct consumer installment loan originations. The allowance for credit losses on loans and leases represented 1.65% of total loans and leases receivable, excluding PPP loans (a non-GAAP measure) at September 30, 2021, compared to 1.61% at June 30, 2021 and 2.02% at September 30, 2020. Customers' non-performing loans at September 30, 2021 were only 0.34% of total loans and leases, an improvement from 0.38% at September 30, 2020.

Non-Interest Income

Non-interest income totaled $25.6 million for Q3 2021, an increase of $8.8 million compared to Q2 2021. A technology-led new initiative for selling excess consumer installment loans into securitizations was launched earlier this year. This resulted in a $4.0 million gain on sale in Q3 2021, bringing YTD September 2021 consumer loan gains to $4.5 million. The SBA gains were $1.3 million in Q3 2021, bringing the YTD September 2021 SBA gains to $4.3 million. "We will continue to grow this initiative," commented Mr. Sidhu. The $6.1 million of gains realized from the sale of investment securities were used to offset a $6.2 million make-whole fee paid to a single high-cost deposit customer in Q3 2021.

Non-Interest Expense

The management of non-interest expenses remains a priority at Customers. However, this will not be at the expense of not making adequate investments with new technologies. Our Q3 2021 normalized expenses were about unchanged over Q2 2021, although our financial statements show an increase of $9.2 million compared to Q2 2021. The increase was primarily due to over $8.0 million of certain one-time or other transitory items including a $6.2 million make-whole fee paid to a single high-cost deposit customer, a litigation settlement amount of $1.2 million, and $0.6 million of increased outside service expense to assist with the PPP forgiveness process, and higher technology and servicing-related expenses of $1.7 million and a $0.6 million increase in the provision to credit losses for unfunded commitments. These increases were offset in part by a net decrease of $1.8 million in salaries and employee benefits primarily resulting from approximately $2.5 million of compensation expense associated with an executive's retirement and other one-time benefits in Q2 2021.

Taxes

Income tax expense from continuing operations increased by $16.2 million to $36.3 million in Q3 2021 from $20.1 million in Q2 2021 primarily due to an increase in projected pre-tax income from continuing operations. The effective
5


tax rate from continuing operations remained relatively constant at approximately 24%. Customers expects the full-year 2021 effective tax rate from continuing operations to be approximately 20% to 25%.

Net Loss From Discontinued Operations

The divestiture of BankMobile Technologies, Inc. was completed on January 4, 2021, and its historical financial results are presented as discontinued operations.


Outlook

“Looking ahead, we are very optimistic about the prospects of our company. The best in class tech agility of Customers Bancorp has allowed us to be a major participant in the PPP program and to incubate new lines of businesses that leverage our fintech relationships. We recently launched a private real-time, blockchain-based B2B payments platform with integration of digital and legacy payment rails. The platform will deliver enhanced payments functionality for our business clients and is expected to generate additional deposit growth in targeted niches, such as real estate, monetary and currency exchanges and institutional investments. We've achieved significant accretion in our capital levels over the past 12 months and our credit quality is expected to remain in line with or better than peers. The financial benefits of PPP aside, we project our recurring core earnings power to be $4.00 in 2021; $4.75 - $5.00 in 2022, an increase of 20% - 25% over 2021 core earnings; and we expect to achieve $6.00 in core EPS even sooner than the guidance we had provided for 2025,” concluded Mr. Sidhu.

6



Webcast

Date:            Thursday, October 28, 2021        
Time:            9:00 AM EDT        
The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com/investor-relations/ and at the Customers Bancorp 3rd Quarter Earnings Webcast.

You may submit questions in advance of the live webcast by emailing Customers' Communications & Marketing Director, David Patti at dpatti@customersbank.com; questions may also be asked during the webcast through the webcast application.

The webcast will be archived for viewing on the Customers Bancorp Investor Relations page and available beginning approximately two hours after the conclusion of the live event.

Institutional Background

Customers Bancorp, Inc. (NYSE:CUBI) is a bank holding company located in West Reading, Pennsylvania engaged in banking and related businesses through its bank subsidiary, Customers Bank, a full-service bank with $19.1 billion in assets at September 30, 2021. A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender that provides a range of banking and lending services to small and medium-sized businesses, professionals, individuals and families. Services and products are available wherever permitted by law through mobile-first apps, online portals, and a network of offices and branches. Customers Bank provides blockchain-based digital payments via the Customers Bank Instant Token (CBIT) which allows clients to make real-time payments in US dollars, 24 hours a day, 7 days a week, 365 days a year.

“Safe Harbor” Statement
In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: the adverse impact on the U.S. economy, including the markets in which we operate, of the coronavirus outbreak, and the impact of a slowing U.S. economy and increased unemployment on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2020, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
7


