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Revenue (Tables)
9 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
The following table summarizes the revenue by region based on the billing address of customers who have contracted to use the Company’s global cloud platform:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
(in thousands)
AmountPercentage
of Revenue
AmountPercentage
of Revenue
AmountPercentage
of Revenue
AmountPercentage
of Revenue
United States$59,277 52 %$37,605 51 %$151,970 50 %$101,571 50 %
Europe, Middle East, and Africa
27,943 25 %17,652 24 %76,961 25 %48,275 24 %
Asia Pacific19,634 17 %13,993 19 %55,827 18 %39,782 20 %
Other7,308 %4,691 %20,375 %13,464 %
Total$114,162 100 %$73,941 100 %$305,133 100 %$203,092 100 %
The following table summarizes the revenue from contracts by type of customer:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
(in thousands)
AmountPercentage
of Revenue
AmountPercentage
of Revenue
AmountPercentage
of Revenue
AmountPercentage
of Revenue
Channel partners
$12,159 11 %$6,554 %$31,471 10 %$18,413 %
Direct customers
102,003 89 %67,387 91 %273,662 90 %184,679 91 %
Total$114,162 100 %$73,941 100 %$305,133 100 %$203,092 100 %
Summary of Deferred Contract Acquisition Costs
The following table summarizes the activity of the deferred contract acquisition costs:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
(in thousands)
Beginning balance$33,880 $19,482 $25,184 $15,940 
Capitalization of contract acquisition costs
8,457 4,477 24,615 12,923 
Amortization of deferred contract acquisition costs
(4,623)(2,818)(12,085)(7,722)
Ending balance$37,714 $21,141 $37,714 $21,141