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Table of Contents

DeferredTaxAssetsDeferredIncome

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2023

or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                     

to                     

Commission File Number: 001-37477

TELADOC HEALTH, INC.

(Exact name of registrant as specified in its charter)

Delaware

04-3705970

(State of incorporation)

(I.R.S. Employer Identification No.)

2 Manhattanville Road, Suite 203

Purchase, New York

10577

(Address of principal executive office)

(Zip code)

(203635-2002

(Registrant’s telephone number including area

code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common Stock, par value $0.001 per share

TDOC

The New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes   No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes    No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes    No  

As of April 26, 2023, the Registrant had 163,670,601 shares of Common Stock outstanding.

Table of Contents

TELADOC HEALTH, INC.

QUARTERLY REPORT ON FORM 10-Q

For the period ended March 31, 2023

TABLE OF CONTENTS

Page
Number

PART I

Financial Information

2

Item 1.

Financial Statements

2

Condensed Consolidated Balance Sheets as of March 31, 2023 (unaudited) and December 31, 2022

2

Condensed Consolidated Statements of Operations and Comprehensive Loss (unaudited) for the quarters ended March 31, 2023 and 2022

3

Condensed Consolidated Statements of Stockholders’ Equity (unaudited) for the quarters ended March 31, 2023 and 2022

4

Condensed Consolidated Statements of Cash Flows (unaudited) for the quarters ended March 31, 2023 and 2022

5

Notes to Unaudited Condensed Consolidated Financial Statements

6

Item 2.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

23

Item 3.

Quantitative and Qualitative Disclosures About Market Risk

31

Item 4.

Controls and Procedures

32

PART II

Other Information

33

Item 1.

Legal Proceedings

33

Item 1A.

Risk Factors

33

Item 6.

Exhibits

34

Exhibit Index

34

Signatures

35

1

Table of Contents

PART I

FINANCIAL INFORMATION

ITEM 1. Financial Statements

TELADOC HEALTH, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data, unaudited)

March 31,

December 31,

    

2023

    

2022

Assets

Current assets:

Cash and cash equivalents

$

888,579

$

918,182

Accounts receivable, net of allowance for doubtful accounts of $6,106 and $4,324, respectively

 

215,981

 

210,554

Inventories

45,801

56,342

Prepaid expenses and other current assets

 

136,346

 

130,310

Total current assets

 

1,286,707

 

1,315,388

Property and equipment, net

 

29,791

 

29,641

Goodwill

 

1,073,190

 

1,073,190

Intangible assets, net

 

1,815,948

 

1,836,765

Operating lease - right-of-use assets

39,518

41,831

Other assets

 

63,993

 

48,540

Total assets

$

4,309,147

$

4,345,355

Liabilities and stockholders’ equity

Current liabilities:

Accounts payable

$

38,625

$

47,690

Accrued expenses and other current liabilities

 

184,642

 

168,693

Accrued compensation

 

50,900

 

81,554

Deferred revenue-current

95,930

90,457

Advances from financing companies

11,247

11,375

Total current liabilities

 

381,344

 

399,769

Other liabilities

 

1,749

 

1,618

Operating lease liabilities, net of current portion

35,927

38,042

Deferred revenue, net of current portion

4,117

3,872

Advances from financing companies, net of current portion

8,037

8,082

Deferred taxes, net

 

50,613

 

50,939

Convertible senior notes, net

1,536,134

1,535,288

Commitments and contingencies (Note 12)

Stockholders’ equity:

Common stock, $0.001 par value; 300,000,000 shares authorized; 163,919,394 shares and 162,840,360 shares issued and outstanding as of March 31, 2023 and December 31, 2022, respectively

 

164

 

163

Additional paid-in capital

 

17,409,574

 

17,358,645

Accumulated deficit

 

(15,077,515)

 

(15,008,287)

Accumulated other comprehensive loss

(40,997)

(42,776)

Total stockholders’ equity

 

2,291,226

 

2,307,745

Total liabilities and stockholders’ equity

$

4,309,147

$

4,345,355

See accompanying notes to unaudited condensed consolidated financial statements.