Q3 2021 Overview
The following table presents a summary of key earnings and performance metrics for the quarter ended September 30, 2021 and the preceding four quarters:
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
EARNINGS SUMMARY - UNAUDITED
(Dollars in thousands, except per share data and stock price data)Q3Q2Q1Q4Q3Nine Months Ended
September 30,
2021202120212020202020212020
GAAP Profitability Metrics:
Net income available to common shareholders
(from continuing and discontinued operations)
$110,241 $58,042 $33,204 $52,831 $47,085 $201,487 $65,706 
Per share amounts:
Earnings per share - basic$3.40 $1.80 $1.04 $1.67 $1.49 $6.26 $2.09 
Earnings per share - diluted$3.25 $1.72 $1.01 $1.65 $1.48 $6.02 $2.07 
Book value per common share (1)
$35.24 $31.94 $30.13 $28.37 $26.43 $35.24 $26.43 
CUBI stock price (1)
$43.02 $38.99 $31.82 $18.18 $11.20 $43.02 $11.20 
CUBI stock price as % of book value (1)
122 %122 %106 %64 %42 %122 %42 %
Average shares outstanding - basic32,449,853 32,279,625 31,883,946 31,638,447 31,517,504 32,206,547 31,462,284 
Average shares outstanding - diluted33,868,553 33,741,468 32,841,711 31,959,100 31,736,311 33,487,672 31,666,027 
Shares outstanding (1)
32,537,976 32,353,256 32,238,762 31,705,088 31,555,124 32,537,976 31,555,124 
Return on average assets ("ROAA")2.33 %1.27 %0.80 %1.23 %1.12 %1.49 %0.69 %
Return on average common equity ("ROCE")40.82 %23.22 %14.66 %24.26 %23.05 %26.99 %11.01 %
Efficiency ratio33.42 %46.59 %48.89 %43.56 %46.76 %41.07 %50.28 %
Non-GAAP Profitability Metrics (2):
Core earnings$113,876 $59,303 $70,308 $54,588 $38,439 $243,487 $64,939 
Adjusted pre-tax pre-provision net income$167,215 $86,467 $86,769 $77,896 $64,146 $340,451 $162,302 
Per share amounts:
Core earnings per share - diluted$3.36 $1.76 $2.14 $1.71 $1.21 $7.27 $2.05 
Tangible book value per common share (1)
$35.12 $31.82 $30.01 $27.92 $25.97 $35.12 $25.97 
CUBI stock price as % of tangible book value (1)
122 %123 %106 %65 %43 %122 %43 %
Core ROAA2.35 %1.30 %1.61 %1.26 %0.93 %1.76 %0.69 %
Core ROCE42.16 %23.72 %31.03 %25.06 %18.82 %32.61 %10.88 %
Adjusted ROAA - pre-tax and pre-provision3.36 %1.80 %1.90 %1.70 %1.43 %2.37 %1.47 %
Adjusted ROCE - pre-tax and pre-provision60.81 %33.27 %36.80 %34.20 %29.73 %44.30 %25.41 %
Net interest margin, tax equivalent 4.59 %2.98 %3.00 %2.78 %2.50 %3.55 %2.68 %
Net interest margin, tax equivalent, excluding PPP loans3.24 %3.30 %2.99 %3.04 %2.86 %3.17 %2.93 %
Core efficiency ratio30.36 %44.33 %41.13 %42.89 %46.10 %37.31 %48.68 %
Asset Quality:
Net charge-offs $7,104 $6,591 $12,521 $8,472 $17,299 $26,216 $46,335 
Annualized net charge-offs to average total loans and leases0.17 %0.16 %0.33 %0.21 %0.45 %0.22 %0.49 %
Non-performing loans ("NPLs") to total loans and leases (1)
0.34 %0.27 %0.30 %0.45 %0.38 %0.34 %0.38 %
Reserves to NPLs (1)
252.68 %269.96 %264.21 %204.48 %244.70 %252.68 %244.70 %
Non-performing assets ("NPAs") to total assets0.27 %0.24 %0.26 %0.39 %0.34 %0.27 %0.34 %
Customers Bank Capital Ratios (3):
Common equity Tier 1 capital to risk-weighted assets12.77 %12.40 %11.75 %10.62 %10.12 %12.77 %10.12 %
Tier 1 capital to risk-weighted assets 12.77 %12.40 %11.75 %10.62 %10.12 %12.77 %10.12 %
Total capital to risk-weighted assets 14.16 %13.77 %13.11 %12.06 %11.62 %14.16 %11.62 %
Tier 1 capital to average assets (leverage ratio) 8.66 %9.07 %9.35 %9.21 %9.29 %8.66 %9.29 %
(1) Metric is a spot balance for the last day of each quarter presented.
(2) Non-GAAP measures exclude net loss from discontinued operations, loss on sale of foreign subsidiaries, unrealized gains (losses) on loans held for sale, investment securities gains and losses, loss on cash flow hedge derivative terminations, severance expense, merger and acquisition-related expenses, losses realized from the sale of non-QM residential mortgage loans, loss upon acquisition of interest-only GNMA securities, legal reserves, credit valuation adjustments on derivatives, risk participation agreement mark-to-market adjustments, deposit relationship adjustment fees, loss on redemption of preferred stock, goodwill and intangible assets, and PPP loans. These notable items are not included in Customers' disclosures of core earnings and other core profitability metrics. Please note that not each of the aforementioned adjustments affected the reported amount in each of the periods presented. Customers' reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(3) Regulatory capital ratios are estimated for Q3 2021 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected an option to delay the estimated impact of CECL on its regulatory capital over a five-year transition period ending January 1, 2025. As a result, capital ratios and amounts as of Q3 2021 exclude the impact of the increased allowance for credit losses on loans and leases and unfunded loan commitments attributed to the adoption of CECL and 25% of the quarterly provision for credit losses for subsequent quarters through Q4 2021.

