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Derivative Instruments and Hedging Activities (Tables)
12 Months Ended
Dec. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Fair Value of Derivative Financial Instruments
The following table presents the fair value of Customers’ derivative financial instruments as well as their presentation on the consolidated balance sheets at December 31, 2019 and 2018.
December 31, 2019
Derivative AssetsDerivative Liabilities
(amounts in thousands)Balance Sheet LocationFair ValueBalance Sheet LocationFair Value
Derivatives designated as cash flow hedges:
     Interest rate swapsOther assets$—  Other liabilities$21,374  
          Total$—  $21,374  
Derivatives not designated as hedging instruments:
     Interest rate swapsOther assets$23,301  Other liabilities$24,797  
Interest rate capsOther assets Other liabilities 
     Credit contractsOther assets219  Other liabilities(241) 
     Residential mortgage loan commitmentsOther assets79  Other liabilities—  
          Total$23,608  $24,565  

 December 31, 2018
Derivative AssetsDerivative Liabilities
(amounts in thousands)Balance Sheet LocationFair ValueBalance Sheet LocationFair Value
Derivatives designated as cash flow hedges:
     Interest rate swapsOther assets$256  Other liabilities$1,502  
          Total$256  $1,502  
Derivatives not designated as hedging instruments:
     Interest rate swapsOther assets$14,300  Other liabilities$14,730  
     Credit contractsOther assets68  Other liabilities54  
 Residential mortgage loan commitmentsOther assets69  Other liabilities—  
Total$14,437  $14,784  
Effect of Derivative Instruments on Comprehensive Income
The following table presents amounts included in the consolidated statements of income related to derivatives not designated as hedges for the years ended December 31, 2019, 2018 and 2017.
Amount of Income Recognized in Earnings
For the Years Ended December 31,
 
(amounts in thousands)Income Statement Location201920182017
Derivatives not designated as hedging instruments:
     Interest rate swaps (1)
Other non-interest income$2,549  $3,409  $604  
     Interest rate capsOther non-interest income24  —  —  
     Credit contractsOther non-interest income589  127  171  
     Residential mortgage loan commitmentsMortgage banking income10   15  
          Total$3,172  $3,545  $790  
(1)Includes income recognized from discontinued cash flow hedges for the year ended December 31, 2018.

Effect of Derivative Instruments on Comprehensive Income
The following table presents the effect of Customers' derivative financial instruments on comprehensive income for the years ended December 31, 2019, 2018 and 2017.
For the Year Ended December 31,
Amount of Gain (Loss) Recognized in OCI on Derivatives (1)
Location of Gain (Loss) Reclassified from Accumulated OCI into IncomeAmount of Gain (Loss) Reclassified from Accumulated OCI into Income
(amounts in thousands)201920182017201920182017
Derivatives in cash flow hedging relationships:
     Interest rate swaps$(15,656) $1,477  $406  Interest expense$(1,407) $95  $(2,634) 
Other non-interest income (2)
—  2,822  —  
$(1,407) $2,917  $(2,634) 
(1)Amounts presented are net of taxes. See Note 4 - CHANGES IN ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) for the total effect on other comprehensive income (loss) from derivatives designated as cash flow hedges for the periods presented.
(2)Includes income recognized from discontinued cash flow hedges.
Summary of Offsetting of Financial Assets and Derivative Assets
The following tables present derivative instruments that are subject to enforceable master netting arrangements. Customers' interest rate swaps and interest rate caps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps and interest rate caps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. Customers has not made a policy election to offset its derivative positions.
Gross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Gross Amounts Recognized on the Consolidated Balance SheetsFinancial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2019
Interest rate derivative assets with institutional counterparties$432  $—  $—  $432  
Interest rate derivative liabilities with institutional counterparties$45,727  $—  $(45,727) $—  

Gross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Gross Amounts Recognized on the Consolidated Balance SheetsFinancial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2018
Interest rate derivative assets with institutional counterparties$7,529  $—  $1,860  $5,669  
Interest rate derivative liabilities with institutional counterparties$9,077  $—  $(702) $8,375  
Summary of Offsetting of Financial Liabilities and Derivative Liabilities
The following tables present derivative instruments that are subject to enforceable master netting arrangements. Customers' interest rate swaps and interest rate caps with institutional counterparties are subject to master netting arrangements and are included in the table below. Interest rate swaps and interest rate caps with commercial banking customers and residential mortgage loan commitments are not subject to master netting arrangements and are excluded from the table below. Customers has not made a policy election to offset its derivative positions.
Gross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Gross Amounts Recognized on the Consolidated Balance SheetsFinancial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2019
Interest rate derivative assets with institutional counterparties$432  $—  $—  $432  
Interest rate derivative liabilities with institutional counterparties$45,727  $—  $(45,727) $—  

Gross Amounts Not Offset in the Consolidated Balance Sheet
(amounts in thousands)Gross Amounts Recognized on the Consolidated Balance SheetsFinancial InstrumentsCash Collateral Received/(Posted)Net Amount
December 31, 2018
Interest rate derivative assets with institutional counterparties$7,529  $—  $1,860  $5,669  
Interest rate derivative liabilities with institutional counterparties$9,077  $—  $(702) $8,375