2

Table of Contents

TELADOC HEALTH, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

(In thousands, except share and per share data, unaudited)

Quarter Ended March 31,

 

    

2023

2022

 

Revenue

$

629,244

    

$

565,350

    

Expenses:

Cost of revenue (exclusive of depreciation and amortization, which is shown separately below)

190,107

187,025

Operating expenses:

Advertising and marketing

176,790

133,600

Sales

54,490

 

58,329

Technology and development

 

86,985

 

87,412

General and administrative

 

114,145

 

104,923

Acquisition, integration, and transformation costs

5,944

 

4,507

Restructuring costs

8,102

0

Depreciation and amortization

 

69,783

 

58,933

Goodwill impairment

0

6,600,000

Total expenses

706,346

7,234,729

Loss from operations

 

(77,102)

 

(6,669,379)

Other income, net

(4,907)

(724)

Interest (income) expense, net

 

(3,648)

 

5,480

Loss before provision for income taxes

 

(68,547)

 

(6,674,135)

Provision for income taxes

 

681

 

388

Net loss

(69,228)

(6,674,523)

Other comprehensive income (loss), net of tax:

Currency translation adjustment and other

1,779

(5,139)

Comprehensive loss

$

(67,449)

$

(6,679,662)

Net loss per share, basic and diluted

$

(0.42)

$

(41.58)

 

 

Weighted-average shares used to compute basic and diluted net loss per share

162,922,691

160,532,301

See accompanying notes to unaudited condensed consolidated financial statements.

3

Table of Contents

TELADOC HEALTH, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(In thousands, except share data, unaudited)

Accumulated

Additional

Other

Total

Common Stock

Paid-In

Accumulated

Comprehensive

Stockholders’

Shares

   

Amount

   

Capital

   

Deficit

   

Gain (Loss)

   

Equity

Balance as of December 31, 2022

162,840,360

$

163

$

17,358,645

$

(15,008,287)

$

(42,776)

$

2,307,745

Exercise of stock options

28,127

0

296

0

0

296

Issuance of common stock upon vesting of restricted stock units

1,050,907

1

(1)

0

0

0

Stock-based compensation

0

0

50,634

0

0

50,634

Other comprehensive income, net of tax

0

0

0

0

1,779

1,779

Net loss

0

0

0

(69,228)

0

(69,228)

Balances as of March 31, 2023

163,919,394

$

164

$

17,409,574

$

(15,077,515)

$

(40,997)

$

2,291,226

Balance as of December 31, 2021

160,469,325

$

160

$

17,473,336

$

(1,421,454)

$

(6,285)

$

16,045,757

Cumulative effect adjustment due to adoption of ASU 2020-06

0

0

(363,731)

72,698

0

(291,033)

Exercise of stock options

267,586

0

3,585

0

0

3,585

Issuance of common stock upon vesting of restricted stock units

697,602

1

(1)

0

0

0

Stock-based compensation

0

0

63,963

0

0

63,963

Other comprehensive loss, net of tax

0

0

0

0

(5,139)

(5,139)

Net loss

0

0

0

(6,674,523)

0

(6,674,523)

Balance as of March 31, 2022

161,434,513

$

161

$

17,177,152

$

(8,023,279)

$

(11,424)

$

9,142,610

See accompanying notes to unaudited condensed consolidated financial statements.

4

Table of Contents

TELADOC HEALTH, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands, unaudited)

Quarter Ended March 31,

2023

2022

Cash flows from operating activities:

    

    

    

    

Net loss

$

(69,228)

$

(6,674,523)

Adjustments to reconcile net loss to net cash flows from operating activities:

Goodwill impairment

0

6,600,000

Depreciation and amortization

 

69,783

 

58,933

Depreciation of rental equipment

681

770

Amortization of right-of-use assets

3,056

3,173

Provision for allowances

 

9,034

 

4,591

Stock-based compensation

 

46,038

 

60,436

Deferred income taxes

 

(355)

 

(2,319)

Accretion of interest

845

826

Other, net

(3,522)

0

Changes in operating assets and liabilities:

Accounts receivable

 

(14,046)

 

(27,842)

Prepaid expenses and other current assets

 

(6,165)

 

(18,993)

Inventory

10,000

2,023

Other assets

 

(9,939)

 

(6,047)

Accounts payable

 

(9,132)

 

492

Accrued expenses and other current liabilities

 

15,452

 

11,706

Accrued compensation

 

(32,265)

 

(48,819)