8


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data)Nine Months Ended
Q3Q2Q1Q4Q3September 30,
2021202120212020202020212020
Interest income:
Loans and leases$233,097 $153,608 $152,117 $145,414 $132,107 $538,822 $366,634 
Investment securities8,905 8,327 7,979 6,777 6,297 25,211 17,429 
Other849 946 1,019 902 1,246 2,814 6,149 
Total interest income242,851 162,881 161,115 153,093 139,650 566,847 390,212 
Interest expense:
Deposits15,915 15,653 15,658 16,107 18,347 47,226 75,939 
FHLB advances963 5,192 5,749 5,762 6,160 15,889 
Subordinated debt2,689 2,689 2,689 2,688 2,689 8,067 8,066 
FRB PPP liquidity facility, federal funds purchased and other borrowings4,350 4,819 4,845 5,603 5,413 14,014 9,576 
Total interest expense22,959 24,124 28,384 30,147 32,211 75,467 109,470 
Net interest income219,892 138,757 132,731 122,946 107,439 491,380 280,742 
Provision (benefit) for credit losses on loans and leases13,164 3,291 (2,919)(2,913)12,955 13,536 65,688 
Net interest income after provision (benefit) for credit losses on loans and leases206,728 135,466 135,650 125,859 94,484 477,844 215,054 
Non-interest income:
Interchange and card revenue83 84 85 91 92 252 555 
Deposit fees994 891 863 823 650 2,748 1,703 
Commercial lease income5,213 5,311 5,205 4,853 4,510 15,729 13,286 
Bank-owned life insurance 1,988 2,765 1,679 1,744 1,746 6,432 5,265 
Mortgage warehouse transactional fees3,100 3,265 4,247 3,681 3,320 10,612 7,854 
Gain (loss) on sale of SBA and other loans5,359 1,900 1,575 1,689 286 8,834 320 
Mortgage banking income (loss)425 386 463 346 1,013 1,274 1,347 
Gain (loss) on sale of investment securities6,063 1,812 23,566 44 11,707 31,441 20,035 
Unrealized gain (loss) on investment securities— 1,746 974 1,387 238 2,720 60 
Loss on sale of foreign subsidiaries— (2,840)— — — (2,840)— 
Unrealized gain (loss) on derivatives524 (439)2,537 804 549 2,622 (4,755)
Loss on cash flow hedge derivative terminations— — (24,467)— — (24,467)— 
Other1,837 1,941 1,741 621 753 5,519 2,066 
Total non-interest income25,586 16,822 18,468 16,083 24,864 60,876 47,736 
Non-interest expense:
Salaries and employee benefits26,268 28,023 23,971 25,600 24,752 78,262 68,467 
Technology, communication and bank operations21,281 19,618 19,988 16,021 13,005 60,887 34,647 
Professional services8,249 8,234 6,289 5,449 4,421 22,772 10,939 
Occupancy2,704 2,482 2,621 2,742 3,368 7,807 8,620 
Commercial lease depreciation4,493 4,415 4,291 3,982 3,663 13,199 10,733 
FDIC assessments, non-income taxes and regulatory fees2,313 2,602 2,719 2,642 3,784 7,634 9,019 
Merger and acquisition related expenses— — 418 709 658 418 658 
Loan workout198 102 (261)123 846 39 3,020 
Advertising and promotion302 313 561 — — 1,176 1,795 
Deposit relationship adjustment fees6,216 — — — — 6,216 — 
Other7,985 5,034 1,330 2,665 1,788 14,349 7,145 
Total non-interest expense80,009 70,823 61,927 59,933 56,285 212,759 155,043 
Income before income tax expense152,305 81,465 92,191 82,009 63,063 325,961 107,747 
Income tax expense36,263 20,124 17,560 23,447 12,016 73,947 23,270 
Net income from continuing operations116,042 61,341 74,631 58,562 51,047 252,014 84,477 
Loss from discontinued operations before income taxes— — (20,354)(3,539)(347)(20,354)(10,259)
Income tax expense (benefit) from discontinued operations— — 17,682 (1,222)185 17,682 (2,114)
Net loss from discontinued operations— — (38,036)(2,317)(532)(38,036)(8,145)
Net income116,042 61,341 36,595 56,245 50,515 213,978 76,332 
Preferred stock dividends2,981 3,299 3,391 3,414 3,430 9,671 10,626 
Loss on redemption of preferred stock2,820 — — — — 2,820 — 
Net income available to common shareholders$110,241 $58,042 $33,204 $52,831 $47,085 $201,487 $65,706 
 Basic earnings per common share from continuing operations$3.40 $1.80 $2.23 $1.74 $1.51 $7.44 $2.35 
 Basic earnings per common share$3.40 $1.80 $1.04 $1.67 $1.49 $6.26 $2.09 
 Diluted earnings per common share from continuing operations$3.25 $1.72 $2.17 $1.73 $1.50 $7.15 $2.33 
 Diluted earnings per common share $3.25 $1.72 $1.01 $1.65 $1.48 $6.02 $2.07 
9


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20212021202120202020
ASSETS
Cash and due from banks$51,169 $36,837 $3,123 $78,090 $5,822 
Interest earning deposits1,000,885 393,663 512,241 615,264 325,594 
Cash and cash equivalents1,052,054 430,500 515,364 693,354 331,416 
Investment securities, at fair value1,866,697 1,526,792 1,441,904 1,210,285 1,133,831 
Loans held for sale29,957 34,540 46,106 79,086 26,689 
Loans receivable, mortgage warehouse, at fair value2,557,624 2,855,284 3,407,622 3,616,432 3,913,593 
Loans receivable, PPP4,957,357 6,305,056 5,178,089 4,561,365 4,964,105 
Loans and leases receivable7,970,599 7,772,142 7,536,489 7,575,368 7,700,892 
Allowance for credit losses on loans and leases(131,496)(125,436)(128,736)(144,176)(155,561)
Total loans and leases receivable, net of allowance for credit losses on loans and leases15,354,084 16,807,046 15,993,464 15,608,989 16,423,029 
FHLB, Federal Reserve Bank, and other restricted stock57,184 39,895 69,420 71,368 70,387 
Accrued interest receivable93,514 90,009 83,186 80,412 65,668 
Bank premises and equipment, net9,944 10,391 10,943 11,225 11,308 
Bank-owned life insurance331,423 329,421 281,923 280,067 277,826 
Goodwill and other intangibles3,794 3,853 3,911 3,969 4,028 
Other assets310,271 362,661 371,439 338,438 354,010 
Assets of discontinued operations— — — 62,055 80,535 
Total assets$19,108,922 $19,635,108 $18,817,660 $18,439,248 $18,778,727 
LIABILITIES AND SHAREHOLDERS' EQUITY
Demand, non-interest bearing deposits$4,954,331 $2,699,869 $2,687,628 $2,356,998 $2,327,017 
Interest bearing deposits12,016,694 11,174,070 9,784,812 8,952,931 8,512,060 
Total deposits16,971,025 13,873,939 12,472,440 11,309,929 10,839,077 
Federal funds purchased— — 365,000 250,000 680,000 
FHLB advances— — 850,000 850,000 850,000 
Other borrowings223,151 124,240 124,138 124,037 123,935 
Subordinated debt181,603 181,534 181,464 181,394 181,324 
FRB PPP liquidity facility— 3,865,865 3,284,156 4,415,016 4,811,009 
Accrued interest payable and other liabilities448,844 338,801 351,741 152,082 185,927 
Liabilities of discontinued operations— — — 39,704 55,964 
Total liabilities17,824,623 18,384,379 17,628,939 17,322,162 17,727,236 
Preferred stock137,794 217,471 217,471 217,471 217,471 
Common stock33,818 33,634 33,519 32,986 32,836 
Additional paid in capital525,894 519,294 515,318 455,592 452,965 
Retained earnings607,085 496,844 438,802 438,581 385,750 
Accumulated other comprehensive income (loss)1,488 5,266 5,391 (5,764)(15,751)
Treasury stock, at cost(21,780)(21,780)(21,780)(21,780)(21,780)
Total shareholders' equity1,284,299 1,250,729 1,188,721 1,117,086 1,051,491 
Total liabilities & shareholders' equity$19,108,922 $19,635,108 $18,817,660 $18,439,248 $18,778,727 

