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Derivative Instruments and Hedging Activities (Tables)
3 Months Ended
Mar. 31, 2020
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Fair Value of Derivative Financial Instruments
The following tables present the fair value of Customers' derivative financial instruments as well as their presentation on the balance sheet as of March 31, 2020 and December 31, 2019.
 March 31, 2020
 Derivative AssetsDerivative Liabilities
(amounts in thousands)Balance Sheet LocationFair ValueBalance Sheet LocationFair Value
Derivatives designated as cash flow hedges:
Interest rate swapsOther assets$578  Other liabilities$48,344  
Total$578  $48,344  
Derivatives not designated as hedging instruments:
Interest rate swapsOther assets$65,207  Other liabilities$69,259  
Interest rate capsOther assets18  Other liabilities18  
Credit contractsOther assets431  Other liabilities568  
Residential mortgage loan commitmentsOther assets215  Other liabilities—  
Total$65,871  $69,845  
December 31, 2019
Derivative AssetsDerivative Liabilities
(amounts in thousands)Balance Sheet LocationFair ValueBalance Sheet LocationFair Value
Derivatives designated as cash flow hedges:
Interest rate swapsOther assets$—  Other liabilities$21,374  
Total$—  $21,374  
Derivatives not designated as hedging instruments:
Interest rate swapsOther assets$23,301  Other liabilities$24,797  
Interest rate capsOther assets Other liabilities 
Credit contractsOther assets219  Other liabilities(241) 
Residential mortgage loan commitmentsOther assets79  Other liabilities—  
Total$23,608  $24,565  
Effect of Derivative Financial Instruments on Comprehensive Income
The following tables present amounts included in the consolidated statements of income related to derivatives not designated as hedges for the three months ended March 31, 2020 and 2019.
Amount of Income (Loss) Recognized in Earnings
Three Months Ended March 31,
(amounts in thousands)Income Statement Location20202019
Derivatives not designated as hedging instruments:
Interest rate swapsOther non-interest income$(1,015) $(287) 
Interest rate capsOther non-interest income—  —  
Credit contractsOther non-interest income(132) 102  
Residential mortgage loan commitmentsMortgage banking income137   
Total$(1,010) $(177) 
Effect of Derivative Instruments on Comprehensive Income

The following table presents the effect of Customers' derivative financial instruments on comprehensive income for the three months ended March 31, 2020 and 2019.
 
Three months ended
March 31,
Three months ended
March 31,
Amount of Gain (Loss) Recognized in OCI on Derivatives (1)
Location of Gain (Loss) Reclassified from Accumulated OCI into Income Amount of Gain (Loss) Reclassified from Accumulated OCI into Income
(amounts in thousands)2020201920202019
Derivatives in cash flow hedging relationships:
Interest rate swaps$(20,346) $(5,135) Interest expense$(1,478) $413  
(1) Amounts presented are net of taxes. See NOTE 4 - CHANGES IN ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) for the total effect on other comprehensive income (loss) from derivatives designated as cash flow hedges for the periods presented.
Summary of Offsetting of Financial Assets and Derivative Assets
The following tables present derivative instruments that are subject to enforceable master netting arrangements. Customers' interest rate swaps and interest rate caps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps and interest rate caps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. Customers has not made a policy election to offset its derivative positions.
 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
March 31, 2020
Interest rate derivative assets with institutional counterparties$578  $—  $—  $578  
Interest rate derivative liabilities with institutional counterparties$117,602  $—  $(117,602) $—  

 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2019
Interest rate derivative assets with institutional counterparties$432  $—  $—  $432  
Interest rate derivative liabilities with institutional counterparties$45,727  $—  $(45,727) $—  
Summary of Offsetting of Financial Liabilities and Derivative Liabilities
The following tables present derivative instruments that are subject to enforceable master netting arrangements. Customers' interest rate swaps and interest rate caps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps and interest rate caps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. Customers has not made a policy election to offset its derivative positions.
 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
March 31, 2020
Interest rate derivative assets with institutional counterparties$578  $—  $—  $578  
Interest rate derivative liabilities with institutional counterparties$117,602  $—  $(117,602) $—  

 Gross Amounts Recognized on the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Financial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2019
Interest rate derivative assets with institutional counterparties$432  $—  $—  $432  
Interest rate derivative liabilities with institutional counterparties$45,727  $—  $(45,727) $—