Deferred revenue

5,648

7,479

Operating lease liabilities

(2,858)

(3,626)

Other liabilities

 

129

 

(7)

Net cash provided by (used in) operating activities

 

13,156

 

(31,747)

Cash flows from investing activities:

Capital expenditures

 

(2,363)

 

(3,913)

Capitalized software

 

(43,261)

 

(26,918)

Other, net

0

3,264

Net cash used in investing activities

 

(45,624)

 

(27,567)

Cash flows from financing activities:

Net proceeds from the exercise of stock options

 

296

 

3,585

Proceeds from advances from financing companies

3,375

2,232

Payment against advances from financing companies

(3,548)

(3,921)

Proceeds from employee stock purchase plan

 

2,731

 

3,680

Cash received for withholding taxes on stock-based compensation, net

496

103

Other, net

3

(2,863)

Net cash provided by financing activities

 

3,353

 

2,816

Net decrease in cash and cash equivalents

 

(29,115)

 

(56,498)

Foreign exchange difference

(488)

(538)

Cash and cash equivalents at beginning of the period

 

918,182

 

893,480

Cash and cash equivalents at end of the period

$

888,579

$

836,444

Income taxes paid

$

346

$

261

Interest paid

$

194

$

7

See accompanying notes to unaudited condensed consolidated financial statements.

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TELADOC HEALTH, INC.

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

Note 1. Organization and Description of Business

Teladoc Health, Inc., together with its subsidiaries, is referred to herein as “Teladoc Health,” or the “Company,” and is the global leader in whole person virtual care focusing on forging a new healthcare experience with better convenience, outcomes, and value around the world. The Company’s mission is to empower all people everywhere to live their healthiest lives by transforming the healthcare experience.

The Company was incorporated in the State of Texas in June 2002 and changed its state of incorporation to the State of Delaware in October 2008. Effective August 10, 2018, Teladoc, Inc. changed its corporate name to Teladoc Health, Inc. The Company’s principal executive office is located in Purchase, New York.

Note 2. Basis of Presentation and Principles of Consolidation

The accompanying unaudited condensed consolidated financial statements for the quarters ended March 31, 2023 and 2022, in the opinion of management, reflect all adjustments (consisting of normal recurring accruals) necessary for a fair presentation of the condensed consolidated results of operations, financial position and cash flows of Teladoc Health for the periods presented. However, the financial results for interim periods are not necessarily indicative of the results that may be expected for a full fiscal year or for any other future period.

 

Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles (“GAAP”) in the United States (“U.S.”) have been omitted or condensed pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”). The information in this report should be read in conjunction with the Company’s Annual Report on Form 10-K filed with the SEC for the fiscal year ended December 31, 2022 (the “2022 Form 10-K”), which includes a complete set of footnote disclosures, including the Company’s significant accounting policies.

These consolidated financial statements include the results of Teladoc Health, as well as two professional associations and 10 professional corporations (collectively, the “THMG Association”).

Teladoc Health Medical Group, P.A., formerly Teladoc Physicians, P.A. (“THMG”), is party to a Services Agreement by and among it and the professional associations and professional corporations pursuant to which each professional association and professional corporation provides services to THMG. Each professional association and professional corporation is established pursuant to the requirements of its respective domestic jurisdiction governing the corporate practice of medicine.

The Company holds a variable interest in the THMG Association, which contracts with physicians and other health professionals in order to provide services to Teladoc Health. The THMG Association is considered a variable interest entity (“VIE”) since it does not have sufficient equity to finance its activities without additional subordinated financial support. An enterprise having a controlling financial interest in a VIE must consolidate the VIE if it has both power and benefits—that is, it has (1) the power to direct the activities of a VIE that most significantly impact the VIE’s economic performance (power) and (2) the obligation to absorb losses of the VIE that potentially could be significant to the VIE or the right to receive benefits from the VIE that potentially could be significant to the VIE (benefits). The Company has the power and rights to control all activities of the THMG Association and funds and absorbs all losses of the VIE and appropriately consolidates the THMG Association.