10


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
Three Months Ended
September 30, 2021June 30, 2021September 30, 2020
Average BalanceAverage Yield or Cost (%)Average BalanceAverage Yield or Cost (%)Average BalanceAverage Yield or Cost (%)
Assets
Interest earning deposits $1,279,983 0.15%$646,342 0.12%$686,928 0.12%
Investment securities (1)
1,511,319 2.36%1,512,644 2.20%950,723 2.65%
Loans and leases:
Commercial loans to mortgage companies2,658,020 3.14%2,737,629 3.09%2,847,169 2.90%
Multi-family loans1,443,846 3.64%1,551,370 3.88%1,989,074 3.72%
Commercial and industrial loans and leases (2)
3,024,620 3.76%2,878,045 3.59%2,599,806 3.82%
Loans receivable, PPP5,778,367 8.04%6,133,184 2.69%4,909,197 1.97%
Non-owner occupied commercial real estate loans1,346,629 3.73%1,368,695 3.86%1,388,306 3.70%
Residential mortgages325,851 3.50%346,284 3.62%414,781 3.97%
Installment loans1,615,411 9.21%1,467,595 9.37%1,255,505 8.37%
Total loans and leases (3)
16,192,744 5.71%16,482,802 3.74%15,403,838 3.41%
Other interest-earning assets49,780 2.86%57,208 5.32%79,656 5.23%
Total interest-earning assets19,033,826 5.06%18,698,996 3.49%17,121,145 3.25%
Non-interest-earning assets705,514 607,952 666,477 
Assets of discontinued operations— — 77,952 
Total assets $19,739,340 $19,306,948 $17,865,574 
Liabilities
Interest checking accounts$4,537,421 0.67%$3,503,242 0.76%$2,370,709 0.78%
Money market deposit accounts5,131,433 0.43%4,859,614 0.47%3,786,032 0.65%
Other savings accounts1,376,077 0.50%1,456,777 0.57%1,125,273 1.06%
Certificates of deposit614,404 0.59%658,698 0.78%1,344,134 1.35%
Total interest-bearing deposits (4)
11,659,335 0.54%10,478,331 0.60%8,626,148 0.85%
FRB PPP liquidity facility2,788,897 0.35%3,858,733 0.35%4,479,036 0.35%
Borrowings371,077 4.90%531,757 3.85%1,236,127 3.19%
Total interest-bearing liabilities14,819,309 0.62%14,868,821 0.65%14,341,311 0.89%
Non-interest-bearing deposits (4)
3,335,198 2,889,781 2,194,689 
Total deposits and borrowings18,154,507 0.50%17,758,602 0.54%16,536,000 0.78%
Other non-interest-bearing liabilities310,519 328,251 243,812 
Liabilities of discontinued operations— — 55,714 
Total liabilities 18,465,026 18,086,853 16,835,526 
Shareholders' equity1,274,314 1,220,095 1,030,048 
Total liabilities and shareholders' equity$19,739,340 $19,306,948 $17,865,574 
Interest spread4.56%2.95%2.47%
Net interest margin4.58%2.98%2.50%
Net interest margin tax equivalent (5)
4.59%2.98%2.50%
Net interest margin tax equivalent excl. PPP (6)
3.24%3.30%2.86%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 0.42%, 0.47% and 0.67% for the three months ended September 30, 2021, June 30, 2021 and September 30, 2020, respectively.
(5) Non-GAAP tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended September 30, 2021, June 30, 2021 and September 30, 2020, presented to approximate interest income as a taxable asset. Management uses non-GAAP measures to present historical periods comparable to the current period presentation. In addition, management believes the use of these non-GAAP measures provides additional clarity when assessing Customers’ financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities.
(6) Non-GAAP tax-equivalent basis, as described in note (5) for the three months ended September 30, 2021, June 30, 2021 and September 30, 2020, excluding net interest income from PPP loans and related borrowings, along with the related PPP loan balances and PPP fees receivable from interest-earning assets. Management uses non-GAAP measures to present historical periods comparable to the current period presentation. In addition, management believes the use of these non-GAAP measures provides additional clarity when assessing Customers’ financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities.

11


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
Nine Months Ended
September 30, 2021September 30, 2020
Average BalanceAverage Yield
or Cost (%)
Average BalanceAverage Yield
or Cost (%)
Assets
Interest earning deposits $1,034,923 0.13%$614,863 0.69%
Investment securities (1)
1,461,070 2.30%741,566 3.13%
Loans and leases:
Commercial loans to mortgage companies2,837,549 3.11%2,383,331 3.14%
Multi-family loans1,560,565 3.78%2,070,564 3.89%
Commercial and industrial loans and leases (2)
2,917,643 3.77%2,507,231 4.18%
Loans receivable, PPP5,515,819 4.78%2,563,299 1.88%
Non-owner occupied commercial real estate loans1,354,745 3.81%1,372,090 3.94%
Residential mortgages348,369 3.64%430,058 3.82%
Installment loans1,470,024 9.21%1,267,806 8.74%
Total loans and leases (3)
16,004,714 4.50%12,594,379 3.89%
Other interest-earning assets62,205 3.94%86,454 4.60%
Total interest-earning assets18,562,912 4.08%14,037,262 3.71%
Non-interest-earning assets632,202 599,274 
Assets of discontinued operations— 79,854 
Total assets $19,195,114 $14,716,390 
Liabilities
Interest checking accounts$3,584,223 0.74%$2,050,184 0.90%
Money market deposit accounts4,811,540 0.48%3,486,445 1.10%
Other savings accounts1,415,595 0.59%1,147,994 1.68%
Certificates of deposit646,257 0.78%1,533,628 1.64%
Total interest-bearing deposits (4)
10,457,615 0.60%8,218,251 1.23%
FRB PPP liquidity facility3,525,560 0.35%1,816,849 0.35%
Borrowings688,620 3.69%1,581,498 2.43%
Total interest-bearing liabilities14,671,795 0.69%11,616,598 1.26%
Non-interest-bearing deposits (4)
3,016,837 1,887,463 
Total deposits and borrowings17,688,632 0.57%13,504,061 1.08%
Other non-interest-bearing liabilities295,752 143,118 
Liabilities of discontinued operations— 54,310 
Total liabilities 17,984,384 13,701,489 
Shareholders' equity1,210,730 1,014,901 
Total liabilities and shareholders' equity$19,195,114 $14,716,390 
Interest spread3.51%2.63%
Net interest margin3.54%2.67%
Net interest margin tax equivalent (5)
3.55%2.68%
Net interest margin tax equivalent excl. PPP (6)
3.17%2.93%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 0.47% and 1.00% for the nine months ended September 30, 2021 and 2020, respectively.
(5) Non-GAAP tax-equivalent basis, using an estimated marginal tax rate of 26% for the nine months ended September 30, 2021 and 2020, presented to approximate interest income as a taxable asset. Management uses non-GAAP measures to present historical periods comparable to the current period presentation. In addition, management believes the use of these non-GAAP measures provides additional clarity when assessing Customers’ financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities.
(6) Non-GAAP tax-equivalent basis as described in note (5), for the nine months ended September 30, 2021 and 2020, excluding net interest income from PPP loans and related borrowings, along with the related PPP loan balances and PPP fees receivable from interest-earning assets. Management uses non-GAAP measures to present historical periods comparable to the current period presentation. In addition, management believes the use of these non-GAAP measures provides additional clarity when assessing Customers’ financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities.

