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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
12 Months Ended
Jan. 31, 2026
Jan. 31, 2025
Jan. 31, 2024
Cash flows from operating activities      
Net loss $ (189,024) $ (255,536) $ (257,030)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:      
Allowance for expected credit losses 1,868 3,190 3,140
Depreciation and amortization 22,037 17,543 14,344
Amortization of deferred contract acquisition costs 27,849 25,907 21,972
Stock-based compensation expense 214,843 211,271 202,418
Net accretion of discount on marketable securities (2,129) (5,510) (3,391)
Non-cash lease expense 18,265 17,967 18,090
Impairment of long-lived assets 30,716 6,785 5,009
Amortization of discount on revolving credit facility and term loan issuance costs 122 122 122
Changes in operating assets and liabilities:      
Accounts receivable (23,472) (4,661) (9,527)
Prepaid expenses and other current assets (28,823) (20,427) (25,594)
Other assets (631) (4,400) (468)
Accounts payable 7,317 4,443 (569)
Accrued expenses and other liabilities 3,408 6,604 (5,206)
Deferred revenue 31,053 31,581 37,623
Operating lease liabilities (23,038) (19,954) (18,864)
Net cash provided by (used in) operating activities 90,361 14,925 (17,931)
Cash flows from investing activities      
Purchases of marketable securities (179,155) (234,448) (319,133)
Sales of marketable securities 23,436 0 18
Maturities of marketable securities 206,264 240,601 43,141
Purchases of property and equipment (3,792) (5,569) (7,721)
Capitalized internal-use software costs (9,587) (6,713) (5,440)
Net cash provided by (used in) investing activities 37,166 (6,129) (289,135)
Cash flows from financing activities      
Repayment of term loan (3,750) (2,500) (3,125)
Repurchases of common stock (132,206) (78,354) 0
Proceeds from exercise of stock options 5,021 9,101 4,843
Proceeds from employee stock purchase plan 13,012 13,665 15,069
Taxes paid related to net share settlement of equity awards 0 (5) (10)
Net cash (used in) provided by financing activities (117,923) (58,093) 16,777
Effect of foreign exchange rates on cash, cash equivalents, and restricted cash 5,785 (2,502) 389
Net increase (decrease) in cash, cash equivalents, and restricted cash 15,389 (51,799) (289,900)
Cash, cash equivalents, and restricted cash      
Beginning of period 184,864 236,663 526,563
End of period 200,253 184,864 236,663
Reconciliation of cash, cash equivalents, and restricted cash to the consolidated balance sheets      
Cash and cash equivalents 199,835 184,728 236,663
Restricted cash 418 136 0
Total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows 200,253 184,864 236,663
Supplemental cash flow data      
Cash paid for income taxes 5,025 4,254 3,354
Cash paid for interest 2,882 5,938 3,609
Supplemental non-cash investing and financing information      
Purchase of property and equipment in accounts payable and accrued expenses 2,501 633 140
Vesting of early exercised stock options 0 0 109
Stock-based compensation expense capitalized for software development $ 6,877 $ 4,596 $ 3,778