Total revenue and net loss for the VIE were $61.6 million and $0.0 million, and $60.1 million and ($2.3) million, for the quarters ended March 31, 2023 and 2022, respectively. The VIE’s total assets, all of which were current, were $157.6 million and $106.7 million at March 31, 2023 and December 31, 2022, respectively. The VIE’s total liabilities, all of which were current, were $206.2 million and $143.8 million at March 31, 2023 and December 31, 2022, respectively. The VIE’s total stockholders’ deficit was $48.6 million and $37.1 million at March 31, 2023 and December 31, 2022, respectively.

All intercompany transactions and balances have been eliminated.

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Certain prior year amounts have been reclassified to conform to the current year presentation.

Business Combinations

The Company accounts for its business combinations using the acquisition method of accounting. The purchase price is attributed to the fair value of the assets acquired and liabilities assumed. Transaction costs directly attributable to the acquisition are expensed as incurred. Identifiable assets and liabilities acquired or assumed are measured separately at their fair values as of the acquisition date. The excess of the purchase price of acquisition over the fair value of the identifiable net assets of the acquiree is recorded as goodwill. The results of businesses acquired in a business combination are included in the Company’s condensed consolidated financial statements from the date of acquisition.

When the Company issues stock-based or cash awards to an acquired company’s stockholders, the Company evaluates whether the awards are consideration or compensation for post-acquisition services. The evaluation includes, among other things, whether the vesting of the awards is contingent on the continued employment of the acquired company’s stockholders beyond the acquisition date. If continued employment is required for vesting, the awards are treated as compensation for post-acquisition services and recognized as expense over the requisite service period.

Determining the fair value of assets acquired and liabilities assumed requires management to use significant judgment and estimates, including the selection of valuation methodologies, estimates of future revenue and cash flows, discount rates and selection of comparable companies. The estimates and assumptions used to determine the fair values and useful lives of identified intangible assets could change due to numerous factors, including market conditions, technological developments, economic conditions, and competition. In connection with the determination of fair values, the Company may engage a third-party valuation specialist to assist with the valuation of intangible and certain tangible assets acquired and certain obligations assumed. Acquisition-related transaction costs incurred by the Company are not included as a component of consideration transferred but are accounted for as an operating expense in the period in which the costs are incurred.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the condensed consolidated financial statements and accompanying notes. The Company bases its estimates on historical experience, current business and economic factors, and various other assumptions that the Company believes are necessary to form a basis for making judgments about the carrying values of assets and liabilities, the recorded amounts of revenue and expenses, and the disclosure of contingent assets and liabilities. The Company is subject to uncertainties such as the impact of future events, economic and political factors, and changes in the Company’s business environment; therefore, actual results could differ from these estimates. Accordingly, the accounting estimates used in the preparation of the Company’s condensed consolidated financial statements will change as new events occur, as more experience is acquired, as additional information is obtained and as the Company’s operating environment evolves. The Company believes that estimates used in the preparation of these condensed consolidated financial statements are reasonable; however, actual results could differ materially from these estimates.

Changes in estimates are made when circumstances warrant. Such changes in estimates and refinements in estimation methodologies are reflected in the Condensed Consolidated Statement of Operations; if material, the effects of changes in estimates are disclosed in the Notes to Unaudited Condensed Consolidated Financial Statements.

Significant estimates and assumptions by management affect areas including the value and useful life of long-lived assets (including intangible assets), the value of goodwill, the capitalization and amortization of software development costs, deferred device and contract costs, allowances for sales and for doubtful accounts, and the accounting for business combinations. Other significant areas include revenue recognition (including performance guarantees), the accounting for income taxes, contingencies, litigation and related legal accruals, the accounting for stock-based compensation awards, and other items as described in the Summary of Significant Accounting policies in this Quarterly Report and in the 2022 Form 10-K.

Recently Adopted Accounting Standards

In September 2022, the financial accounting standards board issued Accounting Standards Update (“ASU”) 2022-04, “Liabilities – Supplier Finance Programs (Subtopic 405-50) – Disclosure of Supplier Finance Program

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Obligations,” to provide guidance on disclosure requirements for supplier finance programs and improve information transparency by requiring the disclosure of key terms of the program, amounts outstanding that remain unpaid, a description of where those amounts are presented in the balance sheet, and a rollforward of any outstanding obligations. ASU 2022-04 is effective for annual reporting periods, including interim periods therein, beginning after December 15, 2022, except for the amendment on roll forward information, which is effective for fiscal years beginning after December 15, 2023. The adoption of ASU 2022-04 did not have any impact on the Company’s financial information.