12


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20212021202120202020
Commercial:
Multi-family$1,387,166 $1,497,485 $1,659,529 $1,761,301 $1,950,300 
Loans to mortgage companies2,626,483 2,922,217 3,463,490 3,657,350 3,947,828 
Commercial & industrial 2,604,367 2,293,723 2,164,784 2,304,206 2,186,480 
Commercial real estate owner occupied656,044 653,649 590,093 572,338 557,595 
Loans receivable, PPP4,957,357 6,305,056 5,178,089 4,561,365 4,964,105 
Commercial real estate non-owner occupied1,144,643 1,206,646 1,194,832 1,213,815 1,233,882 
Construction198,607 179,198 156,837 140,905 122,963 
Total commercial loans and leases13,574,667 15,057,974 14,407,654 14,211,280 14,963,153 
Consumer:
Residential260,820 273,493 295,654 323,322 343,775 
Manufactured housing55,635 57,904 59,977 62,243 64,638 
Installment1,624,415 1,577,651 1,405,021 1,235,406 1,233,713 
Total consumer loans1,940,870 1,909,048 1,760,652 1,620,971 1,642,126 
Total loans and leases$15,515,537 $16,967,022 $16,168,306 $15,832,251 $16,605,279 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
September 30,June 30,March 31,December 31,September 30,
20212021202120202020
Demand, non-interest bearing$4,954,331 $2,699,869 $2,687,628 $2,356,998 $2,327,017 
Demand, interest bearing5,023,081 4,206,355 3,228,941 2,384,691 2,308,627 
Total demand deposits9,977,412 6,906,224 5,916,569 4,741,689 4,635,644 
Savings1,310,343 1,431,756 1,483,482 1,314,817 1,173,641 
Money market5,090,121 4,908,809 4,406,508 4,601,492 4,057,366 
Time deposits593,149 627,150 665,881 651,931 972,426 
Total deposits$16,971,025 $13,873,939 $12,472,440 $11,309,929 $10,839,077 


13



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)As of September 30, 2021As of June 30, 2021As of September 30, 2020
Total loansNon accrual /NPLsAllowance for credit lossesTotal NPLs to total loansTotal reserves to total NPLsTotal loansNon accrual /NPLsAllowance for credit lossesTotal NPLs to total loansTotal reserves to total NPLsTotal loansNon accrual /NPLsAllowance for credit lossesTotal NPLs to total loansTotal reserves to total NPLs
Loan type
Multi-family$1,369,876 $24,524 $4,397 1.79 %17.93 %$1,497,485 $21,595 $5,028 1.44 %23.28 %$1,950,300 $11,710 $15,026 0.60 %128.32 %
Commercial & industrial(1)
2,673,226 6,951 10,860 0.26 %156.24 %2,360,656 6,717 8,127 0.28 %120.99 %2,220,715 9,633 12,926 0.43 %134.18 %
Commercial real estate owner occupied656,044 2,412 3,617 0.37 %149.96 %653,649 2,688 4,464 0.41 %166.07 %557,595 3,599 9,552 0.65 %265.41 %
Commercial real estate non-owner occupied1,144,643 2,845 7,375 0.25 %259.23 %1,206,646 — 7,374 — %— %1,215,516 2,408 20,200 0.20 %838.87 %
Construction198,607 — 886 — %— %179,198 — 2,643 — %— %122,963 — 6,423 — %— %
Total commercial loans and leases receivable6,042,396 36,732 27,135 0.61 %73.87 %5,897,634 31,000 27,636 0.53 %89.15 %6,067,089 27,350 64,127 0.45 %234.47 %
Residential248,153 7,738 1,912 3.12 %24.71 %266,911 8,991 2,299 3.37 %25.57 %335,452 10,634 4,649 3.17 %43.72 %
Manufactured housing55,635 3,520 4,410 6.33 %125.28 %57,904 3,239 4,372 5.59 %134.98 %64,638 2,778 5,625 4.30 %202.48 %
Installment1,624,415 3,544 98,039 0.22 %2766.34 %1,549,693 2,728 91,129 0.18 %3340.51 %1,233,713 3,118 81,160 0.25 %2602.95 %
Total consumer loans receivable1,928,203 14,802 104,361 0.77 %705.05 %1,874,508 14,958 97,800 0.80 %653.83 %1,633,803 16,530 91,434 1.01 %553.14 %
Loans and leases receivable(1)
7,970,599 51,534 131,496 0.65 %255.16 %7,772,142 45,958 125,436 0.59 %272.94 %7,700,892 43,880 155,561 0.57 %354.51 %
Loans receivable, PPP4,957,357    % %6,305,056    % %4,964,105    % %
Loans receivable, mortgage warehouse, at fair value2,557,624    % %2,855,284    % %3,913,593    % %
Total loans held for sale29,957 507  1.69 % %34,540 507  1.47 % %26,689 19,691  73.78 % %
Total portfolio$15,515,537 $52,041 $131,496 0.34 %252.68 %$16,967,022 $46,465 $125,436 0.27 %269.96 %$16,605,279 $63,571 $155,561 0.38 %244.70 %
(1) Excluding loans receivable, PPP from total loans and leases receivable is a non-GAAP measure. Management believes the use of these non-GAAP measures provides additional clarity when assessing Customers' financial results. These disclosures should not be viewed as substitutes for results determined to be in accordance with U.S. GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other entities. Please refer to the reconciliation schedules that follow this table.

