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Basis of Presentation and Summary of Significant Accounting Policies - Recently Adopted Accounting Pronouncements (Statement of Operations) (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 9 Months Ended
Oct. 31, 2018
Oct. 31, 2017
Oct. 31, 2018
Oct. 31, 2017
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue $ 372,779 $ 277,591 [1] $ 937,608 $ 684,906 [1]
Gross profit 249,120 181,732 [1] 621,600 449,048 [1]
Sales and marketing 146,903 116,971 [1] 413,019 326,286 [1]
Total operating expenses 276,337 211,304 [1] 765,897 597,666 [1]
Loss from operations (27,217) (29,572) [1] (144,297) (148,618) [1]
Loss before provision for income taxes (30,106) (28,434) [1] (152,217) (142,219) [1]
Net loss $ (28,180) $ (29,404) [1],[2] $ (152,607) $ (144,974) [1],[2],[3]
Net loss per share attributable to common stockholders, basic and diluted (in dollars per share) $ (0.12) $ (0.14) [1] $ (0.66) $ (0.69) [1]
Product        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue $ 298,863 $ 227,772 [1] $ 735,449 $ 550,291 [1]
Support subscription        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue $ 73,916 49,819 [1] $ 202,159 134,615 [1]
Adjustment | Accounting Standards Update 2014-09        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue   (83)   140
Gross profit   (83)   140
Sales and marketing   (12,328)   (20,610)
Total operating expenses   (12,328)   (20,610)
Loss from operations   12,245   20,750
Loss before provision for income taxes   12,245   20,750
Net loss   $ 12,245   $ 20,750
Net loss per share attributable to common stockholders, basic and diluted (in dollars per share)   $ 0.06   $ 0.10
Adjustment | Product | Accounting Standards Update 2014-09        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue   $ 4,576   $ 13,657
Adjustment | Support subscription | Accounting Standards Update 2014-09        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue   (4,659)   (13,517)
As Previously Reported        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue   277,674   684,766
Gross profit   181,815   448,908
Sales and marketing   129,299   346,896
Total operating expenses   223,632   618,276
Loss from operations   (41,817)   (169,368)
Loss before provision for income taxes   (40,679)   (162,969)
Net loss   $ (41,649)   $ (165,724)
Net loss per share attributable to common stockholders, basic and diluted (in dollars per share)   $ (0.20)   $ (0.79)
As Previously Reported | Product        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue   $ 223,196   $ 536,634
As Previously Reported | Support subscription        
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]        
Total revenue   $ 54,478   $ 148,132
[1] * Prior period information has been adjusted to reflect the adoption impact of ASC 606, which we adopted on February 1, 2018.
[2] * Prior period information has been adjusted to reflect the adoption impact of ASC 606, which we adopted on February 1, 2018.
[3] * Prior period information has been adjusted to reflect the adoption impact of ASC 606 and Accounting Standards Update No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash (ASU 2016-18), which we adopted on February 1, 2018