Note 3. Revenue, Deferred Revenue, and Deferred Device and Contract Costs

The Company generates access fees from customers, which primarily consist of employers, health plans, hospitals and health systems, insurance and financial services companies (collectively “Clients”), as well as individual members who utilize the Company’s solutions, accessing its professional provider network, hosted virtual healthcare platform, and chronic care management platforms. Visit fee revenue is generated for general medical, expert medical service, and other specialty visits and is reported as a component of other revenue in the condensed consolidated financial statements. Revenue associated with virtual healthcare device equipment sales included with the Company’s hosted virtual healthcare platform is also reported in other revenue. Access fees revenue accounted for 88% and 87% of the Company’s total revenue for the quarters ended March 31, 2023 and 2022, respectively.

The following table presents the Company’s revenues disaggregated by revenue source and also by geography (in thousands):

Quarter Ended

March 31,

    

2023

    

2022

    

Revenue by Type

Access fees

$

550,870

$

491,337

Other

78,374

74,013

Total Revenue

$

629,244

$

565,350

Revenue by Geography

U.S. Revenue

$

541,662

$

491,200

International Revenue

87,582

74,150

Total Revenue

$

629,244

$

565,350

During the fourth quarter of 2022, the Company refined its definition of other revenue to capture revenues associated with visit fee, virtual healthcare device equipment sales, and its hosted virtual healthcare platform. Prior period amounts have been recast to conform with the current presentation.

Deferred Revenue

Deferred revenue represents billed, but unrecognized revenue, and is comprised of fees received in advance of the delivery or completion of the services and amounts received in instances when revenue recognition criteria have not been met. Deferred revenue associated with upfront payments for a device is amortized ratably over the expected member enrollment period. Deferred revenue that will be recognized during the next twelve-month period is recorded as current deferred revenue and the remaining portion is recorded as noncurrent deferred revenue.

For certain services, payment is required for future periods before the service is delivered to the member. The Company records deferred revenue when cash payments are received in advance of the Company’s performance obligation to provide services. Deferred revenue, current plus long-term, was $100.0 million at March 31, 2023 and $87.1 million at March 31, 2022. The net increase of $5.7 million and $7.6 million in the deferred revenue balance for the quarters ended March 31, 2023 and 2022, respectively, was primarily driven by increased cash payments received in advance of satisfying performance obligations primarily related to the services of the BetterHelp segment and, to a lesser extent, the Teladoc Health Integrated Care segment, offset by revenue recognized that was included in the deferred revenue balance at the beginning of the period. The Company anticipates that it will satisfy most of its performance obligation associated with the deferred revenue within the prospective fiscal year. Revenue recognized during the quarter ended March 31, 2023 and 2022 that was included in deferred revenue at the beginning of the periods was $61.5 million and $51.6 million, respectively.

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The Company expects to recognize $87.8 million of revenue throughout the remainder of 2023 and $10.6 million of revenue in the year ending December 31, 2024 related to future performance obligations that are unsatisfied or partially unsatisfied as of March 31, 2023.

Deferred Device and Contract Costs

Deferred device and contract costs are classified as a component of prepaid expenses and other current assets or other assets, depending on term, and consisted of the following (in thousands):

As of March 31,

As of December 31,

    

2023

2022

Deferred device and contract costs, current

$

26,576

$

29,956

Deferred device and contract costs, noncurrent

17,033

8,404

Total deferred device and contract costs

$

43,609

$

38,360

Deferred device and contract costs were as follows (in thousands):

    

Deferred Device and Contract Costs

Beginning balance as of December 31, 2022

$

38,360

Additions

16,572

Cost of revenue recognized

(11,323)

Ending balance as of March 31, 2023

$

43,609

Note 4. Fair Value Measurements

The carrying value of the Company’s cash equivalents, short-term investments, accounts receivable, accounts payable, and accrued liabilities approximates fair value due to their short-term nature.

The Company measures its financial assets and liabilities at fair value at each reporting period using a fair value hierarchy that requires it to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value.

A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:

Level 1—Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active

markets.

Level 2—Include other inputs that are directly or indirectly observable in the marketplace.

Level 3—Unobservable inputs that are supported by little or no market activity.