14



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
Q3Q2Q1Q4Q3Nine Months Ended September 30,
2021202120212020202020212020
Loan type
Multi-family$— $— $1,132 $— $— $1,132 $— 
Commercial & industrial116 (283)375 155 (55)208 (16)
Commercial real estate owner occupied50 (1)134 12 44 183 39 
Commercial real estate non-owner occupied943 (59)(10)(35)8,923 874 24,521 
Construction(3)(114)(5)(6)(6)(122)(122)
Residential54 (12)40 46 (17)82 (72)
Installment5,944 7,060 10,855 8,300 8,410 23,859 21,985 
Total net charge-offs (recoveries) from loans held for investment$7,104 $6,591 $12,521 $8,472 $17,299 $26,216 $46,335 


15



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in Customers' industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP.
The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.
Core Earnings - Customers Bancorp
Nine Months Ended
September 30,
Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
(dollars in thousands except per share data)USDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer shareUSDPer share
GAAP net income to common shareholders$110,241 $3.25 $58,042 $1.72 $33,204 $1.01 $52,831 $1.65 $47,085 $1.48 $201,487 $6.02 $65,706 $2.07 
Reconciling items (after tax):
Net loss from discontinued operations— — — — 38,036 1.16 2,317 0.07 532 0.02 38,036 1.14 8,145 0.26 
Severance expense— — 1,517 0.04 — — — — — — 1,517 0.05 — — 
Merger and acquisition related expenses— — — — 320 0.01 508 0.02 530 0.02 320 0.01 530 0.02 
Legal reserves897 0.03 — — — — — — 258 0.01 897 0.03 258 0.01 
(Gains) losses on investment securities(4,591)(0.14)(2,694)(0.08)(18,773)(0.57)(1,419)(0.04)(9,662)(0.30)(26,058)(0.78)(15,993)(0.51)
Loss on sale of foreign subsidiaries— — 2,150 0.06 — — — — — — 2,150 0.06 — — 
Loss on cash flow hedge derivative terminations— — — — 18,716 0.57 — — — — 18,716 0.56 — — 
Derivative credit valuation adjustment(198)(0.01)288 0.01 (1,195)(0.04)(448)(0.01)(304)(0.01)(1,105)(0.03)6,259 0.20 
Risk participation agreement mark-to-market adjustment— — — — — — — — — — — — (1,080)(0.03)
Deposit relationship adjustment fees4,707 0.14 — — — — — — — — 4,707 0.14 — — 
Loss on redemption of preferred stock2,820 0.08 — — — — — — — — 2,820 0.08 — — 
Unrealized losses on loans held for sale— — — — — — 799 0.03 — — — — 1,114 0.04 
Core earnings$113,876 $3.36 $59,303 $1.76 $70,308 $2.14 $54,588 $1.71 $38,439 $1.21 $243,487 $7.27 $64,939 $2.05 


16



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Core Return on Average Assets - Customers Bancorp
Nine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net income$116,042 $61,341 $36,595 $56,245 $50,515 $213,978 $76,332 
Reconciling items (after tax):
Net loss from discontinued operations— — 38,036 2,317 532 38,036 8,145 
Severance expense— 1,517 — — — 1,517 — 
Merger and acquisition related expenses
— — 320 508 530 320 530 
Legal reserves897 — — — 258 897 258 
(Gains) losses on investment securities(4,591)(2,694)(18,773)(1,419)(9,662)(26,058)(15,993)
Loss on sale of foreign subsidiaries— 2,150 — — — 2,150 — 
Loss on cash flow hedge derivative terminations— — 18,716 — — 18,716 — 
Derivative credit valuation adjustment(198)288 (1,195)(448)(304)(1,105)6,259 
Risk participation agreement mark-to-market adjustment— — — — — — (1,080)
Deposit relationship adjustment fees4,707 — — — — 4,707 — 
Unrealized losses on loans held for sale— — — 799 — — 1,114 
Core net income
$116,857 $62,602 $73,699 $58,002 $41,869 $253,158 $75,565 
Average total assets
$19,739,340 $19,306,948 $18,525,721 $18,250,719 $17,865,574 $19,195,114 $14,716,390 
Core return on average assets2.35 %1.30 %1.61 %1.26 %0.93 %1.76 %0.69 %


Adjusted Net Income and Adjusted ROAA - Pre-Tax Pre-Provision - Customers Bancorp
Nine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net income$116,042 $61,341 $36,595 $56,245 $50,515 $213,978 $76,332 
Reconciling items:
Income tax expense
36,263 20,124 17,560 23,447 12,016 73,947 23,270 
Provision (benefit) for credit losses on loans and leases
13,164 3,291 (2,919)(2,913)12,955 13,536 65,688 
Provision (benefit) for credit losses on unfunded commitments669 45 (1,286)(968)(527)(572)(132)
Severance expense— 2,004 — — — 2,004 — 
Net loss from discontinued operations— — 38,036 2,317 532 38,036 8,145 
Merger and acquisition related expenses
— — 418 709 658 418 658 
Legal reserves1,185 — — — 320 1,185 320 
(Gains) losses on investment securities(6,063)(3,558)(24,540)(1,431)(11,945)(34,161)(20,095)
Loss on sale of foreign subsidiaries— 2,840 — — — 2,840 — 
Loss on cash flow hedge derivative terminations— — 24,467 — — 24,467 — 
Derivative credit valuation adjustment(261)380 (1,562)(625)(378)(1,443)8,073 
Risk participation agreement mark-to-market adjustment— — — — — — (1,407)
Deposit relationship adjustment fees6,216 — — — — 6,216 — 
Unrealized losses on loans held for sale— — — 1,115 — — 1,450 
Adjusted net income - pre-tax pre-provision
$167,215 $86,467 $86,769 $77,896 $64,146 $340,451 $162,302 
Average total assets
$19,739,340 $19,306,948 $18,525,721 $18,250,719 $17,865,574 $19,195,114 $14,716,390 
Adjusted ROAA - pre-tax pre-provision3.36 %1.80 %1.90 %1.70 %1.43 %2.37 %1.47 %



