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Overview and Basis of Presentation (Details)
$ / shares in Units, $ in Thousands
1 Months Ended 12 Months Ended
Sep. 30, 2018
USD ($)
$ / shares
shares
Dec. 31, 2019
USD ($)
segment
shares
Dec. 31, 2018
USD ($)
shares
Dec. 31, 2017
USD ($)
Class of Stock [Line Items]        
Aggregate net proceeds | $     $ 245,985  
Offering costs | $     5,450  
Conversion of redeemable convertible preferred stock in connection with initial public offering (in shares) 41,628,207      
Increase in marketing and support expense | $ [1]   $ 102,874 83,428 $ 59,740
Decrease in general and administrative expense | $ [1]   $ (100,541) $ (80,134) (62,989)
Number of reportable segments | segment   1    
Number of operating segments | segment   1    
Reclassification Adjustment        
Class of Stock [Line Items]        
Increase in marketing and support expense | $   $ 13,600   4,600
Decrease in general and administrative expense | $   $ 13,600   $ 4,600
Series G Redeemable Convertible Preferred Stock        
Class of Stock [Line Items]        
Outstanding warrants to purchase Series G redeemable preferred stock (in shares) 933,269      
Conversion of Redeemable Convertible Preferred Stock        
Class of Stock [Line Items]        
Conversion of redeemable convertible preferred stock in connection with initial public offering (in shares)     41,628,207  
IPO        
Class of Stock [Line Items]        
Offering price (in dollars per share) | $ / shares $ 23.00      
Aggregate net proceeds | $ $ 246,000      
Offering costs | $ $ 5,500      
Class A Common Stock | Common Stock        
Class of Stock [Line Items]        
Conversion of convertible stock (in shares)   43,255,565    
Class A Common Stock | IPO        
Class of Stock [Line Items]        
Shares issued in initial public offering (in shares) 11,500,000      
Offering price (in dollars per share) | $ / shares $ 23.00      
Class A Common Stock | Over-Allotment Option        
Class of Stock [Line Items]        
Shares issued in initial public offering (in shares) 1,500,000      
Class B Common Stock | Common Stock        
Class of Stock [Line Items]        
Conversion of convertible stock (in shares)   (43,255,565) 42,188,624  
Class B Common Stock | Common Stock | Conversion of Redeemable Convertible Preferred Stock        
Class of Stock [Line Items]        
Conversion of convertible stock (in shares) 42,188,624      
Class B Common Stock | Common Stock | Conversion of Warrants        
Class of Stock [Line Items]        
Conversion of convertible stock (in shares) 997,193      
[1]
(1) Includes stock-based compensation as follows (in thousands):
Year Ended December 31,
201920182017
Cost of net revenue$1,397  $429  $200  
Product development11,130  5,813  2,411  
Sales, marketing and support5,471  3,570  2,364  
General and administrative19,596  20,419  5,883