The Company measures its cash equivalents at fair value on a recurring basis. The Company classifies its cash equivalents within Level 1 because they are valued using observable inputs that reflect quoted prices for identical assets in active markets and quoted prices directly in active markets.

The following tables present information about the Company’s assets and liabilities that are measured at fair value on a recurring basis using the above input categories (in thousands):

March 31, 2023

    

Level 1

    

Level 2

    

Total

Cash and cash equivalents

$

888,579

$

0

$

888,579

December 31, 2022

    

Level 1

    

Level 2

    

Total

Cash and cash equivalents

$

918,182

$

0

$

918,182

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There were no transfers between fair value measurement levels during any of the periods presented.

Note 5. Inventories

Inventories consisted of the following (in thousands):

As of March 31,

As of December 31,

 

    

2023

    

2022

 

Raw materials and purchased parts

$

26,403

$

30,126

Work in process

934

433

Finished goods

26,338

31,977

Inventory reserve

 

(7,874)

 

(6,194)

Total inventories

$

45,801

$

56,342

Note 6. Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):

As of March 31,

As of December 31,

    

2023

    

2022

Prepaid expenses

$

77,526

$

63,159

Deferred device and contract costs, current

 

26,576

29,956

Other receivables

25,099

25,091

Other current assets

7,145

12,104

Total prepaid expenses and other current assets

$

136,346

$

130,310

Note 7. Goodwill

Goodwill consisted of the following (in thousands):

Teladoc Health Integrated Care

BetterHelp

Total

    

Balance as of December 31, 2022 and March 31, 2023

$

0

$

1,073,190

$

1,073,190

Goodwill is net of accumulated impairment losses of $13.4 billion, of which $12.3 billion was recognized prior to the Company reorganizing its reporting structure to include two reportable segments on October 1, 2022 and $1.1 billion was recognized on the goodwill assigned to the Teladoc Health Integrated Care segment.

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Note 8. Intangible Assets, Net and Certain Cloud Computing Costs

Intangible assets, net consisted of the following (in thousands):

Weighted

Average

    

    

Remaining

 

Useful

    

    

Accumulated

    

Net Carrying

Useful Life

Life

Gross Value

Amortization

Value

 

(Years)

March 31, 2023

Client relationships

 

2 to 20 years  

 

$

1,459,719

$

(316,839)

$

1,142,880

13.3

Trademarks

2 to 15 years  

325,368

(111,724)

213,644

6.9

Software

 

3 to 5 years  

 

 

339,643

(94,838)

244,805

2.7

Technology

4 to 7 years

343,070

(128,451)

214,619

4.4

Intangible assets, net

$

2,467,800

$

(651,852)

$

1,815,948

10.1

December 31, 2022

Client relationships

 

2 to 20 years  

 

$

1,458,384

$

(291,993)

$

1,166,391

13.5

Trademarks

2 to 15 years  

325,171

(98,303)

226,868

7.0

Software

 

3 to 5 years  

 

 

294,629

(78,373)

216,256

2.7

Technology

4 to 7 years

343,067

(115,817)

227,250

4.7

Intangible assets, net

$

2,421,251

$

(584,486)

$

1,836,765

10.4

Amortization expense for intangible assets was $66.9 million and $56.6 million for the quarters ended March 31, 2023 and 2022, respectively. Included in the total amortization expense was amortization for capitalized software development cost of $16.6 million and $6.7 million for the quarters ended March 31, 2023 and 2022, respectively.

Net cloud computing costs are recorded in other assets within the balance sheets. As of March 31, 2023 and December 31, 2022, those costs were $32.5 million and $25.4 million, respectively. The associated expense for cloud computing costs is amortized in general and administration expense and was $0.8 million and $0.3 million for the quarters ended March 31 2023 and 2022, respectively.