17



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Core Return on Average Common Equity - Customers Bancorp
Nine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net income to common shareholders$110,241 $58,042 $33,204 $52,831 $47,085 $201,487 $65,706 
Reconciling items (after tax):
Net loss from discontinued operations— — 38,036 2,317 532 38,036 8,145 
Severance expense— 1,517 — — — 1,517 — 
Merger and acquisition related expenses
— — 320 508 530 320 530 
Legal reserves897 — — — 258 897 258 
(Gains) losses on investment securities(4,591)(2,694)(18,773)(1,419)(9,662)(26,058)(15,993)
Loss on sale of foreign subsidiaries— 2,150 — — — 2,150 — 
Loss on cash flow hedge derivative terminations— — 18,716 — — 18,716 — 
Derivative credit valuation adjustment(198)288 (1,195)(448)(304)(1,105)6,259 
Risk participation agreement mark-to-market adjustment— — — — — — (1,080)
Deposit relationship adjustment fees4,707 — — — — 4,707 — 
Loss on redemption of preferred stock2,820 — — — — 2,820 — 
Unrealized losses on loans held for sale— — — 799 — — 1,114 
Core earnings
$113,876 $59,303 $70,308 $54,588 $38,439 $243,487 $64,939 
Average total common shareholders' equity $1,071,566 $1,002,624 $918,795 $866,411 $812,577 $998,221 $797,430 
Core return on average common equity42.16 %23.72 %31.03 %25.06 %18.82 %32.61 %10.88 %

Adjusted ROCE - Pre-Tax Pre-Provision - Customers Bancorp
Nine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net income to common shareholders$110,241 $58,042 $33,204 $52,831 $47,085 $201,487 $65,706 
Reconciling items:
Income tax expense
36,263 20,124 17,560 23,447 12,016 73,947 23,270 
Provision (benefit) for credit losses on loan and leases
13,164 3,291 (2,919)(2,913)12,955 13,536 65,688 
Provision (benefit) for credit losses on unfunded commitments669 45 (1,286)(968)(527)(572)(132)
Net loss from discontinued operations— — 38,036 2,317 532 38,036 8,145 
Severance expense— 2,004 — — — 2,004 — 
Merger and acquisition related expenses
— — 418 709 658 418 658 
Legal reserves1,185 — — — 320 1,185 320 
(Gains) losses on investment securities(6,063)(3,558)(24,540)(1,431)(11,945)(34,161)(20,095)
Loss on sale of foreign subsidiaries— 2,840 — — — 2,840 — 
Loss on cash flow hedge derivative terminations— — 24,467 — — 24,467 — 
Derivative credit valuation adjustment(261)380 (1,562)(625)(378)(1,443)8,073 
Risk participation agreement mark-to-market adjustment— — — — — — (1,407)
Deposit relationship adjustment fees6,216 — — — — 6,216 — 
Loss on redemption of preferred stock2,820 — — — — 2,820 — 
Unrealized losses on loans held for sale— — — 1,115 — — 1,450 
Pre-tax pre-provision adjusted net income available to common shareholders
$164,234 $83,168 $83,378 $74,482 $60,716 $330,780 $151,676 
Average total common shareholders' equity
$1,071,566 $1,002,624 $918,795 $866,411 $812,577 $998,221 $797,430 
Adjusted ROCE - pre-tax pre-provision60.81 %33.27 %36.80 %34.20 %29.73 %44.30 %25.41 %


18



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Net Interest Margin, Tax Equivalent - Customers Bancorp
Nine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net interest income$219,892 $138,757 $132,731 $122,946 $107,439 $491,380 $280,742 
Tax-equivalent adjustment290 289 292 219 225 871 655 
Net interest income tax equivalent$220,182 $139,046 $133,023 $123,165 $107,664 $492,251 $281,397 
Average total interest earning assets$19,033,826 $18,698,996 $17,943,944 $17,601,999 $17,121,145 $18,562,912 $14,037,262 
Net interest margin, tax equivalent4.59 %2.98 %3.00 %2.78 %2.50 %3.55 %2.68 %

Net Interest Margin, Tax Equivalent, Excluding PPP - Customers BancorpNine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net interest income$219,892 $138,757 $132,731 $122,946 $107,439 $491,380 $280,742 
PPP net interest income(112,005)(35,785)(34,842)(25,257)(20,018)(182,632)(29,326)
Tax-equivalent adjustment290 289 292 219 225 871 655 
Net interest income, tax equivalent, excluding PPP$108,177 $103,261 $98,181 $97,908 $87,646 $309,619 $252,071 
GAAP average total interest earning assets$19,033,826 $18,698,996 $17,943,944 $17,601,999 $17,121,145 $18,562,912 $14,037,262 
Average PPP loans(5,778,367)(6,133,184)(4,623,213)(4,782,606)(4,909,197)(5,515,819)(2,563,299)
Adjusted average total interest earning assets$13,255,459 $12,565,812 $13,320,731 $12,819,393 $12,211,948 $13,047,093 $11,473,963 
Net interest margin, tax equivalent, excluding PPP3.24 %3.30 %2.99 %3.04 %2.86 %3.17 %2.93 %

Core Efficiency Ratio - Customers Bancorp
Nine Months Ended
September 30,
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 202020212020
GAAP net interest income$219,892 $138,757 $132,731 $122,946 $107,439 $491,380 $280,742 
GAAP non-interest income$25,586 $16,822 $18,468 $16,083 $24,864 $60,876 $47,736 
(Gains) losses on investment securities(6,063)(3,558)(24,540)(1,431)(11,945)(34,161)(20,095)
Derivative credit valuation adjustment(261)380 (1,562)(625)(378)(1,443)8,073 
Risk participation agreement mark-to-market adjustment— — — — — — (1,407)
Unrealized losses on loans held for sale— — — 1,115 — — 1,450 
Loss on cash flow hedge derivative terminations— — 24,467 — — 24,467 — 
Loss on sale of foreign subsidiaries— 2,840 — — — 2,840 — 
Core non-interest income19,262 16,484 16,833 15,142 12,541 52,579 35,757 
Core revenue$239,154 $155,241 $149,564 $138,088 $119,980 $543,959 $316,499 
GAAP non-interest expense$80,009 $70,823 $61,927 $59,933 $56,285 $212,759 $155,043 
Severance expense— (2,004)— — — (2,004)— 
Legal reserves(1,185)— — — (320)(1,185)(320)
Merger and acquisition related expenses— — (418)(709)(658)(418)(658)
Deposit relationship adjustment fees(6,216)— — — — (6,216)— 
Core non-interest expense$72,608 $68,819 $61,509 $59,224 $55,307 $202,936 $154,065 
Core efficiency ratio (1)
30.36 %44.33 %41.13 %42.89 %46.10 %37.31 %48.68 %

(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.