Note 9. Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):

As of March 31,

As of December 31,

    

2023

    

2022

 

Professional fees

$

14,158

$

10,152

Consulting fees/provider fees

 

22,345

16,407

Client performance guarantees

6,909

4,145

Interest payable

5,811

1,480

Income tax payable

4,694

3,817

Insurance

5,125

5,981

Lease abandonment obligation - current

3,136

0

Marketing

40,427

35,055

Operating lease liabilities – current

12,958

13,592

Franchise and sales taxes

13,272

10,183

Accrued rebates

17,831

14,542

Staff augmentation

4,479

3,391

Other

 

33,497

49,948

Total

$

184,642

$

168,693

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Note 10. Convertible Senior Notes

Outstanding Convertible Senior Notes

As of March 31, 2023, the Company had three series of convertible senior notes outstanding. The issuances of such notes originally consisted of (i) $1.0 billion aggregate principal amount of 1.25% convertible senior notes due 2027 (the “2027 Notes”), issued on May 19, 2020 for net proceeds to the Company of $975.9 million after deducting offering costs of approximately $24.1 million, (ii) $287.5 million aggregate principal amount of 1.375% convertible senior notes due 2025 (the “2025 Notes”), issued on May 8, 2018 for net proceeds to the Company of $279.1 million after deducting offering costs of approximately $8.4 million, and (iii) $550.0 million aggregate principal amount of 0.875% convertible senior notes due 2025 that were issued by Livongo on June 4, 2020 for which the Company had agreed to guarantee Livongo’s obligations (the “Livongo Notes;” and together with the 2027 Notes and the 2025 Notes, the “Notes”). On January 1, 2023, the Company agreed to assume all of Livongo’s rights and obligations under the Livongo Notes and the applicable indenture, and Livongo was released from such obligations.

The following table presents certain terms of the Notes that were outstanding as of March 31, 2023:

2027 Notes

    

2025 Notes

    

Livongo Notes

    

Principal Amount Outstanding as of March 31, 2023 (in millions)

$

1,000.0

$

0.7

$

550.0

Interest Rate Per Year

1.25

%  

1.375

%  

0.875

%

Fair Value as of March 31, 2023 (in millions) (1)

$

771.3

$

0.4

$

484.3

Fair Value as of December 31, 2022 (in millions) (1)

$

768.2

$

0.3

$

480.6

Maturity Date

June 1, 2027

May 15, 2025

June 1, 2025

Optional Redemption Date

June 5, 2024

May 22, 2022

June 5, 2023

Conversion Date

December 1, 2026

November 15, 2024

March 1, 2025

Conversion Rate Per $1,000 Principal Amount as of March 31, 2023

4.1258

18.6621

13.94

Remaining Contractual Life as of March 31, 2023

4.2 years

2.1 years

2.2 years

(1)The Notes are classified as Level 2 within the fair value hierarchy, as defined in Note 4. “Fair Value Measurements.”

All of the Notes are unsecured obligations of the Company and rank senior in right of payment to the Company’s indebtedness that is expressly subordinated in right of payment to such Notes; equal in right of payment to the Company’s liabilities that are not so subordinated; effectively junior in right of payment to any of the Company’s secured indebtedness to the extent of the value of the assets securing such indebtedness; and structurally junior to all indebtedness and other liabilities incurred by the Company’s subsidiaries.

Holders may convert all or any portion of their Notes in integral multiples of $1,000 principal amount, at their option, at any time prior to the close of business on the business day immediately preceding the applicable conversion date only under the following circumstances:

during any quarter (and only during such quarter), if the last reported sale price of the shares of Company’s common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding quarter is greater than or equal to 130% of the conversion price for the applicable Notes on each applicable trading day;
during the five business day period after any ten consecutive trading day period (or five consecutive trading day period in the case of the Livongo Notes) in which the trading price was less than 98% of the product of the last reported sale price of Company’s common stock and the conversion rate for the applicable Notes on each such trading day;
upon the occurrence of specified corporate events described under the applicable indenture; or

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if the Company calls the applicable Notes for redemption, at any time until the close of business on the second business day immediately preceding the redemption date.

On or after the applicable conversion date, until the close of business on the second scheduled trading day immediately preceding the maturity date, holders may convert all or any portion of such Notes, regardless of the foregoing circumstances.

The 2027 Notes and the 2025 Notes are convertible into shares of the Company’s common stock at the applicable conversion rate shown in the table above. Upon conversion, the Company will pay or deliver, as the case may be, cash, shares of the Company’s common stock or a combination thereof, at the Company’s election. If the Company elects to satisfy the conversion obligation solely in cash or through payment and delivery, as the case may be, of a combination of cash and shares of the Company’s common stock, the amount of cash and shares of the Company’s common stock due upon conversion will be based on a daily conversion value calculated on a proportionate basis for each trading day in a 25 consecutive trading day observation period.

The Livongo Notes are convertible at the applicable conversion rate shown in the table above into “units of reference property,” each of which is comprised of 0.592 of a share of the Company’s common stock and $4.24 in cash, without interest. Upon conversion, the Company will pay or deliver, as the case may be, cash, units of reference property, or a combination thereof, at the Company’s election. If the Company elects to satisfy the conversion obligation solely in cash or through payment and delivery, as the case may be, of a combination of cash and units of reference property, the amount of cash and units of reference property, if any, due upon conversion will be based on a daily conversion value calculated on a proportionate basis for each trading day in a 40 consecutive trading day observation period.

For each Note series, the Company may redeem for cash all or part of the Notes, at its option, on or after the applicable optional redemption date shown in the table above (and prior to the 41st scheduled trading day immediately preceding the maturity date in the case of the Livongo Notes) if the last reported sale price of its common stock exceeds 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading days ending on, and including, the trading day immediately preceding the date on which the Company provides notice of the redemption. The redemption price will be the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any. In addition, calling any 2027 Note or 2025 Note for redemption on or after the applicable optional redemption date will constitute a make-whole fundamental change with respect to that Note, in which case the conversion rate applicable to the conversion of that Note, if it is converted in connection with the redemption, will be increased in certain circumstances as described in the applicable indenture. If the Company undergoes a fundamental change (as defined in the applicable indenture) at any time prior to the maturity date of the Livongo Notes, holders will have the right, at their option, to require the Company to repurchase for cash all or any portion of their Livongo Notes at a fundamental change repurchase price equal to 100% of the principal amount of the Livongo Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the fundamental change repurchase date.

The Company accounts for each Note series at amortized cost within the liability section of its condensed consolidated balance sheets. The Company has reserved an aggregate of 8.7 million shares of common stock for the Notes.

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The net carrying values of the Notes consisted of the following (in thousands):

As of March 31,

As of December 31,

2027 Notes

    

2023

    

2022

Principal

$

1,000,000

$

1,000,000

Less: Debt discount, net (1)

(14,584)

(15,430)

Net carrying amount

985,416

984,570

2025 Notes

Principal

725

725

Less: Debt discount, net (1)

(7)

(7)

Net carrying amount

718

718

Livongo Notes

Principal

550,000

550,000

Less: Debt discount, net (1)

0

0

Net carrying amount

550,000

550,000

Total net carrying amount

$

1,536,134

$

1,535,288

(1)Included in the accompanying condensed consolidated balance sheet within convertible senior notes and amortized to interest expense over the expected life of the Notes using the effective interest rate method.

The Company estimates the fair value of its Notes utilizing market quotations for debt that have quoted prices in active markets. Since the Notes do not trade on a daily basis in an active market, the fair value estimates are based on market observable inputs based on borrowing rates currently available for debt with similar terms and average maturities.

The following table sets forth total interest expense recognized related to the Notes (in thousands):

Quarters Ended

March 31,

2027 Notes

    

2023

2022

Contractual interest expense

$

3,125

$

3,125

Amortization of debt discount

 

844

831

Total

$

3,969

$

3,956

Effective interest rate

 

1.6

%  

0.8

%  

Quarters Ended

March 31,

2025 Notes

2023

2022

Contractual interest expense

$

2

$

3

Amortization of debt discount

 

1

1

Total

$

3

$

4

Effective interest rate

1.6

%  

0.9

%  

Quarters Ended

March 31,

Livongo Notes

2023

2022

Contractual interest expense

$

1,203

$

1,203

Amortization of debt discount

 

0

0

Total

$

1,203

$

1,203

Effective interest rate

1.3

%  

0

%  

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Note 11. Advances from Financing Companies

The Company utilizes a third-party financing company to provide certain Clients with a rental option. The principal portion of these up-front payments are reported as advances from financing companies in the accompanying condensed consolidated balance sheets. Interest rates applicable to the outstanding advances as of March 31, 2023 ranged from 3.35% to 10.98%.

Client lease payments to third party financing companies will reduce the advances from financing companies as of March 31, 2023 by year as follows (in thousands):

    

As of March 31,

    

2023

Remainder of 2023

$

8,908

2024

7,382

2025

2,903

2026

91

Total