19



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)

Tangible Common Equity to Tangible Assets - Customers Bancorp
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 2020
GAAP total shareholders' equity$1,284,299 $1,250,729 $1,188,721 $1,117,086 $1,051,491 
Reconciling items:
   Preferred stock(137,794)(217,471)(217,471)(217,471)(217,471)
   Goodwill and other intangibles (1)
(3,794)(3,853)(3,911)(14,298)(14,437)
Tangible common equity$1,142,711 $1,029,405 $967,339 $885,317 $819,583 
GAAP total assets$19,108,922 $19,635,108 $18,817,660 $18,439,248 $18,778,727 
Reconciling items:
Goodwill and other intangibles (1)
(3,794)(3,853)(3,911)(14,298)(14,437)
Tangible assets$19,105,128 $19,631,255 $18,813,749 $18,424,950 $18,764,290 
Tangible common equity to tangible assets5.98 %5.24 %5.14 %4.80 %4.37 %
(1) Includes goodwill and other intangibles reported in assets of discontinued operations.
Tangible Book Value per Common Share - Customers Bancorp
(dollars in thousands except share and per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 2020
GAAP total shareholders' equity$1,284,299 $1,250,729 $1,188,721 $1,117,086 $1,051,491 
Reconciling Items:
   Preferred stock(137,794)(217,471)(217,471)(217,471)(217,471)
   Goodwill and other intangibles (1)
(3,794)(3,853)(3,911)(14,298)(14,437)
Tangible common equity$1,142,711 $1,029,405 $967,339 $885,317 $819,583 
Common shares outstanding32,537,976 32,353,256 32,238,762 31,705,088 31,555,124 
Tangible book value per common share$35.12 $31.82 $30.01 $27.92 $25.97 
(1) Includes goodwill and other intangibles reported in assets of discontinued operations.


Total Loans and Leases, excluding PPP
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 2020
Total loans and leases$15,515,537 $16,967,022 $16,168,306 $15,832,251 $16,605,279 
Loans receivable, PPP(4,957,357)(6,305,056)(5,178,089)(4,561,365)(4,964,105)
Loans and leases, excluding PPP$10,558,180 $10,661,966 $10,990,217 $11,270,886 $11,641,174 

Total Assets, excluding PPP
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 2020
Total assets$19,108,922 $19,635,108 $18,817,660 $18,439,248 $18,778,727 
Loans receivable, PPP(4,957,357)(6,305,056)(5,178,089)(4,561,365)(4,964,105)
Total assets, excluding PPP$14,151,565 $13,330,052 $13,639,571 $13,877,883 $13,814,622 



20



CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)

Coverage of credit loss reserves for loans and leases held for investment, excluding PPP
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 2020
Loans and leases receivable$12,927,956 $14,077,198 $12,714,578 $12,136,733 $12,664,997 
Loans receivable, PPP(4,957,357)(6,305,056)(5,178,089)(4,561,365)(4,964,105)
Loans and leases held for investment, excluding PPP$7,970,599 $7,772,142 $7,536,489 $7,575,368 $7,700,892 
Allowance for credit losses on loans and leases$131,496 $125,436 $128,736 $144,176 $155,561 
Coverage of credit loss reserves for loans and leases held for investment, excluding PPP1.65 %1.61 %1.71 %1.90 %2.02 %
Tangible Common Equity to Tangible Assets, excluding PPP - Customers Bancorp
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020Q3 2020
GAAP total shareholders' equity$1,284,299 $1,250,729 $1,188,721 $1,117,086 $1,051,491 
Reconciling items:
   Preferred stock(137,794)(217,471)(217,471)(217,471)(217,471)
   Goodwill and other intangibles (1)
(3,794)(3,853)(3,911)(14,298)(14,437)
Tangible common equity$1,142,711 $1,029,405 $967,339 $885,317 $819,583 
GAAP total assets$19,108,922 $19,635,108 $18,817,660 $18,439,248 $18,778,727 
Loans receivable, PPP(4,957,357)(6,305,056)(5,178,089)(4,561,365)(4,964,105)
Total assets, excluding PPP$14,151,565 $13,330,052 $13,639,571 $13,877,883 $13,814,622 
Reconciling items:
Goodwill and other intangibles (1)
(3,794)(3,853)(3,911)(14,298)(14,437)
Tangible assets$14,147,771 $13,326,199 $13,635,660 $13,863,585 $13,800,185 
Tangible common equity to tangible assets8.08 %7.72 %7.09 %6.39 %5.94 %
(1) Includes goodwill and other intangibles reported in assets of discontinued operations.

Deferments to total loans and leases, excluding PPP
(dollars in thousands except per share data)Q3 2021Q2 2021Q1 2021Q4 2020
Total loans and leases$15,515,537 $16,967,022 $16,168,306 $15,832,251 
Loans receivable, PPP(4,957,357)(6,305,056)(5,178,089)(4,561,365)
Total loans and leases, excluding PPP$10,558,180 $10,661,966 $10,990,217 $11,270,886 
Commercial deferments$73,400 $89,800 $176,100 $202,100 
Consumer deferments6,708 8,400 13,000 16,400 
Total deferments$80,108 $98,200 $189,100 $218,500 
Commercial deferments to total loans and leases, excluding PPP0.7 %0.8 %1.6 %1.8 %
Consumer deferments to total loans and leases, excluding PPP0.1 0.1 0.1 0.1 
Total deferments to total loans and leases, excluding PPP0.8 %0.9 %1.7 %1.9 %


21